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WFHI review

it took effort but expectations were mostly met

4 out of 54 of 5Unverified experienceSales and pre-purchase

it took effort but expectations were mostly met

I’ve explained this before but let me try again because the whole process took more effort than I expected. Signing up seemed easy initially but setting up the calling tools and dialer required several adjustments. The training sessions helped somewhat but some parts, especially the database feature, were not as intuitive which made me spend extra time figuring things out. Telephonic support was helpful but I had to call multiple times before everything clicked. The automatic updates helped keep things current but also interrupted my flow sometimes, adding to the inconvenience. Though these bumps happened, what I ended up with was software that fit what I expected in terms of features and capabilities. The billing process also went smoothly after the first invoice confusion was sorted out with support. So, while it did take effort to get through the initial hurdles, I think it was worth it. This experience did more or less match what I was hoping for, but if you’re new to such platforms, expect to spend time and patience on setup and learning.

Vivek BakshiGoa, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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