4 out of 54 of 5Verified purchaseSales and pre-purchase
Quick sales process but minor waiting moments hit and miss
The sales and pre-purchase experience had some positives like fairly quick sign-up and clear invoice delivery. I did notice, however, some minor waiting that felt a bit unnecessary, especially when accessing telephonic support for initial setup questions. On the other hand, the database and calling tool setup was smooth and mostly non-repetitive, which I liked. So, the good part was the straightforward software access and training without much hassle. The downside was the small delays and occasional repeated clarifications from support before moving on. Overall, a balanced experience that mostly worked but had some room for improvement in speed.