finally, the onboarding clicked
I started off feeling a bit lost with the wfhi training and onboarding since not everything was spoon-fed. There were moments when I needed to figure out the workflow on my own, which felt frustrating at first. But around halfway through the training sessions, something clicked. The way the calling tools and dialer were explained in the later modules helped me connect the dots between what I’d been trying to do from day one. Still, I think the initial steps could have been laid out a bit better to avoid that early confusion. Beyond that, using the database feature became much easier once I understood how the automatic updates ensured I was always working with the latest version. The telephonic support was useful when I hit minor snags, though waiting for responses could sometimes test my patience. Invoicing and payments were painless overall, which reduced stress during this learning period. So yeah, once I got past the first week or so, everything started falling into place and using wfhi became a smoother part of my routine.