The part about database setup stuck with me
The training and onboarding experience was generally positive with just one minor point that stood out. I found the introductory modules straightforward enough to follow on my own, but the database setup was a bit more involved. It required careful attention and some additional guidance to ensure it integrated well with daily use. Although I managed it, I wouldn’t be surprised if I needed help again next time there’s a similar update or new feature added. On the whole, the telephonic support during training was dependable and they answered the questions I had. The calling tools and dialer felt intuitive once I got past the initial learning phase. Even the automatic updates didn’t throw off the workflow much, which was reassuring. In summary, I think I can mostly navigate things myself but will likely reach out for help with database adjustments or onboarding refreshers if needed.