Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,114 published WFHI Reviews.

2,91,866 of 3,89,114 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,241 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Took longer than expected to get started due to lack of clear introductory guidance

    I found the training and onboarding process somewhat slow because it lacked a clear introduction to the key steps for new users. Initially, I had to spend time figuring out where exactly to start in the training modules, as the labels and instructions weren’t always straightforward. The calling tools and dialer were explained later but by then, I had already wasted some time searching through the interface. The database feature could have used a basic example session to show how it fits into the workflow, which was missing. Automatic updates didn’t noticeably help speed up this early stage either. Although the telephonic support was available, I tried to avoid calling since I was hoping the online training would be sufficient from the beginning. Because of this, it felt a bit longer than necessary to reach a point where I could confidently use the software daily.

    Ujjwal IyerMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training the only aspect jo thik thi

    Training ki baat karun toh ek hi cheez acchi lagi, jo onboarding process mein help mili thi. Lekin alag alag parts mein clarity ki kami thi, especially jab dialer setup karne ki koshish ki thi. Har step pe confusion tha ki next kya karein aur automatic updates ya database feature se related info bilkul clear nahi thi. Abhi bhi lagta hai, par next time ka onboarding phir se mushkil hoga aur mujhe shayad kisi ki madad leni padegi. Software use karte waqt call tools ke baare mein bhi thoda problem hua, kyunki sab kuch smoothly kaam nahi kar raha tha. Payment aur invoicing process bhi thoda dragging laga, isiliye pura system mujhe itna friendly nahi laga jitna expect ki thi. Agar training hi acchi thi toh bas wahi credit dungi, baki sab disappointing tha. Next time bhi shayad mujhe help leni padegi for sure.

    Gauri KarkareJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training ka process achha laga, lekin kuch videos zyada detailed nahi the. Kuch topics pe aur explan

    Training ka process achha laga, lekin kuch videos zyada detailed nahi the. Kuch topics pe aur explanation hota toh aur behtar hota. Overall, samajh mein aa gaya.

    Kajal IyerJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training hours didn’t really align with my day-to-day

    You know, the training sessions and onboarding seemed okay at first, but honestly, they didn’t really fit my actual working hours. The scheduled times for training were sometimes off, like when I was already busy or prepping for other tasks, so I had to catch up later on my own. This made things feel a bit disconnected. Also, the tracking of progress didn’t quite match how I was using the software, which made me wonder if it was meant more for fixed schedules than flexible ones like mine. I tried to stick with it, and I appreciate the database and dialer tools overall, but the mismatch in training timing was a big hurdle. To sum it up to a friend, I’d say the training could be better if it considered real-life work hours more, or offered more on-demand content so I could learn when it suited me best.

    Kunal GillDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Like explaining a new tool to a friend

    Before diving into the onboarding process, I had a pretty clear idea of what to expect from the WFHI training. I thought it would be a bit overwhelming given the remote workflow setup, but honestly, it turned out much more manageable than I anticipated. The structured modules followed a logical flow, and the trainers kept things conversational rather than overly technical, which helped break the ice. I especially appreciated how the training addressed the use of the calling tools and database in a practical, hands-on way rather than just theory. That definitely matched my expectations of learning by doing. The initial software setup and sign-up process were smooth, which made the entire experience feel cohesive. I found myself confidently navigating the system and ready to apply the skills rather quickly. If I were telling a friend, I’d say it was straightforward, informative, and paced well — not rushed but also not dragging on. I’d definitely recommend it to anyone looking to get familiar with remote workflow software without feeling overwhelmed by jargon or complicated steps.

    Rajat SahniPunjab, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Tab tak click nahi hua jab tak khud nahi samjha

    Training aur onboarding mein mujhe lagta hai main zyada khud se hi kaafi chezein samajh raha tha. Basic tutorial theek tha par jab dialer aur database ke advanced features ko samajhna pada, toh mujhe jyada madad nahi mili. Mujhe software ke automatic updates bhi samajhne mein time laga kyunki unka documentation clear nahi tha. Haan, support se baat karke thoda help mila, par unka guidance limited tha. Mujhe lagta hai agar thoda aur detailed step-by-step training mile hoti toh main jaldi ready ho jaata. Main expect nahi karta tha ki sab kuch turant perfect ho jayega, par zyada khud se suru karna thoda frustrating tha. Finally jab thoda time laga ke software ke workflow aur calling tools samjhe tab hi mujhe click hua ki ye kaam kaise karta hai. Agar aap self-directed ho tab toh theek hai, nahi toh shayad struggle ho sakta hai.

    Sankalp TrivediMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training toh achhi hai, par sabke liye nahi hai yeh

    Mujhe WFHI ki training process kaafi achhi lagi, especially jo log pehli baar software aur remote workflows mein interest rakhte hain. Jo trainer log the, woh quick response dete the jab bhi maine kisi confusion pe message kiya. Lekin haan, yeh thoda time lagata hai pura onboard hone mein, toh uske liye patience chahiye. Agar tum already remote work se thoda familiar ho, toh shayad yeh training thodi slow lagegi. Dialer aur database features samajhne mein helpful hai, aur automatic updates bhi smoothly chalte hain. Payment aur sign-up process bhi theek tha, matlab itna jyada tension nahi hoti. Overall, main suggest karungi ki beginners definitely try kar sakti hain yeh; par jo jaldi se kaam start karna chahte hain, unke liye thoda tedious ho sakta hai. Mere liye experience positive tha, bas thoda aur fast ho toh aur acha hota.

    Chhaya MehtaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    thoda confused with setup process, but overall the feel was ok

    Main expect nahi kar rahi thi ke sab kuch immediately clear hoga, par training aur onboarding me kuch cheezein thodi one-off thi aur kuch ongoing support ke liye thi. Jab main dialer use kar rahi thi, tab kabhi kabhi mujhe lagta tha ke mujhe dusri baar bhi thoda setup karna padega ya changes karni hongi. Database integration shuru mein thoda time leti thi, par phir gradually sab smoother ho gaya. Mujhe lagta hai yeh product un logon ke liye accha hai jo thoda adjust kar sakte hain apne workflow mein kyunki har cheez ekdum perfect nahi thi mere hisaab se. Overall, system ko samajhne mein waqt toh laga, par training sessions aur automatic updates ne thodi madad ki aur support bhi decent tha jab main call karti thi.

    Ankita SinghalMeghalaya, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    So happy it actually fits my schedule!

    Honestly, I was a bit worried at first about how the training hours would fit with my existing daily routine since I tend to work irregular hours. But the onboarding flow was surprisingly flexible, which made a huge difference. The modules were designed to accommodate breaks and even a slower pace when needed, which helped me not feel overwhelmed. I was able to log in at odd times and the system remembered where I left off, so I didn’t have to stress about losing progress if I had to pause. Plus, the way they structured the sessions to fit within typical work hours but also leave room for occasional adjustments was really considerate. This definitely helped me stay consistent and actually enjoy the training instead of rushing through it. I'm impressed at how well it aligns with the hours I’m usually actually available for work-related tasks. No complaints so far, just really glad it worked around my life instead of the other way around.

    Harini PaiMeghalaya, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Surprised how well it fit my odd work hours

    I don’t usually mention this but the training schedule really caught me off guard. Most of the sessions were planned at typical office hours, but surprisingly, the program adapted pretty well to fit the early morning and late evening slots I work. The recorded materials were super handy; I didn’t have to miss out on anything important. Though it was tiring to join multiple live calls sometimes, I understood the need for them in learning the calling tools and dialer setup. Overall, it was positive even if I had initially expected more flexibility in live training times. I guess I underestimated how well they could sync with my work rhythm, which was refreshing. Still, a few more options for timing would have been appreciated.

    Rakesh MohantyMadhya Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy