how long sales support took but it was pretty helpful
I was curious to see how much time the sales and pre-purchase support would require, and honestly, it took a bit longer than I expected. The conversations went through multiple rounds as I asked about features, billing options, and how the software integrates with remote workflows. That took several sessions over a week or so, which felt like a lot at first. But looking back, I realize the time investment actually helped me make a more informed decision. The team was patient and walked me through the functionalities clearly, even when I had follow-up questions about invoicing and payment steps. While it wasn’t a quick exchange, I appreciated having these discussions because it saved me from surprises after sign-up. I’m glad I could get clarifications before committing to use the software. The onboarding process appeared smoother during training since I already had expectations set. If I had to do this again, I might try to streamline the questions, but overall the time spent was worth it. For those who want detailed answers and want to understand the product fully before signing up, this approach is beneficial. The rep was fairly accessible via calls too, which made it more conversational and effective.