Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,678 published WFHI Reviews.

2,91,537 of 3,88,678 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,856 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    waiting time was far too long, not worth it

    I honestly did not expect it to take this long to start using the software after signing up. Every step in the process felt like it dragged on with little clarity on when I would get full access. Tried to reach support but didn’t get quick answers, which only added to my frustration. By the time I could actually start exploring the features properly, I had already lost a lot of motivation. For what was promised on the website, the experience was disappointing and discouraging. I’m not sure if I’ll try signing up again or look elsewhere since this delay is just too much to deal with.

    Kirti MenonLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    I wasn't exactly sure what to expect when I signed up. The sales and pre-purchase info seemed straig

    I wasn't exactly sure what to expect when I signed up. The sales and pre-purchase info seemed straightforward enough, but I found myself needing more time than I thought to really get the hang of the software and training. The dialer and database features were generally what I anticipated, but some of the automatic updates changed things around a bit, which meant a little re-learning. The sign-up and payment part was smooth, which was a relief. I guess my main point is, it’s good overall but it does take longer to fully get up and running than I expected before buying. The support team helped clear some initial doubts, and the invoicing was clear. So, if you're ready for a bit of a time investment, you'll probably be okay. But it’s not a plug-and-play system straight away, at least not for me.

    Advait Rupali WaliaChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Dil se laga ki sahi tareeke se shuruat hui thi

    Software setup aur sign up process mein mujhe laga ki jyadatar kaam ek baar ka tha, jaise account activate karna aur initial database maintain karna. Baad mein regular monthly payments aur updates automatic evolve hote rahte hain, jo manageable hain. Training sessions bhi ek baar poore karne par basic cheezein clear ho jati hain, isliye ongoing adjustments thode flexible hain. Invoice process straightforward hai, koi complex baat nahi. Is wajah se mujhe laga ki pura system us tarah design hua hai ki ek baar set karne ke baad build up smooth rahega aur mujhe jyada baar help lene ki zarurat nahi padni chahiye.

    Kaushik ChitaleAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Really surprised by how easy I found what I needed

    I was honestly surprised by the ease with which I could find exactly what I was looking for at WFHI before making any decisions. Their website layout was very straightforward, no hidden pages or overly technical language cluttered the sales process. The information about the software’s capabilities, including the dialer and database, was clearly presented and easy to navigate through. I liked that the sign-up steps and invoicing were laid out in a way that left little confusion about what came next. The training materials available upfront also helped to clarify things quickly. It made the pre-purchase phase feel less daunting than expected, which was refreshing. It’s rare to come across a company offering software and services that keeps everything simple while still giving enough depth for someone like me. This smooth experience in the sales and pre-purchase phase gave me confidence in their professionalism straight away.

    Anushka BehlWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Would I do the purchase process again? Probably not

    When I first started looking into the WFHI software and the services, I found the sales process repetitive and quite slow. Multiple calls and emails were needed before getting clear answers. The initial sign-up was straightforward, but after that, there was a lot of waiting involved before I could access the software and begin the training. The pre-purchase sessions gave me a general idea of how things would work, but the follow-up steps seemed drawn out with some redundant explanations. While the payment part was handled without issues and invoicing was clear, the overall process felt like it dragged on longer than it should have. I expected a more streamlined approach where things moved faster, making it easier to get started quickly. Given this experience, I probably wouldn’t jump at the chance to go through the same purchase process again unless improvements are made to reduce waiting and cut down on repetition.

    Zoya KrishnanBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Thoda complicated par kaafi sahi overall

    Pehle bhi main remote kaam karti thi, toh is software ke sales aur pre-purchase process ko samajh lena thoda thakane wala tha. Time-wise dekha jaye toh jo main aas paas kaam karti hoon, wo shifts itne zyada flexible hote hain ki lagta tha shayad ye system un hours ke saath poori tarah match na kare. Par manual support ne kuch madad ki aur kuch settings adjust karne ke baad sab theek lagne laga. Invoice aur payment ka process thoda repetitive laga, baar baar explain karna padta hai unhe mere particular kaam ke timings ke baare mein. Overall, haan, software achha hai aur dialer waise sahi kaam karta hai, par starting mein thoda confusion hua ki kya ye mera routine suit karega. Ek baar setup ho jaye toh baaki sab smooth chala, bas yeh initial phase thoda stress Dala tha mere liye.

    Ritu OberoiNagaland, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Overall, kaafi achha experience raha

    Mujhe WFHI ka software pasand aaya, kaafi smoothly chal raha hai. Jab maine sign-up kiya toh process thoda confusing laga, lekin support team ki madad se toh sab kuch clear ho gaya. Bas ek chhoti si baat hai ki mujhe thodi dafa unse madad leni padi, next time agar koi aur cheez hoti toh shayad phir se unki taraf dekhna pade. Lekin inki training modules toh kaafi helpful hain, yeh samajhne mein kaam aaye. So, haan, main zaroor unki help next time bhi loonga agar zarurat padhi.

    Priya DeshmukhRajasthan, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Mixed feelings but at least I can explain it clearly

    Honestly, I ended up having mixed feelings about the whole sales and pre-purchase process. On one hand, the onboarding and training were fairly straightforward. I could see how the software intended to help streamline remote workflows, and I appreciated that. On the other hand, I wasn’t as confident about some of the wording and fees explained early on. It felt like a lot to digest at once. The database and dialing tools looked promising but without a trial period, it was hard to be certain. I also wasn’t totally sure how the invoicing would fit into my actual work schedule, which made me hesitant. I would tell a friend that the product has potential but you might want to be cautious and read the fine print carefully. Maybe after some experience with the software and support, confidence would improve. For now, I’m on the fence and not quite sure if I’m fully on board yet.

    Sudha SidhuPunjab, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Thoda effort chahiye par mil gaya sab kuch

    Socha tha ki sab kuch easily milega, lekin sach kahoon toh initial sales aur onboarding mein thoda effort lagana padta hai. Jab main sign-up kiya, tab payment process aur invoice milne mein thoda time laga. Par jab software use karna start kiya, toh laga sab kuch pretty well aligned hai jaise humne expect kiya tha. Dialer aur database features ne mujhe impress kiya, especially jab automatic updates ne sab kuch smooth bana diya. Telephonic support bhi useful nikla, chahe hours kabhi perfect na ho, par feedback lene aur problem samajhne mein koi kami nahi rahi. Training bhi thodi detailed thi, toh basic samajh ke bina nahi chalega, par yeh achha tha kyunki mujhe saari information mil gayi. Overall, sales se leke daily usage tak, thoda effort chahiye, lekin jo expect kiya tha, woh poora mila jo mujhe kaafi acha laga.

    Amala Mridula RaneChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    how long sales support took but it was pretty helpful

    I was curious to see how much time the sales and pre-purchase support would require, and honestly, it took a bit longer than I expected. The conversations went through multiple rounds as I asked about features, billing options, and how the software integrates with remote workflows. That took several sessions over a week or so, which felt like a lot at first. But looking back, I realize the time investment actually helped me make a more informed decision. The team was patient and walked me through the functionalities clearly, even when I had follow-up questions about invoicing and payment steps. While it wasn’t a quick exchange, I appreciated having these discussions because it saved me from surprises after sign-up. I’m glad I could get clarifications before committing to use the software. The onboarding process appeared smoother during training since I already had expectations set. If I had to do this again, I might try to streamline the questions, but overall the time spent was worth it. For those who want detailed answers and want to understand the product fully before signing up, this approach is beneficial. The rep was fairly accessible via calls too, which made it more conversational and effective.

    Kirti Suresh JhaUttar Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy