Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,610 published WFHI Reviews.

2,90,755 of 3,87,610 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,87,610 published

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Found most things but info on calling tools missing

    I found the initial search for the software features fairly straightforward; the database and updating part had clear descriptions. However, when it came to details on how the calling tools and dialer would actually integrate into my daily workflow, the information was sparse, which left me a bit hesitant before purchase. The onboarding flow and training sections hinted at telephonic support but didn’t clarify how prompt that might be or what level of priority assistance was typical. It was good that invoicing and payment process was explained well upfront, but the lack of specifics about the dialer’s usability in a live environment made me cautious. Overall, I could see its potential, but the missing details affected my confidence.

    Manisha PawarMeghalaya, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    expectations theek se nahi mili

    software dekhne se laga kuch aur hoga par kuch features waise nahi mile jaise socha tha. kuch accha laga, par thoda disappointment bhi hai.

    Kiran DesaiAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceBilling and payments

    Bill samajh aaya jab payment confirm hua

    Mujhe payment process samajh mein aaya jab invoice detail email mein mila aur uske through payment karna start kiya. Pehle thoda wait karna padta tha jab main multiple baar payment section check karta tha, kyunki confirmation thoda late milta tha. Par jab clear ho gaya ki payment pura process secure hai, toh zyada tension nahi hui. Billing cycle thodi repetitive lagti hai, especially jab multiple invoices ek saath process karne hain. Lekin overall, jo bhi queries thi unke liye support team ka response theek-thaak raha, bas kabhi kabhi waiting zyada zaida lagti thi. Sign-up aur invoice receive karna straightforward tha, toh starting wobble ke baad process smooth laga and ab payment routine samajh ajata hai. Recharge karne ki need ko agar samajh lein toh ye theek chal sakta hai.

    Nachiket Anil ParabTelangana, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSoftware and access

    Quick support ne bahut accha feel karaya

    Software ka access lena mera priority tha aur mujhe laga ki jab problem hui to support team itni tez respond karegi yeh socha nahi tha. Fast response milta raha har baar, call karte hi turant kisi ne help dena start kar diya. Dialer aur database ke issues ko quickly handle kiya. Kuch choti updates automatically aaye jo confusion nahi laaye, sab smoothly work karta raha. Mujhe support se baat karke laga ki team sach me ready hai iss product ko samajhne aur help karne ke liye. Access ke mamle mein wo log bilkul responsive the, bina kisi deri ke saath support milti rahi. Yehi wajah hai ki mujhe pura software ka use karne mein koi jhanjhat nahi hua.

    Diya DuttaManipur, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Setup kaam nahi kiya jaise expect kiya tha

    Mujhe laga tha ki WFHI software thoda easy setup hoga aur main turant kaam shuru kar paungi, par mera experience kuch aur hi raha. Pehli baar sign-up mein thodi confusing cheezein thi, especially jab mujhe bataya gaya ki setup mainly ek baar ka hai par uske baad bhi baar baar manual intervention chahiye hota hai. Yeh baat samajh mein nahi aayi mujhe, kyunki training mein thoda yeh clearly nahi dikhaya gaya tha ki ongoing basis pe kya kya karna padega. Dialer ki taraf bhi issues aaye, connection drop hone lage jab main calls kar rahi thi, jo mera kaafi time waste kar raha tha. Support team ne help ki par response kaafi slow tha, isiliye frustration hui. Small reservation yeh hai ki software ke updates automatic hain, par unse koi major improvement mujhe notice nahi hua. Database feature bhi thoda complex laga aur uske saath work flow samajhna mushkil tha. Overall, important tha mera setup error-free ho aur smooth chalu rahe, par aisa nahi hua isliye disappointment feel hui. Main shayad iska use continue karna mushkil samajhti hoon.

    Vaishali SarinUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSoftware and access

    didn’t expect it to feel quite this different

    Honestly was expecting it to be a bit more like the older software I used before, but it turned out quite different in many ways. The interface isn’t as intuitive as I thought, and the dialer felt slower to react in comparison. What surprised me the most was that the database feature, which I assumed would be really robust, sometimes seemed less responsive. That said, the automatic updates did keep things current which was a plus. Signing up was easy enough but the support on calls wasn’t as quick as I hoped. It’s not terrible, but definitely not what I expected going in which caught me off guard a little.

    Kamal Payal RadhakrishnanManipur, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Good experience overall; might consider again depending on hours

    Initially, I expected the software and training to fit neatly around my typical working hours, usually standard office times. Upon signing up, the process was relatively straightforward with clear invoicing. Training modules were accessible but sometimes felt slightly rushed to complete within certain hours, which didn’t always match my availability. The software’s dialer and database features were decent, allowing me to adapt my workflow somewhat. Support was responsive, though occasionally I had to wait on calls before reaching someone who could help. Automatic updates delivered new features but sometimes interrupted workflow mid-task, which was a small inconvenience. Considering all factors, I found the overall experience moderately positive. If my working hours were more flexible, I'd definitely use WFHI's software and training again. But with fixed or unpredictable hours, I might hesitate due to some timing mismatches. Still, the tools and support promised added value, provided the scheduling works better next time. So yes, I could see myself renewing or rejoining if the time commitment aligns with my needs in the future, otherwise I might explore alternatives.

    Satish NarayananPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceBilling and payments

    Setting up took quite some effort

    You made the sign-up and payment system pretty straightforward, but it still took longer than I hoped to actually get going with the software. The invoicing was clear, and I appreciated how easy it was to access bills after. However, the multiple verification steps added delays I didn’t expect. I had to wait on a couple of occasions to confirm payments before I could proceed with onboarding. While the intake process is generally intuitive, the initial pauses meant I couldn’t test the calling tools or database features right away. Once past that, things moved smoothly. So the effort was there in the beginning, but you get easier as you progress through the setup and start to use the software regularly.

    Smita KarnikLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseBilling and payments

    Billing system thoda confusing hai boss

    Yeh billing aur payment ka system samajhna waise idea mein simple lagta hai, par jab practically try kiya to thoda headache hua. Invoice labels waise clear nahi the jaise chahiye the. Kabhi lagta tha ki payment options saaf nahi dikh rahe hain, aur terms itne straightforward nahi lag rahe. Main sochti thi ki shayad payment retry ka option better tarike se milega. Support se baat karne par thoda clarity mili, par overall mujhe lagta hai ki unki terminology en users ke liye jo software mein naye hain, wo confusing ho sakti hai. Login se lekar payment confirmation tak ka process thoda elaborate aur time-consuming tha. Fir bhi, ek cheez hai jo mujhe pasand ayi, wo yeh ki jo mujhe invoice mila wo accurate tha, aur payment ka record bhi sahi tha. Bas wording itni user friendly nahi thi jitni honi chahiye thi. I would tell a friend ke agar billing ke liye koi bahut help kare toh theek rahega, otherwise thoda struggle karna padega samajhne mein.

    Amrita Rishi KothariTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSupport and communication

    Support main ek cheez badi achhi lagi

    Pehli baat toh ye hai ki support team se communication main set-up ke time pe kuch confusion tha, lekin baad main woh clear kar diye. Training sessions theek thi, par thoda zyada technical lagta tha initially, jo mere liye thoda challenging tha. Jo telephonic support mila, woh generally helpful raha, lekin kabhi kabhi response thoda slow lagta tha jab mujhe dialer aur database features samajhne the. Onboarding flow acha tha but mujhe laga ki thoda aur step-by-step guidance de sakte the, taaki software ke different parts ko samajhna asaan ho jaye. Billing aur payment process theek-thaak tha, par invoices thoda delayed aate rahe. Dialer ka interface thoda unintuitive tha, isliye use karne main thodi problem aayi kabhi kabhi. Lekin automatic updates se software ka performance kabhi-kabhi better hua. Overall, experience mixed tha; kuch cheezein achhi lagi like support, lekin kuch jagah improvement ki zaroorat hai, specially communication aur onboarding mein. Fir bhi, mein abhi software ke diverse features ko explore kar rahi hoon aur ummeed karti hoon improvements honge. Mujhe laga support team ki madad se main aage badh sakti hoon agar woh apni communication slightly improve karen aur thoda zyada detailed training provide karen.

    Farida Ashok RajanUttar Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy