Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,671 published WFHI Reviews.

2,91,532 of 3,88,671 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,856 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Jab unhone jaldi reply kiya, tab laga yeh sahi jagah hai

    Main jab pehli baar sales team se contact kiya, to mujhe laga ki shayad process thoda slow hoga, kyunki online aise products me kabhi kabhi wait time ho jata hai. Lekin jo moment mujhe sabse zyada impress kiya, wo tha jab unhone turant mera reply diya, bina kisi delay ke. Jo bhi questions maine pooche, unhone patiently jawab diya aur mujhe clearly samjhaya ki software aur training kaise kaam karte hain. Signing up ke dauran bhi wo log main contact bane rahe, jisne mere doubts clear karne me madad ki. Response time itna acha tha ki mujhe laga ki yeh system mera kaam asaan banayega. Dialer tool ke baare me poocha to achhi detail mili, aur database ko use karne ke liye jo training thi, woh bhi clear thi. Jab se maine payment kiya, tab se support team ke calls aur messages bhi timely aaye. Is tarah ka communication mujhe confidence deta hai ki yeh product meri zarurat ke liye sahi hai.

    Rahul ChavanAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Main thoda reflect kar raha tha ki sales aur pre-purchase phase itna asaan kyu nahi tha. Jo main cha

    Main thoda reflect kar raha tha ki sales aur pre-purchase phase itna asaan kyu nahi tha. Jo main chah raha tha voh mujhe easily milna chahiye tha, lekin wahan par thoda scattered information thi. Website pe har cheez mention nahi thi, aur mujhe jyada time laga decide karne mein ki software mera requirement pura karta hai ya nahi. Jo ek achi baat thi, voh yeh ki invoice aur payment process straightforward tha, jo convenient laga. Lekin overall, agar koi naya user hai jisko clear guidance chahiye buying decision mein, toh shayad ye experience uske liye frustrating hoga. Is software ki complexity thodi high hai aur sales info ko aur transparent banaya ja sakta tha.

    Ajay BhatiaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Not suitable if you want ongoing flexibility

    I found the sales and pre-purchase process fairly steady in terms of signing up and understanding the initial setup fees and invoice procedures. However, it became clear that the system setup was more of a one-off exercise rather than something regularly customizable or adaptable during ongoing use. For someone like me who needs continuous adjustments in the dialing configurations and database integrations week to week, this was rather limiting. The training seemed focused on the initial setup and didn’t give much insight into handling recurring changes or updates. While the automatic updates and telephonic support tried to cover some of these gaps, I still felt the software wasn’t flexible enough for my dynamic workflow needs. So if you prefer a more fixed, stable configuration, this might suit you, but if you want ongoing tuning and versatile changes, it might fall short.

    Yamini Imran ParekhTelangana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Some orderly steps, but you really need to rethink the onboarding sequence

    You present your sales and onboarding process as if it’s a neat progression, but in practice it feels quite disjointed. The way the sign-up, payment, and training steps happen lacks coordination, so it’s confusing to know which comes first and what to expect next. I found myself jumping back and forth between training modules and payment screens, with no clear timeline laid out. That makes it harder to properly use the calling tools because I wasn’t sure if I should wait for invoicing to finalize or start dialing right away. On the plus side, the software itself and the database feature work well once you get through it all, so not everything is bad. However, from a customer’s point of view, having to guess the order and timing reduces confidence in the experience. It would be better if the process was more clearly organized and explained, so users can smoothly progress without feeling lost or needing multiple reminders. Essentially, you have useful software but your onboarding steps require serious rethinking to avoid this confusion.

    Mayank IngleArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Thoda slow responses tha, par kaam kar gaya

    Mujhe laga tha ki sales aur pre-purchase ke dauraan log zyada fast respond karenge, par thoda slow tha. Sign-up karne mein koi problem nahi aayi, woh theek tha, bas queries ke jawab lene mein thodi der lagti thi. Dialer aur calling tools ke bare mein poochi toh thoda late response mila, jo mujhe thoda surprise kar gaya kyunki mujhe laga support waale jaldi assist karenge. Lekin ek baat jo main accept karungi, woh yeh ki wo eventually mere questions ka jawab de diye aur mujhe software ke basics samajh mein aa gaye. Payment aur invoicing system clearly explained tha, jo kaam aaya mere liye. Training session mein bhi awareness badhi, par timing thodi tight lagi mujhe. Overall, responsiveness mein thoda gap tha, par software chalaane ke liye zaruri madad mil hi gayi thi. Yehi dekh kar main kehti hoon ki har cheez perfect nahi thi par kaam ho gaya.

    Shreya ChauhanWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    I would do the process again without hesitation

    Throughout the sales and pre-purchase process with WFHI, I found that a good part of the setup was left for me to work out independently. For example, figuring out how to get the most out of the calling tools and configuring the dialer to match my workflow needed some trial and error on my part, since the training materials cover only the basics. The sign-up and payment steps were pretty standard and happened without problems. Invoicing was prompt and clear, which made the administrative part hassle-free. Automatic updates ran quietly in the background and didn’t interfere with my use. Although I had to figure out quite a bit myself, the experience was straightforward. I would definitely do this process again because it gave me flexibility to tailor the software to my needs rather than relying on rigid instructions.

    Navya VermaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    It Took Some Figuring Out, But Worth It in the End

    When I first decided to purchase the software and training, I thought the onboarding might be straightforward, but it turned out I needed to put in quite a bit of effort to make everything click. A lot of the pre-purchase information was clear, yet once I was in, I realized many features, especially relating to the dialer and database functionalities, required me to figure out workflows on my own. The training sessions laid a good foundation, but some customization had to be self-driven, and at times I felt like there wasn’t enough hand-holding during the sign-up and invoicing process. It was a workload to get my teams and processes aligned to the new system. Despite these hurdles, the ongoing software updates and telephonic support eventually made the workflow smoother. Reflecting now, I can say investing this effort was necessary to unlock the tool’s potential, and it has indeed improved my remote working setup significantly.

    Ishaan VenkatesanBihar, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Expected More, Got Less Than I Thought

    I was hoping the sign-up process would be more straightforward because the initial steps felt confusing. The onboarding didn't meet my expectations, and I found myself stuck at the database setup stage longer than I wanted. The calling tools seemed promising at first, but over the week, I noticed several glitches that made dialing a hassle. On the upside, the telephonic support was okay; I did get through to someone who answered some of my questions, though not all. I think I might need help again next time just to get through the setup, but honestly, I’m unsure if it will be better or just the same frustration. I had imagined a smoother experience based on the software description, so this was a letdown. Still, I can see some parts working fine for others, so maybe it’s just not the right fit for me at this stage.

    Sahana Prashant SehgalOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Mujhe jo laga tha, wo nahi tha label aur wording mein

    Jab maine software ke description aur sales page dekha, toh mujhe laga tha ki sab kuch bahut seedha aur clear hoga. Par jab maine sign-up process shuru kiya, tab pata chala ki kuch labels confusing hain. Dialer aur database sections mein terms thoda ajeeb the, jaise ki 'Active Connects' ka matlab pe samajh nahi aya. Training mein bhi jab poocha toh unhone explain kiya, par initial expectation se alag tha sab. Pehle socha tha ki easily samajh jaunga sab instructions ko, par thoda detailed guidance chahiye tha. Sales wala pitch kaafi acha tha, par jab actual mein software ka interface dekha toh thoda complicated laga. Kuch buttons ya navigation options misleading the, acha hota agar wo thoda simple ranger clear hote. Payment aur invoicing mein bhi labels thoda unclear lage mujhe, jaise 'subscription renewal' and 'billing cycle' ke terms ko lekar confusion hua. Overall, mujhe lagta hai ki unhone bahut achha marketing kiya, par jo reality mein mila wo utna simple nahi tha. Thoda aur transparent aur straightforward description chahiye tha sign-up aur initial exploration ke liye. Ye experience thoda disappointment laaya, par training ne thoda cover kiya confusion ko.

    Bimal Ashok RaiKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Overall experience laga thoda confusing aur one-off zyada tha

    Soch raha tha ki setup kaafi straightforward aur ongoing process hoga, jisme main easily adapt kar sakta hoon. Lekin jab main sales aur pre-purchase phase se guzra to mujhe laga ki bohot sara setup ek dum one-off tha, matlab ki ek baar kar ke baad usko repeat karna thoda mushkil lagta tha. Ongoing support to tha, lekin lagta tha ki jyada effort mujhe khud lagana hoga bar bar naye features ko samajhne mein. Sign-up aur invoicing process theek tha, par overall jo initial period ka setup tha woh kaafi complicated laga aur is wajah se thoda frustrated hua. Aisa experience mila jo expected ke mutabiq utna smooth nahi tha.

    Satish GargMeghalaya, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy