You really made me put in the effort
You provided comprehensive training and onboarding, but I really had to put in a lot of effort to fully understand how to manage the software and my workflow. The training sessions were detailed, and the software itself is quite powerful, but I found myself repeatedly practicing the calling tools and dialing features to gain confidence. The database management was explained well but managing it in daily work required constant attention to the updates and new features you rolled out regularly. I appreciated how the invoicing and payment process was transparent and clearly communicated, which made that part less stressful. By the end of it, I was confident enough to navigate the entire system and handle my remote workflow independently. However, you should be aware that achieving that confidence took sustained effort and focus from my side over several weeks.