Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,113 published WFHI Reviews.

2,91,865 of 3,89,113 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,241 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    takes more time than expected everyday to get chalu

    Training aur onboarding toh theek thaak thi thodi der mein clear ho gayi par day to day use mein mujhe lagta hai zyada time lagta hai sab reset hone mein. Bar bar software kuch aise kaam karta hai jaise woh thoda slow ho gaya ho ya fir links load hone mein dikkat hoti hai. Kuch features jaise dialer bhi kabhi kabhi hang kar deta hai, matlab main expect nahi karti thi ki daily basis pe itni glitches milengi. Support system se baat karna bhi thoda time leta hai, direct solution turant nahi milta. Overall mujhe lagta hai ki thoda aur optimize karna chahiye software ko takki roz kaam karna asaan ho jaye. Currently mujhe thoda frustration hota hai use karte waqt. Training ke baad jitna easy hona chahiye tha, waisa nahi ho paya abhi tak. Mujhe lagta hai ki next baar bhi shayad mujhe phir se support ya help lena padega.

    Preeti AwasthiNagaland, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Jo beginners hai unke liye training perfect hai

    Maine WFHI ka training aur onboarding process recently start kiya tha and main kahunga ki yeh experience mere liye generally smooth raha. Sabse pehle to sign-up karna simple tha, payment process bhi asaan tha, jisse main easily proceed kar paya. Training modules step-by-step arranged thay, jisme pehle basic software navigation par focus tha, phir dialer aur calling tools ko detail me samjhaya gaya. Training videos aur live demo sessions dono milke kaafi madadgar rahe, mujhe pata chal gaya ki software ke different features kaise kaam karte hain. Jo database wale feature hai, uska use samajhna thoda time laga, but trainer ne achhi help ki usme, isliye zyada mushkil nahi hua. Ab main independently database waale section ka use karta hoon apne workflows manage karne ke liye. Sign-up ke baad payment aur invoicing bhi stress-free thi, invoice clear thi, aur support bhi timely respond kara. Mujhe lagta hai agar aap beginner ho ya thoda remote workflow setup karna chahte ho toh yeh training structured hai aur samajhne me easy bhi. Next time shayad mujhe kuch questions ho toh main definitely support team ko call karunga, par ab tak jitna tha woh cover hua achhi tarah. Overall, yeh training un logon ke liye suit karti hai jo naye hai remote software use karne me, unki basic needs ko dhyan me rakhte hue design ki gayi hai.

    Ayush AwasthiNagaland, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Overall setup thoda tough raha, khud se zyada karna pada

    Training aur onboarding mein main thodi mixed feelings le ke chal rahi thi. Wo training jo WFHI ne provide ki, wo kuch parts mein theek thi aur kuch mein mujhe lagta hai ki main khud se zyada samajhna pada. Software ke initial walkthrough theek the, par jab aaya database features ki samajh, usmein jo detailed support hona chahiye tha, wo nahi mila. Training sessions mein sometimes pace fast hota tha, jiske karan main thoda confused bhi hui thi. Payment aur invoicing process samajhne mein thoda time laga, lekin wo baad mein easily ho gaya. Support team ne call pe madad kiya par response thoda slow tha kabhi kabhi. Mera end result yeh hai ki main software ka use kar rahi hoon, par training ki wajah se initial setup thoda challenging tha. Thoda aur proper, detailed training aur onboarding milta toh shayad experience thoda better hota, abhi jaisa thoda struggle kar rahi hoon.

    Ekta AhujaLakshadweep, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training flow took time to click, early steps not perfectly ordered

    My experience with the training and onboarding was a mix of clarity and confusion. At the start, the steps were presented in a sequence that didn’t entirely make sense to me, as some preparatory information came after tools I wasn’t ready to use. This timing caused some issues where I felt I was jumping ahead too quickly. It was only after progressing through the modules and revisiting earlier parts on my own that the overall workflow began to click. The onboarding would have been smoother if the order prioritized foundational aspects before moving to application features. The training content itself seemed solid but would benefit from a clearer roadmap so users know what prerequisites are expected before attempting certain exercises. The moment I understood that the database setup was key before dialing features worked as intended was when things actually fell into place. So, it wasn’t an instant fit, but after some adjustment, the process worked reasonably well.

    Gaurav BhagatGoa, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training compared to others was good with some minor issues

    I tried several remote workflow training programs before, and the training provided here stood out for its structured approach and practical examples. The modules were well-organized and covered key aspects such as using the dialer and managing the database effectively. What I particularly appreciated was how the training balanced theory with hands-on tasks, which helped me get comfortable quickly. However, compared to some platforms I used earlier, a few explanations in the training could have been clearer, especially where certain terms were used without much elaboration. This occasionally made me pause to figure out what exactly was expected during exercises. Moreover, the onboarding flow felt smoother elsewhere because they had more intuitive prompts guiding new users step-by-step, whereas here I had to navigate some parts on my own initially. On the positive side, the telephonic support filled in gaps by clarifying doubts I had after training sessions which was very helpful. Automatic software updates also ensured I was working with the latest features without disruption. So, while the training experience was good overall and equipped me well, there is room for making instructional language less ambiguous and the onboarding more guided. Despite these small points, I felt confident to use the software and manage my remote workflows with the tools and knowledge gained.

    Supriya KarnikSikkim, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training ki wording thodi confusing thi, par basics achhe samajh aaye

    Maine socha tha training sessions aur onboarding process straightforward honge, par thoda confusing jargon tha jo mujhe samajhne me time laga. Kuch words aur labels itne clear nahi the jitna expect kiya tha, especially jab dialer use karte waqt prompts aur instructions dekh raha tha. Par kya hua yeh ki baad me, training materials ko baar baar dekh ke mujhe samajh mein aaya ke sab cheezein kitni useful hain. Kabhi lagta tha ki software ne zyada complex terms use ki hain jisse beginners ko difficulty hoti hai, lekin overall basics aur call tracking samajh aayi. Wording ki clarity agar better hoti toh time bhi kam lagta aur frustration bhi kam hota. Fir bhi, main keh sakta hoon ki training se mehnat karke fayda zarur hua, bas thoda aur halka aur simple language mein hona chahiye tha.

    Chandan IyerChhattisgarh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    It finally clicked when I figured out the call database setup

    The training and onboarding covered many features, but I found myself struggling early on with the database and dialer integration since instructions weren’t always clear. At first, I thought I’d have to figure most aspects out myself, which was a bit overwhelming given the complexity of remote workflows. Some parts of the training felt rushed or assumed prior knowledge that I did not have. However, after spending extra time working through interface quirks and calling tools manually, I eventually understood how to leverage the database effectively. That moment when the pieces came together made the system feel usable and robust for my needs. The automatic updates helped by not disrupting my setup once I had it correctly configured. Payment and sign-up were simpler parts of the process, though I still wished the onboarding had been more supportive to reduce learning time. Generally, it did the job, but a more guided training approach would have reduced the initial moments of confusion and effort needed from me.

    Shobha BarmanWest Bengal, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    You really made me put in the effort

    You provided comprehensive training and onboarding, but I really had to put in a lot of effort to fully understand how to manage the software and my workflow. The training sessions were detailed, and the software itself is quite powerful, but I found myself repeatedly practicing the calling tools and dialing features to gain confidence. The database management was explained well but managing it in daily work required constant attention to the updates and new features you rolled out regularly. I appreciated how the invoicing and payment process was transparent and clearly communicated, which made that part less stressful. By the end of it, I was confident enough to navigate the entire system and handle my remote workflow independently. However, you should be aware that achieving that confidence took sustained effort and focus from my side over several weeks.

    Khushbu WarrierHimachal Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training thoda mixed experience tha

    Starting with training, kuch cheezein clear thi, par kabhi kabhi mujhe lagta tha ki thoda repetition ho raha hai, jo pace ko slow karta tha. Onboarding process mein mujhe probably thoda wait karna pada between modules, especially jab main new software ke features samajhne ki koshish kar raha tha. Lekin overall, basic concepts samajhne ke liye jo training thi, woh achhi thi, aur mujhe lagta hai ki jab main dialer aur database pe kaam kar raha tha, toh mujhe use operate karne mein koi zyada dikkat nahi hui. Kuch parts thode outdated lage, aur mujhe lagta hai ki thoda aur update hona chahiye taaki nai cheezein jaldi samajh aayen. Support bhi mild enthusiastic tha, matlab helpful toh hain par thoda slow response mila jab main help mangta tha. Isliye poora experience thoda in between tha.

    Darshan JaiswalMadhya Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training matched expectations with minor delays in response

    I joined the training and onboarding program expecting prompt interactions and clear guidance throughout the process. The trainers were generally available and answered questions in a timely manner, though occasionally, I found there was a slight delay before receiving clarifications on some software functions. However, the structured training modules covered most topics I needed, including the dialer usage and database management. The onboarding flow helped me get acquainted with the system steadily without feeling overwhelmed. Telephonic support alongside the training was mostly available when called, though at times I experienced short hold times. I felt that the overall responsiveness was adequate to keep my learning on track. The software updates issued during training seemed to improve the user experience gradually, which was a positive aspect. The invoicing setup and payment process were clear and did not interfere with the training schedule. While the process wasn’t flawless in responsiveness, it met the expectations I had at the outset. The combination of training and support enabled me to grow comfortable with the platform during these initial days.

    Maitri SoniMadhya Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.