Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,817 published WFHI Reviews.

2,91,646 of 3,88,817 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,889 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    felt kinda like waiting around and hearing the same stuff

    I started to explore the sales and pre-purchase process and noticed that it had quite a bit of waiting involved here and there. Also some things were repeated several times, like when trying to understand exactly how the dialer tools and database feature would fit into my workflow. It felt a little too much like I had to keep asking or reading the same info all over again before moving forward. I liked how the initial onboarding steps were presented and the training seemed useful enough though. Still, the whole thing dragged on longer than I wanted because of the pauses and follow-ups. The sign-up and invoicing were kinda smooth but the back and forth made me lose focus a bit. Overall, the process wasn’t bad but it didn't feel very efficient or fresh, more like a lot of waiting and repetition before I could get to the real use.

    Payal SarafKerala, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    I found the sales and pre-purchase process mostly straightforward, but I did have to figure out quit

    I found the sales and pre-purchase process mostly straightforward, but I did have to figure out quite a bit on my own before feeling comfortable. The onboarding documents were clear but left some gaps, especially about using the calling tools and database effectively. I liked that the initial setup explained the basics, but the part about the dialer required me to experiment a little more than I expected. Also, the invoicing and payments process was a bit hidden in the interface until I explored deeper, which slowed me down. For anyone who’s pretty self-sufficient and enjoys learning by doing, this might be a good fit, but if you prefer more step-by-step guidance up front, it might not suit you as well. I did wonder if a more guided introduction or a clearer roadmap before buying would be helpful, as I was initially hesitant to commit without understanding the workflow fully. Overall, the software and training offer a solid foundation but expect to put in some effort yourself to get the best out of it.

    Navya VargheseAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Overall experience felt fairly manageable

    The sales process matched much of what I anticipated, with clear details about the software’s capabilities and the payment terms. Some parts of the setup were one-off, especially the initial account configuration and training, while ongoing access to updates and support required attention over time. This blend felt more practical than overwhelming. I was a bit unsure about how much ongoing support I might need after purchase, but the explanations helped set expectations. Although a few details could have been clearer around invoicing steps, the overall experience was manageable and didn’t feel overly complicated. It left me prepared to use the remote workflows effectively with moderate ongoing commitment.

    Manisha VasudevanJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thodi confusion thi lekin ek pal pe mujhe bharosa bhi hua

    Pehle jab training chal rahi thi, mujhe thoda doubt hua ki yeh software mera workflow suit karega ya nahi. Lekin jab maine database feature use karna shuru kiya, ek baar jab data sync hui tab mujhe laga ki shayad yeh sab sahi jagah fit hoga. Par puri sales aur onboarding process mein mujhe clear feel nahi hua ki sab process kitna user-friendly hai. Kuch cases mein labels useful the, to kuch jaga par thoda vague tha ki kis button se kya hoga. Main ek moment mein toh confident feel kar rahi thi, par baaki poora flow thoda incomplete ya half explained laga. Overall, soft experience not fully convinced.

    Sarika BarmanHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Jo expect kiya tha aur mila, uske beech thoda gap tha

    Shuru me training aur demo me jo confidence mila tha, wo kaafi promising lag rahi thi. Lekin jab main actual software ko use karna shuru kiya, toh thoda mixed experience hua. Software ka dialer system theek tha, calls smoothly connect ho jaati thi par kuch features ka interface thoda confusing tha, toh mujhe baar-baar settings me adjust karna padta tha. Database feature bhi kaafi useful laga, par uska integration mere existing workflow ke saath itna seamless nahi tha, jahan mujhe lagta tha improve hone ki zarurat hai. Sign-up aur payment process toh simple tha aur invoice bhi clear mili. Support team se thoda wait karna pada kabhi kabhi, par finally response mil gaya. Updates automatic tareeke se install ho jate, par kabhi-kabhi naye update ke baad kuch options thoda slow ho jate the. Overall, mujhe laga main jitna confident tha, wo thoda kam mila, par itna bhi nahi ki poori dikkat ho. Isiliye main is experience ko average ke aas paas hi rakhta hoon.

    Rakesh BasuTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Sales process ke dauran support ki timing thi thik-thak

    Pehle mujhe lag raha tha ki software aur training mera kaam asaani se karwa degi, aur basic features dekh kar expectations bhi wahi the. Software ne generally calling tools aur database management mein expected kaam kiya, jo accha laga. Lekin sign-up ke dauran invoice aur payment process mein kuch confusion thi, payment confirmations late aayi thi, jo thoda inconvenient raha. Training sessions kaafi informative the, par unka timing thoda mismatched raha mere schedule ke saath. Jo feature sabse acha laga woh tha software ka automatic update system, jisne jaldi bugs fix kiye bina zyada interruption ke. Overall, maine socha tha ki sab kuch smooth rahega from sales to onboarding, par ismein kuch jagah delay hua. In sab ke bawajood, ye product un logon ke liye sahi hai jo apne remote workflows ko manage karna chahte hain, bus patience aur thoda planning jaruri hai.

    Chetan DeshpandeWest Bengal, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Daily thoda effort lagta tha but manageable raha

    Jab maine initial software aur training ke liye inquiry kari thi, tab mujhe sab kuch thoda fast aur easy lage tha. Lekin over time, jab maine regularly use kiya, toh pata chala ki sales aur pre-purchase ka system itna simple nahi tha. Roz roz mujhe follow up karna parta tha payment confirmations ke liye aur kabhi kabhi apne doubts clear karne ke liye customer support se baat karni padti thi. Lekin overall jo onboarding process tha, usse maine software ko achhi tarah samajh liya, aur dialer kaafi reliable raha masters karne ke liye. Toh mai kahunga ki day-to-day basis par thoda patience chahiye hota hai. Ye sari cheezen hui training aur updates ke dwara better lagne lagi, samajh me aayi aur kaafi smooth bhi ho gayi. Waqt ke saath saath lagta hai ki ye system apne aap ko thoda aur improve kar raha hai, bas aapko thoda khud effort dalna parta hai aur modest expectations rakhni hoti hain.

    Anup RaiMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    it took effort but expectations were mostly met

    I’ve explained this before but let me try again because the whole process took more effort than I expected. Signing up seemed easy initially but setting up the calling tools and dialer required several adjustments. The training sessions helped somewhat but some parts, especially the database feature, were not as intuitive which made me spend extra time figuring things out. Telephonic support was helpful but I had to call multiple times before everything clicked. The automatic updates helped keep things current but also interrupted my flow sometimes, adding to the inconvenience. Though these bumps happened, what I ended up with was software that fit what I expected in terms of features and capabilities. The billing process also went smoothly after the first invoice confusion was sorted out with support. So, while it did take effort to get through the initial hurdles, I think it was worth it. This experience did more or less match what I was hoping for, but if you’re new to such platforms, expect to spend time and patience on setup and learning.

    Vivek BakshiGoa, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Felt assured thanks to clear wording and labels

    I was initially unsure about how the contract and subscription options were phrased, but the sales emails and website labels turned out to be quite straightforward. The terminology used throughout the descriptions made it simple to understand what features were included and what my options were for payments. Signing up didn’t bog me down with confusing jargon, and all the necessary information was easy to find before making a decision. This level of clarity definitely boosted my confidence in moving ahead with purchasing the software and training. I appreciate that they didn’t overcomplicate or obfuscate anything, which often happens with tech services. The labeling for add-ons was explicit, keeping surprises at bay. For a first-time user like me, this made the whole pre-purchase stage less daunting and more predictable. So overall, the sales communication matched what I expected and felt reliable as a result.

    Mridula SoniMaharashtra, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    This whole sign-up and onboarding took way too much time

    Honestly, I didn't expect the whole process to be so repetitive and slow. From the moment I signed up, I found myself waiting at multiple steps, like for verification and payment confirmation, which dragged on longer than I thought it would. The onboarding flow wasn't as smooth as promised; I had to keep contacting support for clarifications, and sometimes I felt like they were repeating the same instructions without really understanding my issue. The training modules also seemed to overlap a lot, which made me lose interest halfway. Even the database feature, which I thought would save time, felt clunky and a bit outdated, causing more hassle than help. The dialer worked fine but didn't make up for the overall slow progress. On the bright side, support did answer back eventually, but overall the time it took to get everything set up was just too much. I might think twice before going through this again because of the delays and repeated explanations.

    Gopal Parth PuriSikkim, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy