Support main ek cheez badi achhi lagi
Pehli baat toh ye hai ki support team se communication main set-up ke time pe kuch confusion tha, lekin baad main woh clear kar diye. Training sessions theek thi, par thoda zyada technical lagta tha initially, jo mere liye thoda challenging tha. Jo telephonic support mila, woh generally helpful raha, lekin kabhi kabhi response thoda slow lagta tha jab mujhe dialer aur database features samajhne the. Onboarding flow acha tha but mujhe laga ki thoda aur step-by-step guidance de sakte the, taaki software ke different parts ko samajhna asaan ho jaye. Billing aur payment process theek-thaak tha, par invoices thoda delayed aate rahe. Dialer ka interface thoda unintuitive tha, isliye use karne main thodi problem aayi kabhi kabhi. Lekin automatic updates se software ka performance kabhi-kabhi better hua. Overall, experience mixed tha; kuch cheezein achhi lagi like support, lekin kuch jagah improvement ki zaroorat hai, specially communication aur onboarding mein. Fir bhi, mein abhi software ke diverse features ko explore kar rahi hoon aur ummeed karti hoon improvements honge. Mujhe laga support team ki madad se main aage badh sakti hoon agar woh apni communication slightly improve karen aur thoda zyada detailed training provide karen.