Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,111 published WFHI Reviews.

2,91,863 of 3,89,111 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,241 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training hours often didn't match my schedule

    I was hopeful the training and onboarding would align well with my daily hours, but that wasn't really the case. Many sessions were scheduled at times when I had other commitments, making it hard to fully engage or sometimes missing important parts. While the training content was generally fine and the modules clear, the rigid scheduling meant I couldn't take full advantage. There were moments when support was responsive, which I appreciated, but overall the mismatch with my actual working hours made the experience frustrating and less productive. I think more flexible timing options would definitely improve things.

    Prerna HegdeKarnataka, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Finding training modules was a breeze, one hiccup though

    Honestly, I was pretty impressed with how easy it was to track down exactly what I needed in the training section. The layout made sense, and I liked that the modules were broken down clearly—so I didn’t feel lost at all navigating the training content. The only tiny snag was when I tried using the calling tools; the dialer interface wasn’t as intuitive, so I had to spend extra time figuring out how to log calls properly. Not a big deal overall, but it did slow me down a little. Apart from that, searching the database and getting automatic updates was seamless, so I felt I learned a good bit from the training.

    Ansari NayakArunachal Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training kaam ke din tak thik chalta raha, par dobara sochna padega

    Training software ka initial setup theek tha. Training material samajh me aata tha, dialer basic kaam kar raha tha. Lekin kuch din baad database access mein baar-baar glitches aaye. Automatic updates ne kabhi kabhi system ko restart karwaya bina warning ke. Support ko lena pada jab dialer issue aaya. Overall, software daily use me consistent nahi raha. Chalo daily chalta tha par full smooth nahi. Payment aur invoicing system simple tha jo help karta tha. Sabse achhi baat thi ki training modules easy nahi the, par necessary the. Second time usage karne se pehle main dekhunga ki kya updates the, aur features ko samajhne ki kitni zarurat hai. Soch raha hoon ki agar repeat karna hai toh zyada time dena padega. Kuch cheezein jaldi samajh nahi aayi, aur adhik manual intervention chahiye tha. Training aur onboarding me practicality thi par improvements zaruri hain. Dobara try karne se pehle main thoda careful rahunga.

    Raj TrivediRajasthan, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    training was helpful but thoda confusing at points

    Training aur onboarding experience thoda better expect kar rahi thi par overall it was kaafi useful. Main phase tak pahunchi thi jahan software ke basic functions samajh mein aaye, aur dialer or database ke baare mein idea mili. Lekin kabhi kabhi kaafi cheezein thodi unclear thi, jaise ki updates ki process samajhna thoda mushkil tha. Mujhe laga tha ki training zyada detailed hogi, especially regarding managing data aur call settings, par jo mila usse bhi kaam chal jaata hai. Support se baat karni padi thi, woh theek thaak thi but thodi slow lagti thi kabhi kabhi. So, overall achha tha par thoda aur clear guidance honi chahiye thi. Fir bhi training ne help kiya hai setup ko samajhne mein.

    Nandini ChaturvediTamil Nadu, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Roz ki training ka workload aur benefits ek saath

    WFHI ke training aur onboarding ne day-to-day use ko samajhne mein kaafi madad ki, lekin effort chahiye thi manage karne ke liye. Pehle din jab sign-up kara to thoda confusing tha software ka dashboard samajhna, but training module ko follow karte-karte samajh aane laga ki database feature aur dialer kaise active karna hai daily tasks ke liye. Rozana ke use mein thoda adjustment karna padta tha, especially automatic updates ke baad, jab system naye versions ke saath thoda slow lagta tha kabhi kabhi. Lekin telephonic support ne mushkil samay mein thoda support diya, though kabhi kabhi waiting zyada hoti thi. Sochti hoon ki yeh onboarding process ek baar clear ho jaaye, toh baad mein workflow smoothly chal sakta hai, bas patience aur effort dono chahiye apne side se. Mujhe training achhi lagi kyunki usse software ka use daily basis pe kaafi asaan ho gaya tha, par laga ki thoda aur interactive session mile toh learning aur better hoti. Overall, main satisfied thi with the effort-to-benefit ratio.

    Upasana DevanChhattisgarh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mein thoda confusion hua, par onboarding smooth tha

    Main jo training expect kar rahi thi, woh thodi alag nikli. Aapne jo modules diye they woh thorough the, but kabhi kabhi lagta tha ki pace thoda slow ho raha hai. Onboarding process to achha tha, clear steps diye gaye the jise follow karna easy tha, par mujhe lagta hai ki kuch topics mein zyada interaction ho sakti thi. Jo calling tools aapne provide kiye the, woh kaafi helpful rahe mera workflow set karne mein, especially database feature mujhe pasand aaya. Lekin training mein kuch cheezein jo mujhe lagti hain ki pehle se better explain ho sakti thi, jaise ki dialer ka setup. Sign-up aur payment process seamless tha, invoice timely mil gayi. Overall mujhe lagta hai ki aap log continuous updates ke saath improve kar rahe ho, lekin thoda aur user engagement ho training mein toh behtar rahega. Support team bhi reachable thi par kabhi response mein thoda delay tha, which thoda frustrating tha kabhi kabar. Toh basically, jo main chahti thi uske hisaab se training perfect nahi thi, lekin onboarding experience mujhe acha laga aur software kaafi useful tha mere kaam ke liye.

    Nandini BabuKarnataka, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    onboarding ke steps thode ajeeb hain lekin beginners ke liye fit ho sakte hain

    Mujhe lagta hai onboarding process thoda mix tha yaha, matlab pehle kuch cheezein clear thi par baad mein thoda confusing bhi. Training sessions ne basic cheezein achhi tarah samjhaayi thi aur main ne dialer aur database use karna start kiya tha. Par jo order ye steps mein diye gaye the, wo har ek ke liye logical nahi lagta. Kuch steps pehle aane chahiye the jisse mujhe zyada samajh mein aata. Mujhe laga pehle ek overview milna chahiye tha poora workflow ka, fir alag alag features explain hote. Software updates automatically aa rahe the lekin kabhi kabhi doubt hota tha ki kya un changes ka reflection mil raha hai mujhe ya nahi. Overall mujhe laga ye onboarding un logon ke liye fit hai jo thoda patient hain aur khud se cheezein samajhne ki koshish kar sakte hain, par jo fresh hain remote work ke liye, unke liye thoda challenging ho sakta hai. Support team se call kiya tha par response time inconsistent tha. Agar hai tumhe thoda experience aur samay, to ye process manageable hai. Fir bhi mujhe lagta hai ye beginners ke liye ideal nahi hai bina kisi extra help ke.

    Aarti KolheMaharashtra, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Wording thoda alag tha par expectations ke kareeb tha

    Training aur onboarding ke dauran, mujhe WFHI ke software ka jo wording aur labels mile woh mere expect karne se thode alag the. Main soch raha tha ki sab terms thode aur straightforward honge, par kuch labels confusing lage. Jaise ki dialer feature ke terminology thodi technical dikhi, jisse initially samajhne mein thoda waqt laga. Lekin overall, training material mein explanations achhi thi. Database ko manage karne ke liye bhi instructions kaafi sahi thi, bas language mein thodi clarity chahiye thi. Zyada technical nahi, par main itna pakka nahi hokar bhi chal sakta tha, kyunki training session mein direct examples mile the. Mujhe lagta hai ke agar training ke documents aur interactive labels thode aur simple hote, toh main thoda jaldi comfortable ho jata. Sign-up aur invoicing ka process bilkul smooth tha aur payment system expected channel ke through tha. Overall, main is baat se khush hoon ke basic functions mujhe mila jo main soch raha tha, sirf thoda wording mein thoda gap reh gaya tha.

    Harish Parvati PalkarUttar Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Start hone mein zyada waqt nahi laga, kaafi relaxed experience tha

    Yaar, training aur onboarding process jo WFHI ne design kiya hai, wo surprisingly smooth aur fast thi. Main soch raha tha ki shayad kayi din lagenge setup karne mein, par woh itna zyada complicated nahi tha jitna maine expect kiya tha. It took around ek hafta maximum mere liye sab kuch adjust karne mein – jaise dialer setup karna, database ko custom karna, aur software ko apne workflow ke hisaab se align karna. Training modules interactive the aur clarity ke saath samjhate the, jo mujhe bohot pasand aaya. Haan, kabhi kabhi thoda lag feel hua during calls, par overall onboarding ka time efficient tha. Agar tum bhi remotely kaam karna chahte ho toh main definitely kahunga ki ye training aur onboarding time toh chhota hi hai, aur ye software use karna kaafi straightforward hoga.

    Abhay JhaSikkim, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Definitely learned some stuff, might do it again

    Hey, so I just finished the onboarding and training with WFHI, and honestly, it was a bit of a mixed bag for me. The explanation of everything was mostly clear when we got to the calling tools section, which helped me use the dialer effectively during the week, but some parts of the database feature felt like I had to figure out quite a lot on my own. I liked how the sign-up and payment process went; it was pretty hassle-free, and the invoices came through smoothly as expected. The automatic updates always felt seamless, and I didn’t have to worry about manually installing anything. Support was quick to pick up calls, but sometimes the answers felt a little generic. Overall, I think I would try the training again mainly if I had to, but maybe I’d ask for more hands-on sessions next time or detailed walkthroughs. Not a bad experience really, just a few tweaks could make it a stronger onboarding setup for sure.

    Anagha KaulKarnataka, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.