Started okay, but setup duration was longer than hoped
The sales process was able to get me signed up and started, which is the main point. However, the time taken to fully get going felt longer than I had anticipated. Several parts of the pre-purchase explanations were clear, but once I had access to the software, it took some time to navigate through the onboarding materials and training modules before I was comfortable with the calling tools and database features. Automatic updates did not always seem to help speed things up either, as I had to adjust to new versions every now and then. Payment and invoicing were handled on time without issues, which helped keep things straightforward. Overall, I did get going eventually, but the longer-than-expected setup process could be an improvement area for WFHI.