Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,880 published WFHI Reviews.

2,91,688 of 3,88,880 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,900 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Jo expect kiya tha, wo thoda door tha

    Maine socha tha ki sales process se lekar software tak sab kuch clearly aur easily accessible hoga, par jab maine signup kiya toh mujhe realize hua ki itna simple nahi hai. Software ki information aur training materials ko dhundhna thoda tough tha, aur ye bhi clear nahi tha ke invoice process mein kya kya steps involved hongi. Main soch rahi thi ki automatic updates smoothly integrate honge bina kisi interruption ke, par kabhi kabhi un updates ke beech software thoda hang kar jata hai. Telephonic support kaafi helpful tha jab mila, par phone uthana aur apna time milna thoda difficult tha mere liye. Main jaisi expect kar rahi thi information jaldi mil jaye, nahi mila. Shayad agar sales team ne thoda zyada detail mein bataya hota toh better hota. Overall, mujhe lagta hai ki mujhe thoda zyada patience lagana pada jo maine shayad socha tha nahi lagega jab maine start kiya tha.

    Leela NairUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    shuruat achhi hui, par shayad agli baar bhi thoda help chahiye hogi

    Maine jab sign-up karwaya, tab sab kuch kaafi smooth laga, onboarding process clear tha aur dialer jaisi tools samajhne mein zyada time nahi laga. Training sessions achhe the, jo thoda busy life mein bhi follow kar sakte hain. Database feature ne mera workflow kaafi aasan kar diya hai, especially jab calls schedule karni hoti hain. Automatic updates ne bhi zyada interruption nahi diya, aur invoice process clean tha, payment bhi straightforward. Bas thoda ye laga ki next time jab main dubara use karunga, shayad mujhe thodi si aur help lena padegi, kyunki kuch chhoti chhoti settings jo main customize karna chahta hoon, unmein zyada self-explanation nahi milti. Overall, mujhse baat karte waqt sab kuch natural tha, aur main definitely dobara bhi use karunga bas thoda extra support chahiye hoga maybe. Lekin phir bhi service mein koi bade issue nahi mila, bas thoda aur improvements hone chahiye.

    Vivek BhardwajJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    felt a bit mixed about what stays and what’s done once

    I was a little unsure at first about the purchase because the sales talk made it seem like lots of parts were ongoing, but turns out some really were just one-off setup things and others kept coming up. Like, for example, the onboarding and training felt like a single chunk of work I got through in the beginning but afterward I had to do regular stuff with the calling tools and the dialer every week. The database seemed to need regular updates which came through automatically so that part was less of a hassle. Payment and invoicing is monthly, so that is ongoing and I have to keep track. Overall it felt okay because once the initial bulk of training was done, the rest was maintainable. But sometimes I wish the sales had made clearer exactly which features need daily attention and which are just setup tasks. The support was decent but mostly about ongoing stuff, not much involved once setup is finished. So yeah, definitely some mixed feelings, but I see how it might work better for others.

    Tarun DatarAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Steps achhe designed hain, thoda aur simple ho sakta tha

    Mujhe laga ki sign-up aur training ke steps generally structured the, in a sequence jo samajhna easy hai. Call tools aur database setup ki jo guidance mili, woh bhi reasonable thi, bas thoda zyada detailing ho sakti thi. Sales ke time pe jo process follow karte hain, woh coherent laga, lekin kabhi kabhi lagta ki thoda complicated instructions se confusion badh sakta hai. Phir bhi, overall, mujhe yeh lagta hai ki ye software un logon ke liye jinke paas remote workflows already hain, achha option ho sakta hai. Lekin beginners ko shayad thoda zyada patience chahiye hoga.

    Gaurav GaonkarUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Clear enough for a friend, but a tiny detail was off

    When I was going through the sales and pre-purchase information, I found most of the explanations pretty clear. The onboarding flow laid out everything step by step, which helped me understand what the software entails. The training sessions were structured to introduce key features like the dialer and database functionalities without overwhelming me. However, I did notice that some parts of the calling tools were a bit glossed over during the demo, which made me slightly unsure about how intuitive they'd be in daily use. Signing up and handling payments was smooth, and the invoicing process seemed transparent too. On the whole, the support team was accessible when I called with questions about updates. Even though everything was mostly straightforward, I would have appreciated a clearer overview of how automatic updates might impact my ongoing work. It’s a minor reservation, but it did stand out a bit after the initial positive impression. In general, I can confidently tell a friend that WFHI's software and services are well orchestrated for remote workflows, though keeping an eye on some tool-specific details is a good idea.

    Ashok NeneHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Mujhe sabse zyada yeh cheez surprise kiya

    Jab maine pehli baar WFHI ka software use karna start kiya, toh mujhe ek alag hi experience mila, especially compared to mera pehle wala system. Pehle jo database tha, wo itna user-friendly nahi tha, par yahan ka interface simple aur smart tha. Ek din main dialer setup kar raha tha, tab mujhe laga wo thoda slow respond kar raha hai, lekin jaldi update ne us problem ko fix kar diya. Training ke time kuch baate clear nahi hui initially, lekin support ke log ne help ki, jis se process smooth hua. Sign-up aur payment ka system bhi straightforward tha, documentation clear di gayi thi. Jo cheez mujhe thoda hesitate karti hai, wo yeh ki kabhi kabhi automatic updates thoda late aate hain, jiske wajah se feature rollout mein delay hota hai. Baaki software ki stability acchi rahii aur calling tools mein background noise cancellation ki achievement mujhe ache lagi. Overall, yeh software mera pehla choice nahi tha, par ab main usse efficiently use karta rahunga. Mujhe yeh pata chala ki chhoti-chhoti cheezein bhi bahut matter karti hain workflow ke liye.

    Dhanush RautDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    final verdict on sales side thoda mixed laga

    Starting with the sales and pre-purchase step, overall mujhe mila do cheezen, ek achha experience aur ek thoda confusion. The initial demo kaafi sahi tha, software aur training ke baare mein clear samajh aaya. Lekin phir jab sign-up kar raha tha, toh payment aur invoicing process thoda complex lag raha tha, thoda clarity ki kami thi. Call features aur database system ka use bhi thoda adjust karna pada apne actual workflow ke liye. Lekin haan, jo resources diye gaye support ke liye, wo theek thak madad karte rahe. Ab jo sabse important baat hai, confidence jo mila purchase ke baad, wo partly positive tha, par thoda uncertainty bhi tha ki future updates ya help kaise milega regularly. Informative training sessions ke steps clear the, par kuch labels thoda confusing lage, jo thanda kar diya tha mera initial excitement ko. To overall, agar apne dost ko batana ho, toh kahunga - haan, try karna chahiye agar aapko remote workflows ki thodi samajh hai, par expect karni chahiye ki thoda patience zaroori hai.

    Suresh KhannaTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    I found the sales and pre-purchase information to be somewhat sparse, which might suit someone who’s

    I found the sales and pre-purchase information to be somewhat sparse, which might suit someone who’s comfortable figuring things out independently, but not those who prefer detailed guidance before committing. Most of the crucial product features like the call dialer, database, and training modules required me to explore and test on my own to understand their full functionality. The sign-up and payment processes were straightforward once I started, but detailed explanations on software capabilities and support options were limited at first. Those with prior experience in remote workflow tools will benefit more from this setup, whereas beginners might struggle without more hands-on pre-purchase support. I appreciated the automatic updates and telephonic support once I was onboard, but the initial decision phase felt unsupported. For knowledgeable customers, this system works well, but for those new to such software, the absence of detailed upfront info might be a challenge.

    Ritika ChadhaHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Sales and Pre-Purchase Felt Disorganized and Lengthy

    My experience leading up to purchase was, frankly, frustrating and felt disorganized. Initially, contacting the sales team was straightforward, but the follow-up communications were inconsistent. Different representatives seemed to provide conflicting information about the training modules and software features. I found myself needing to reiterate my questions multiple times over several days, which added to the sense of delay and confusion. The invoicing and sign-up process took longer than expected, partly due to unclear instructions and slow responses from billing support. Although the sales staff were polite, the lack of a clear, cohesive communication plan made the whole pre-purchase phase feel inefficient and somewhat discouraging. On the brighter side, at least the introductory demo sessions gave me some insight into the offerings, but that alone could not fully compensate for the drawn-out, somewhat circuitous route to actual purchase. Overall, the sales and pre-purchase engagement left much to be desired in terms of professionalism and smoothness.

    Shobha Nagesh BadamiRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Honestly, still not feeling confident enough about this

    By the end of my sales experience with them, I was just feeling pretty unsure about whether this was the right path. There was a lot of promise thrown around during the pre-purchase calls and emails, but once I started asking about specifics, I felt like the answers were vague or sometimes even contradictory. The sign-up process was more complicated than I expected, and it took time to figure out what I was actually getting. While the team did provide some training and explained bits here and there, my confidence didn’t really build up as I hoped it would. I was constantly worried about whether I would be able to handle the software or even make the most of the features promised. Overall, I think they do have some good intentions, but for me, it lacked the clarity I needed to fully trust what I was signing up for. It left me feeling quite weary and still hesitant.

    Navya Sachin IyerTelangana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy