Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,029 published WFHI Reviews.

2,91,799 of 3,89,029 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,925 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Surprised by the level of help, might reach out again

    I wasn't quite sure what to expect from WFHI’s sales and pre-purchase process, and I found myself surprised by how detailed the initial explanations were. The sign-up was straightforward, and the payment procedure was clear, which I appreciated. However, I did feel that some aspects of the software features, like the dialer integration, could have been explained more fully upfront. I had to contact their support a couple of times to clarify things regarding database customization, and their responsiveness was good, though at times I had to wait a bit. I think if I choose to use the platform again in the future, I might seek help sooner in the process to avoid confusion. The training materials were decent, but I felt they could be more comprehensive about automatic updates and their impact. Overall, I am fairly satisfied but retain a small reservation about how much self-exploration is required. So yes, I would probably reach out to their support and sales teams again if needed, as the interaction was generally positive and helpful.

    Tejal RaghavanNagaland, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Maine apna setup complete kar liya hai aur overall process thoda better tha jitna main expect karta

    Maine apna setup complete kar liya hai aur overall process thoda better tha jitna main expect karta tha. Sign-up aur payment ka flow relatively smooth tha, par kuch jagah pe mujhe support team se baar-baar baat karni padi. Yeh cheez thodi tiring thi kyunki mujhe lagta tha ki ek baar clear karna chahiye sab kuch. Training videos acche hain, lekin mujhe lagta hai ki main thoda aur guidance chahunga agli baar. Wo dialer feature accha hai, par mein thoda careful rehta hoon ab, kyunki kisi bhi waqt complications aa sakti hain. Database integration ne kaam ko aasaan banaya hai, lekin phir bhi mujhe lagta hai ki main kuch jagah options better samajhna chahunga. Toh haan, agli baar jab main use karunga toh help team se baat karne ki bhi jarurat hogi, par overall main satisfied hoon ki process complete hua.

    Alok SinghalTripura, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Invoicing process worked well, signup was confusing

    The invoicing feature of the software was quite straightforward and saved me a lot of manual effort, which I really appreciated. However, the signup process could have been clearer; I had to figure out several aspects on my own since the instructions were not detailed enough initially. The dialer tool worked as expected and integrated nicely with the database feature, which made calling more efficient. On the downside, I struggled a bit with setting up my workflow through the training materials because some parts felt generic rather than tailored to my needs. Overall, while some parts went smoothly, I ended up spending considerable time resolving the unclear areas myself, balancing out the overall experience.

    Samir JainAndaman and Nicobar Islands, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Setup flow was bilkul smooth, bataun doston ko

    Maine pura software purchase aur onboarding process mein dekha ki sab kuch ekdum sahi order mein tha, jo mujhe kaafi acha laga. Jab main sign up kar raha tha, toh har step clearly samjhaaya gaya tha, database se lekar dialer setup tak sab simple tha. Kabhi bhi mujhe lag nahi hua ki koi step skip ho gaya ya kuch confusing ho. Jo training ka hissa tha, wo bhi logically arrange tha, jis se mujhe easily software samajh mein aaya without wasting time. Payment process bhi effortless raha aur invoice jaldi mili. Support ki baat karoon toh bahut acha impression bana, calls pe bhi jaldi response mila. Overall, mujhe lagta hai ki ye software new users ke liye bohot friendly hai aur main bina kisi hesitation ke doston ko bhi bataunga ki kaise step by step ye software use karna hai.

    Paras SanyalWest Bengal, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    jab label samajh mei aaya tab hi sab clear hua

    Main WFHI ke sales aur pre-purchase process ko lekar thoda mixed feel karti hoon. Shuru mein mujhe software ke terms aur buttons ke labels kuch confusing lage. Jaise dialer aur database ki settings par jo labels diye the, wo itne clear nahi the, is wajah se mujhe thoda samay laga ki main sahi cheez select kar rahi hoon. Lekin jab finally mera ek call session chal pada aur background se support bhi mila, tab mujhe laga ki shayad yeh words bas initially hi thode technical the. Onboarding ke dauraan jab training start hui, tab thoda sab clear ho gaya aur maine realize kiya ki labels ke peeche ka logic ab samajh aaya. To ye mixed experience tha; labels initially confusing they, par baad mein sab manageable ho gaya.

    Veena JadhavKerala, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jab software ka pehla click hua samajh mein

    Main pehle soch rahi thi ki software mera time waste karega, par jab training chalti hui, tabhi mujhe samajh aaya ki kitna smooth workflow hai. Jo dialer tha, wo mujhe calling karne mein bahut madad kiya, database feature bhi samajh aaya ki manage karne mein kitna easy hai. Sabse achhi baat thi ki sign-up aur payment process bhi straightforward tha, koi confusion nahi hui. Mujhe laga ki training thodi tez hogi, par onboarding flow itna simple tha ki maza aaya. Support se bhi baat ki tab pata chala ki telephonic assistance quickly milti hai. Automatic updates ne bhi kisi tarah ki problem nahi di aur sab kuch seamless chal raha tha. Pehle mera doubt tha ki ye sab mera kaam se match karega ya nahi, lekin ab lagta hai ki software bilkul waise hi hai jaise main expect karti thi. Yeh experience mujhe confidence deta hai ki main is software ke saath apne remote workflows better kar sakti hoon.

    Latika MalhotraUttar Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    itni der laga start hone me, mujhe hairani hui

    Jo main expect kar rahi thi, usse zyada time laga mujhe start karne me. Sign-up aur invoicing process theek tha, aur payment options bhi standard the, lekin database setup aur dialer ke configurations me bahut samein wait karna pada. Training session jaldi khatam ho jata, par practical implementation me delays aaye. Mujhe laga tha ki support system kisi careful tarah se mujhe jaldi guide karega, lekin wo utna prompt nahi tha jitna maine socha tha. Automatic updates bhi thoda dheere aaye, jiski wajah se kabhi kabhi software thoda slow ho gaya. Par haan, calling tools achche hain aur unka dashboard easy to use hai. Overall, mujhe bas ye laga ki shayad time management aur thoda better planning se ye process zyada smooth ho sakta tha. Mujhe yeh sab samay lena pada jo mere liye thoda unexpected tha. Fir bhi main abhi software ko use kar rahi hoon, hope improvement hoga.

    Kalpana GroverPuducherry, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Wording theek hai, par thodi confusion bhi hui kabhi kabhi

    Jab maine WFHI ka software dekhna start kiya, toh sab labels aur wording mujhe generally clear lage, especially sales ke liye jo interface tha. Onboarding ke dauran bhi sab instructions samajh mein aa rahi thi, lekin kabhi kabhi kuch terms thode overlapped lagte the, jo confuse kar deti thi ki ab kaunsa button dabana hai ya next step kya hai. Dialer ka layout acha raha, lekin database ke kuch labels itne straightforward nahi the, toh thoda extra samay lagta tha samajhne mein. Sign-up aur payment process smoothly chala, usmein koi dikkat nahi thi. Automatic updates ke baare mein bhi notify karte rahe, jo kaafi helpful tha. Overall, mujhe lagta hai ki thoda aur clear labels aur wording UX ko aur improve kar sakta hai. Lekin phir bhi, software use karne mein asaani thi, aur training material bhi help karta hai naye users ke liye. Support se baat karte waqt bhi zabardast patience tha jo mujhe comfort diya. Toh main definitely recommend karungi, bas wording aur labels par thoda dhyaan dena chahiye.

    Charu NambiarWest Bengal, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    They handled one problem well, but rest was meh

    Hey, just wanted to share how my experience went with WFHI before buying. Honestly, stuff went smoothly while signing up and making the payment, that part was hassle-free and quick, so props for that. But then there was this one time when my invoice didn’t show up correctly in their system, which made me a bit nervous. I reached out to support through one of their calls, and that part really stood out—they fixed it pretty quickly, which was a relief. Other than that, the whole pre-purchase communication felt a little slow. Like, sometimes I had to wait longer on calls or emails for answers, so it wasn’t the best. It felt like their system handled errors decently when they happened, but in general, I wished their response was a bit faster across the board. So yeah, if you ask me, the invoice issue was handled well, but overall service still had room for improvement beyond that, nothing super amazing.

    Sujata DeodharMaharashtra, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Sales experience ne final confidence thoda kam kiya

    Maine WFHI ki sales process kaafi acche se try kiya tha, but by the end main thoda unsure tha ki main product ke sahi use ke liye fully ready hoon ya nahi. Jo onboarding aur training material diya gaya, woh thoda complex tha aur kuch cheezen clear nahi thi, jis wajah se maine socha ki help lene ki zarurat par sakti hai. Pricing aur payment process clear tha, lekin kuch terms ko samajhne mein waqt laga, jo mujhe thoda confusing laga. Support ne achha response diya jab maine poocha, but jitna bhi information dene ki koshish ki gayi, kuch jagah uncertainty rahi. Overall, main confident tha ki software kaafi help karega, but mujhe lag raha hai ki main thoda aur detailed explanation chahta tha before starting full use.

    Harish SarkarMadhya Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.