Finding training modules was a breeze, one hiccup though

Finding training modules was a breeze, one hiccup though

Honestly, I was pretty impressed with how easy it was to track down exactly what I needed in the training section. The layout made sense, and I liked that the modules were broken down clearly—so I didn’t feel lost at all navigating the training content. The only tiny snag was when I tried using the calling tools; the dialer interface wasn’t as intuitive, so I had to spend extra time figuring out how to log calls properly. Not a big deal overall, but it did slow me down a little. Apart from that, searching the database and getting automatic updates was seamless, so I felt I learned a good bit from the training.