Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,817 published WFHI Reviews.

2,91,646 of 3,88,817 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,889 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Started okay, but setup duration was longer than hoped

    The sales process was able to get me signed up and started, which is the main point. However, the time taken to fully get going felt longer than I had anticipated. Several parts of the pre-purchase explanations were clear, but once I had access to the software, it took some time to navigate through the onboarding materials and training modules before I was comfortable with the calling tools and database features. Automatic updates did not always seem to help speed things up either, as I had to adjust to new versions every now and then. Payment and invoicing were handled on time without issues, which helped keep things straightforward. Overall, I did get going eventually, but the longer-than-expected setup process could be an improvement area for WFHI.

    Kamal Kartik BhonsleKerala, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Clear invoicing was a relief amidst confusion

    When I first explored the WFHI software and tried understanding how things worked, I noticed a significant gap between what I expected and what I actually experienced, especially at the sign-up and onboarding stages. The information on features was not as clearly communicated as I had hoped. For example, I found the labels and terminology in the calling tools very vague compared to my expectations of straightforward instructions. The payment and invoicing sections, however, were much clearer and easy to grasp than the rest of the platform, which was a relief amidst the general confusion. I was expecting smooth, detailed explanations across the board but instead had to repeatedly reach out to telephonic support for clarifications. The support team did offer some helpful guidance, but the waiting time was frustrating as I needed quick answers. Automatic updates caused some unexpected layout changes without much prior notice, making navigation more difficult. Overall, the billing part stood out as actually well-explained while many other aspects fell short of the clarity I anticipated. Comparing it with my expectations, I can say invoicing was one bright spot in an otherwise unclear explanation of their remote workflow system.

    Kamal SatheAndaman and Nicobar Islands, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Kuch kaam hua, kuch lamba intezaar raha

    Maine software ke liye sign-up kiya tha, aur initial setup me thoda repetition tha. Pehle step pe database ko update karne ke liye baar-baar information dobara dalni padi, jo kaafi waqt le gaya. Lekin jab dialer system ko use karna shuru kiya, toh calling tools ne achha kaam kiya aur calls me connectivity stable thi. Haan, call history update hone me kabhi delay hua, jo thoda frustrating tha. Training module me onboarding thoda confusing tha kabhi-kabhi, especially jab labels samajh nahi aaye. Lekin telephonic support se baat karne par unhone patiently guide kiya aur queries clear hui. Invoicing ka process toh straightforward tha, payment karne me kuch dikkat nahi aayi. Overall, software useful raha, par kuch features thode slow ya repetitive lage mujhe, jinpe improvement kar sakte hain. Waiting time kabhi zyada hua, especially jab automatic updates chalu the, system response me slight lag aaya. Mere liye software helpful tha, par thoda aur seamless experience ki umeed karti hoon main future me.

    Anika RadhakrishnanAssam, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Support me time zyada lagta hai

    Main zyada confident nahi thi purchase karte waqt, kyunki aapka process thoda lamba raha. Maine pehle socha tha ki jitni jaldi sign-up hoga, utna acha hoga, par invoice aur payment clear hone me waqt laga. Aapke onboarding instructions thode confusing the aur mujhe lagta hai ke aur clarity se samjha sakte the. Support team se baat karne me bhi mujhe lagta hai ki responses der se mile. Main chahti thi ki sab process thoda fast ho jaye taaki confident feel karu software use karne me. Jitna time laga process me, us wajah se main abhi bhi thodi hesitation feel karti hoon, aur pure sure nahi ke main aage kaise jaungi.

    Kanika PawarAndaman and Nicobar Islands, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    expectations puri nahi, kaafi alag mila software

    Maine socha tha ki software aur training easy aur user-friendly hongi, par jo experience hua woh thoda different raha. Sign-up process toh theek tha, lekin jo database aur calling tools diye gaye the, unka workflow mere kaam se match nahi karta tha. Lagta hai ki jo pehle bataya gaya tha, usse actual product mein kafi farak tha. Support team se baat karne mein bhi time lagta tha aur kabhi kabhi answers clear nahi hote the. Payment aur invoicing process easy nahi tha, mujhe laga tha ki sab seamless hoga. Overall, expectation ke mutabik result nahi mila toh disappointment hua.

    Maya ManeAssam, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Setup mein time laga but process clear tha, dubara bhi karungi

    Shuruat mein maine socha tha ki setup simple hi hoga, par actual mein thodi zyada one-time configuration karni padi. Pehle sign-up aur payment process smoothly hua, phir onboarding flow mein training modules complete karne pade before access mila. Dialer aur calling tools setup karte waqt thoda samay laga, par unka interface intuitive tha. Database feature initial setup ek baar karna padta hai, uske baad automatic updates se system updated rahta hai, jisse manual entry kaafi had tak kam ho gaya. Support team ne bhi details provide ki timely, toh mujhe lagta hai ki ongoing maintenance ke mukable initial setup zyada time leta hai. Overall, process samajh mein aaya aur agar future mein zarurat padi toh main definitely dubara ye service lena pasand karungi kyunki setup ke baad kaafi convenience milti hai.

    Payal RamanArunachal Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Clearly samjhaate hain, par sabke liye nahi hai

    Maine sales process ke dauran jo jo cheezein batayi gayi thi, wo fairly clear thi. Mujhe lagta hai ki unhone payment aur invoicing ke baare mein achhi tarah bataya ki kaise sign-up karna hai aur software kaise use karein. Lekin kabhi kabhi technical terms ko thoda zyada detail mein explain karna chahiye tha taaki beginners ko confusion na ho. Jo training ke bare mein bataya gaya tha, usse toh mujhe lagta hai ki thoda aur personal touch essential hai, especially un logon ke liye jo pure remote workflow samajhna chahte hain. Onboarding aur dialer tools ka demo acha tha par database ko use karne mein thoda delay hua kabhi kabhi, jisme thodi dikkat aayi. Jo automatic updates hain, unka notification thoda late milta tha, ese main thoda adjust karti thi. Overall, mujhe laga yeh software un logon ko suit karega jo basic se intermediate level tak workflow ko manage karna chahte hain; beginners thoda struggle kar sakte hain agar unhe zyada support na mile toh. Sales ne achha explain kiya, par mujhe thoda lagta hai clarity ke point par aur kaam karna hoga. Fir bhi, main kahungi ye system unke liye hai jinhone pehle se thoda software experience tha.

    Gauri AcharyaKerala, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Main baat hai ke time bacha

    Kaafi baar mujhe cycles ke beech mein time zaya hota hai, par yaha mujhe dekhne ko mila ki sab settings jaldi ho gayi thi. Mujhe waise zyada wait nahi karna pada aur sab kuch out-of-the-box tha. Yeh cheez bahut achi lagi, kyunki maine woh extra time kisi aur maamle mein laga diya. Definitely aapko yeh pasand aayega!

    Raj KumarGujarat, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Jo log structured steps chahte hain unke liye sahi product hai

    Maine sales aur pre-purchase steps dekhe aur unka order pehle se mujhe pata tha, par yeh platform kaise ye sab sequence de raha hai woh mujhe logical laga. Sign-up se leke invoice tak steps bilkul sahi order mein arrange the. Jo log pehle se remote workflow software pe experience rakhte hain unke liye yeh arrangement straightforward rahega. Lekin agar koi bilkul naye hain toh shayad kuch steps thoda confusing lag sakte hain, khaaskar jab payment aur update process aata hai. Training ke materials bhi systematically diye gaye hain jo process samajhne mein madad karte hain. Dialer aur calling tools ki demo bhi acche tarike se start se end tak cover ki gayi hai. Overall, yeh software un logo ke liye zyada suit karta hai jinko step-by-step aur predictable flow chahiye hota hai without unexpected interruptions. Log jinko zyada flexibility chahiye ya jo irregular workflows manage karte hain, wo thoda adjust karna padega. Invoicing aur payment ke steps bhi isi pattern mein arranged hain jo final decision lena easier bana dete hain.

    Yash RajanManipur, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Effort lagana pada par experience mixed tha

    Mainne socha tha ki sales process simple hoga, par usmein kuch cheezein meri expectations se alag thi. Pehle sign-up process smooth raha, par payment ke baad mujhe thoda wait karna pada software access ke liye, jo thoda inconvenient tha. Training sessions theek thi, par unka level thoda advanced lagta tha mere liye; kuch parts samajhna mushkil hua bina outside help ke. Dialer tools kaafi useful mile waqt ke dauran, lekin database feature mein thodi glitches thi jo frustration laati thi. Support team ne kabhi kabhi achha response diya aur kabhi late ho jate the, jiski wajah se consistency nahi rahi. Overall toh yeh product theek hai, par mujhe laga tha ki ye mera kaam better tarah se simplify karega, jo partially hua. Effort chahiye tha use karne ke liye, aur expectations ke hisaab se match thoda mixed tha.

    Ananya NambiarAndhra Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.