Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,990 published WFHI Reviews.

2,91,773 of 3,88,990 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,223 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding and training se hua accha nateeja

    Jab maine WFHI ka training aur onboarding use karna shuru kiya, toh mujhe pehle jo software aur trainings dekhne ko mile the unse ye kaafi alag laga. Pehle jo process tha, wo thoda complex aur time-consuming tha, par yahaan pe training structured thi aur user-friendly bhi. Matlab, har ek module ko samajhne mein jyada confusion nahi hui. Lekin ek chhota sa reservation hai ki training ka pace thoda fast tha, aur kabhi kabhi mujhe lagta tha ki thoda extra time milna chahiye naye users ke liye. Dialer aur calling tools ke baare mein jo training thi unhone mere workflow ko achha support diya. Waise, onboarding se leke basic training tak, sab clear tha aur software access karna bhi smooth raha. Billing aur invoicing system bhi pehle se better laga mujhe. Ek baat jo alag mehsoos hui woh ye ki training zyada practical approach pe based thi, jisme real-life examples diye gaye jo help karte hain samajhne mein. Overall, mujhe lagta hai ki is training ke baad mera remote workflow achhe se manage ho raha hai. Thodi aur flexibility training sessions mein aur ho toh aur bhi accha hoga, par outcome se main kaafi satisfied hoon.

    Shantanu GadgilBihar, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training ne socha tha confident banayega, par thoda alag nikla

    Mujhe laga tha training aur onboarding ke baad main kaafi confident rahungi software use karte waqt, par sach kehna toh kuch cheezein toh clear nahi hui meri. Dialer tools ke basics samajhne mein thoda struggle hua, aur database feature ko handle karna bhi utna easy nahi lag raha tha jitna socha tha. Support ko phone kiya toh kuch help mili, par apni taraf se bhi boht mehnat karni padhi. Mujhe samajh nahi aaya ki automatic updates kab aate hain aur unka kya impact hota hai, ye baat thodi ajeeb lagi. Payment process aur invoicing toh thik thi, par jo onboarding experience tha, usne mujhe confident banane se zyada doubt create kiye. Shayad main zyada expect karti thi ki sab kuch ekdum easy aur understandable hoga, par aisa nahi hua. Fir bhi, main ye maanti hoon ki agar thoda aur waqt aur support mila hota toh shayad result better hota, par abhi ke liye main thodi hesitate karungi software ko fully rely karne mein.

    Jaya KadamAndaman and Nicobar Islands, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    I wasn’t holding out for anything revolutionary in the training and onboarding, just hoping it would

    I wasn’t holding out for anything revolutionary in the training and onboarding, just hoping it would get me where I needed to go, and that’s pretty much what happened. The sessions covered what I expected in detail, especially how to use the dialing tools effectively with the remote workflow the software supports. They paced the content well, which helped avoid information overload while still addressing the important features like the database management and automatic updates. The sign-up and payment process was straightforward enough that I didn’t have to spend much extra time figuring it out apart from the usual formalities. I know this isn’t the only platform out there but having everything lined up this cleanly for a remote setup was refreshing—no surprises or major gaps in what was promised versus delivered. So in short, the training met my expectations and helped me move ahead without hiccups or backtracking, which is what I was aiming for from the start.

    Bhavesh MehtaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    onboarding process thoda confusing laga; kuch videos dekhne mein time laga aur mujhe samajhne mein k

    onboarding process thoda confusing laga; kuch videos dekhne mein time laga aur mujhe samajhne mein kaafi mushkil hui. lekin training ke kuch elements achhe the, especially kaise use karna hai uska overview. expectations thodi zyada thi iss taraf se.

    Karan SethiMadhya Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    The part about database setup stuck with me

    The training and onboarding experience was generally positive with just one minor point that stood out. I found the introductory modules straightforward enough to follow on my own, but the database setup was a bit more involved. It required careful attention and some additional guidance to ensure it integrated well with daily use. Although I managed it, I wouldn’t be surprised if I needed help again next time there’s a similar update or new feature added. On the whole, the telephonic support during training was dependable and they answered the questions I had. The calling tools and dialer felt intuitive once I got past the initial learning phase. Even the automatic updates didn’t throw off the workflow much, which was reassuring. In summary, I think I can mostly navigate things myself but will likely reach out for help with database adjustments or onboarding refreshers if needed.

    Riddhi KumarUttarakhand, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training took effort, fir bhi next time help chaahiye hogi

    Starting the training process, I found it quite detailed, which is good but thoda overwhelming bhi tha. Pehle steps mein software ke basic functions samajhna theek tha, but jab dialer aur database features ki baat aayi, toh mujhe zabardast help ki zarurat padi to get comfortable. Payment aur invoicing process bhi theek tha, lekin overall onboarding thoda zyada effort mangta hai, especially if you’re new to remote workflow setups. Mujhe lagta hai ki main agle baar bhi customer care ko contact karunga when new updates or changes arrive, because they explain better than the training alone. The automatic updates sometimes altered configurations and I had to call support again, which took extra time. So, while training prepared me well, next time main definitely assistance kaafi lena chahunga.

    Harish Parvati PandeyGujarat, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    The moment I got really going was when

    While the training and onboarding process was generally smooth, there was a particular moment when everything clicked for me, and that stood out. After initially exploring the software’s interface and dialer tools with some hesitation, I finally reached the stage of integrating the database with the calling system. That moment when I successfully navigated the connection, making calls directly from the database, was very satisfying. Prior to this, the automatic updates had quietly improved some features, but I didn’t notice much change in my workflow until then. The sign-up and payment process had also been hassle-free, which meant I could focus on learning rather than administrative stuff. Although the rest of the onboarding felt standard, that particular success gave me real confidence to continue. I think that moment is what any new user would look forward to because it reveals the software’s true potential. Since then, my use of all the features has become more fluid and easy. That single experience made the entire initial effort worthwhile and motivated me to keep exploring further.

    Trupti Rupali DeshpandePunjab, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Mostly Straightforward, But Had to Figure Out Some Stuff Myself

    Training and onboarding were generally clear, but I did have to work out certain details on my own, which was a mixed bag. For example, the initial training covered most features well, but when I got to integrating the calling tools with our existing database, that part was less clear and I had to experiment quite a bit. The rest of the onboarding felt standard and was easy enough to follow through the supplied tutorials and documentation. If I were explaining this to a friend, I’d say it’s mostly beginner-friendly but expect a few moments where you’ll need to troubleshoot or explore features without much hand-holding. It wasn’t frustrating, but it did require some independent problem-solving. Ultimately, I feel confident now using the software, and I think the effort I put in on the side paid off in better understanding how everything fits together.

    Nachiket GaonkarPuducherry, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Setup me effort laga but ongoing use kaafi asaan hai

    Aapko bataun, jab mein software ka initial training aur onboarding process kar raha tha, toh kaafi mehnat karni padi. Setup ke time par maine database aur dialer system ko theek se configure karna padha, jo one-off kaafi time consume karta hai. Lekin uske baad jo automatic updates aate rahe, woh kaafi helpful rahe aur naye features add karte rahe without disrupting mera kaam. Training material bhi clear tha, lekin ab bhi mujhe kabhi kabhi manually adjust karna padta hai, especially jab new calling workflows set karte hain. Overall, aapko thoda time aur patience lagana padega start mein, par once the basic setup ho jaata hai, toh software ka use kaafi smooth ho jaata hai. Agar aap expect karte ho ki bas sign-up karte hi sab kuch magically ready ho jayega, toh thoda disappointment ho sakta hai. Magar agar aap taiyar ho thoda mehnat karne ke liye onboarding mein, toh use karna aasan hai aur future mein jyada effort nahi lega.

    Nikhil KaleGoa, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    straightforward onboarding, had to figure out some stuff myself

    The onboarding process was mostly straightforward with clear steps laid out at the start. However, I noticed that certain aspects of the software required a bit of self-exploration since the training could not cover every feature in detail. I ended up figuring out some parts on my own, which was manageable but might challenge absolute beginners. The dialer and calling tools were easy enough once I got the hang of it, and the database feature fitted well within my workflow. The payment and invoice process was transparent, so no issues there. I’d say the overall experience was good, though having more comprehensive guided training for every little detail would improve things. Still, I was comfortable enough after a brief learning phase to continue with the platform confidently.

    Aparna SarafUttar Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.