Ended up set up and ready, but it took longer than I'd hoped
The training and onboarding definitely got me to a point where I felt comfortable using the software after a few days, but I have to say it took longer than I initially expected. The initial modules were straightforward enough, but as I progressed, the volume of information started to feel a bit overwhelming. It wasn’t a bad experience; I just needed some time to get all the workflows and dialer features down pat. Also, the database setup required me to revisit some parts of the onboarding to iron out my misunderstandings. I think the training is thorough, but it demands your full attention; I found myself circling back to earlier points to make sure I hadn't missed anything important. At the end of the day, the outcome was worth it since I am able to use the software effectively now. It could maybe be more paced so I wouldn’t feel like I was rushing to keep up, but honestly, I’m glad I stuck with it and got everything ready.