Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,817 published WFHI Reviews.

2,91,646 of 3,88,817 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,190 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Overall setup experience thik tha but ongoing pain full

    Main training se shuru kar rahi thi with high hopes, lekin kaafi cheezein disappointing thi. Setup ke initial steps to ekdum one-off lage jo easily kar liye, par jab baat aayi continuous support aur updates ki toh kaafi confusion hua. Training sessions mein jo processes bataye the, wo zyada tar sirf ek baar ka kaam lagte the, jo later kabhi use nahi aaye. Mujhe laga tha ki continuous training ya phir updates hongi jo mera kaam asaan karengi, par wo missing thi. Dialer aur calling tools ko samajhna mushkil tha, aur database feature ka use continuous nahi hua mere workflow mein. Support team se baat karne mein bhi delays hote gaye, jo frustrating tha. Payment process simple tha, magar invoice clear nahi thi. Overall, training aur onboarding itni acchi nahi lagayi jitna maine expect kiya tha, haan sign-up process thoda smooth tha uske alawa zyada fayda nahi hua.

    Swara ChhabraDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    I was excited to try the training material but quickly found that the labels and wording used throug

    I was excited to try the training material but quickly found that the labels and wording used throughout the software were confusing. Terms were not clearly explained and some buttons seemed to do something different than what their names suggested. I found myself guessing what certain options meant instead of confidently using them. This led to frustration and slowed down my onboarding. There was no simple glossary or guide to the terminology, which was disappointing because it made the whole experience harder than it should have been. The training content itself was somewhat helpful, but without clearer labels and explanations on the interface, it didn’t feel sufficient. I wish the wording had been more intuitive, as this would definitely help new users get started faster. Hopefully, future updates will focus on making the labels and instructions more user-friendly, because that is what really matters to me in a training platform like this.

    Yamini RamachandranKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Expected flexible hours but found the training somewhat rigid

    When I first signed up and looked at the training schedule, I thought it would align well with the hours I actually work, which are quite irregular. Unfortunately, the onboarding sessions were quite fixed with little room for adjustment. There were a few pre-recorded modules I could access anytime, which was helpful for my schedule, but most live sessions happened during times I was unable to attend. The sign-up was straightforward, and I appreciated the prompt invoicing process, but the real disappointment was how the training and onboarding hours didn't accommodate those of us working part-time or with variable schedules. The telephonic support was available and somewhat helpful when I needed clarification, but it didn’t solve the issue of timing conflicts. I didn’t get a chance to fully explore the calling tools or database features since I couldn't complete the sessions at convenient times. Overall, I had hoped for more flexibility but mostly found the training timing restrictive and not a great fit with my working hours, although the administrative parts went smoothly enough.

    Amrita DubeyUttarakhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Clear enough to get started

    I went through the onboarding and training sessions for their remote workflow software, and honestly, the explanations were pretty clear most of the time. It wasn’t super flashy or perfect, but I understood what I was supposed to do next. I remember when I was first setting up things, certain parts were a bit confusing, like how to handle the database entries, but then the step-by-step tutorials helped me figure it out gradually. The onboarding flow was smooth enough, and I didn’t feel lost. I was a bit unsure if I missed something important but checking the help docs alongside helped. The training videos paced things well, not too fast or dull. Since everything updated automatically, I didn’t have to worry about patches or crashes interrupting me. I think the way things were explained made the whole process manageable even if I didn’t have prior experience with this sort of software. So overall, I’m pretty satisfied with the clarity of the onboarding and training — it got me competent without too much hassle and without needing live support constantly, which I appreciated.

    Bhargav MehraKarnataka, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training was clear but I had to really focus hard

    I found the training materials pretty clear, but it took a fair amount of effort to really understand everything. Some parts of the onboarding flowed fine, with explanations that made sense quickly. However, other sections required me to think a bit more, especially around how the calling tools and database worked together. The pace was decent, but I had to re-watch parts a couple of times to get the integrations right. The style of teaching was straightforward, though sometimes it felt like they assumed a little more technical background than I had. I think with a bit more patience and attention, anyone could pick it up. Overall, it’s not that the explanations were bad, just that it took me some thinking and revisiting the content to be comfortable with the workflow. So I’d say it was mostly clear, but definitely not effortless to absorb.

    Puneet GuptaGoa, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    I wasn’t expecting anything extraordinary when I signed up for the WFHI training, so it was pleasant

    I wasn’t expecting anything extraordinary when I signed up for the WFHI training, so it was pleasant to see how it aligned with what was promised. The onboarding was straightforward without unnecessary fluff, focusing on practical use of the software and its key features. The support during training was steady, providing answers clearly whenever I had doubts. Nothing about the process or content surprised me, which I appreciated. I felt the pace was balanced—not rushed but also not dragging. The training introduced me effectively to the dialer setup, database handling, and how to manage automatic updates. After finishing, it was clear I could comfortably navigate the platform for daily use. Overall, I think the training delivered exactly what it aimed to provide, no more no less.

    Kedar BansalGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    sooo here’s the real deal about the training : meh

    Honestly, the training and onboarding part felt kinda meh from the start. It wasn’t all bad, got through the basics and some stuff actually worked fine. But then I hit glitches that made me pause, and honestly, handling those felt like a bit of a drag. No real hand-holding when things went wrong other than some scripted replies on calls that didn’t exactly help me fix issues asap. Sign-up was simple enough, payments and invoices popped up quickly, which was cool. But the thing is, the software didn’t always act the way I expected during the live sessions, which kinda slowed down my pace. Also, if you mess up or miss a step, the onboarding doesn’t exactly give you enough pointers or easy fixes, so it was a bit frustrating. The dialer works alright but sometimes it lagged when integrated with their database. Overall, if you’re ok with a bit of a struggle and can live with some support hiccups, it’s usable. But for serious folks looking for smooth sailing, might wanna think twice before jumping in. The whole vibe was one step forward two steps back in parts, and that’s the honest lowdown.

    Malini Rakesh RathiAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training mein bahut repetition aur waqt kaafi barbaad hua

    Training aur onboarding ki baat karun toh mujhe kaafi wait aur repetition se guzarna pada, jo mujhe thoda frustrating laga. Har module par baar-baar basic cheez repeat karne ki adat thi, chahe mainne pehle hi uska use karna seekh liya hoon. Is wajah se mera kaam slow hua aur main expect karta tha training thodi short aur effective hogi, par yeh zyada focussed thi foundational level par. Dialer tool test karte waqt bhi thoda rukawat aayi, aur jab support ko call kiya toh unka response time theek-thaak tha magar delay hua. Database integration samajhne mein bhi time laga kyunki setup ko finalize karne mein lamba waqt waste hua. Payment aur invoicing system ko main theek samjhta hoon, par training aur onboarding step apne kaam ko efficient karne ke liye time-nuksan tha. Agar training thodi zyada targetted aur repetitive se mukt hoti, toh shayad main software ko jaldi aur behtar use kar pata.

    Anup BansalHaryana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    training was ok, but waiting around got boring sometimes

    Hey, so I started the training and onboarding with reasonable expectations but I got stuck a couple of times waiting for responses or updates that made the process drag out more than I liked. The training had useful bits, especially when they showed how the dialer and database worked together, but it felt like some repetition happened—like going over the same steps multiple times or waiting around for the next session to start. Not terrible, but it definitely stood out. The software itself seemed fine and automatic updates happened smoothly without messing things up, so that was good. Sign-up and payment stuff was straightforward enough but the pacing of the training could have been better. Overall I got through it, but the downtime was the part that I’d want to see improved if I were to do something like this again. Anyhow, the effort paid off, just took a bit more patience than expected.

    Nikhil Gauri GargHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Some parts of training were okay, but timing feels off

    Hey, so I tried going through the onboarding and training, and honestly it was kind of frustrating. They schedule sessions during hours that really don’t match with the kind of hours I actually work, which made me miss some stuff or have to catch up awkwardly. On the plus side, the training content itself was pretty decent, not too boring and somewhat helpful for the basic navigation of the software. But the timing was the real downer for me—I mean, it’s like they forgot that not everyone can sit for training from 9 to 5 kind of schedule. I wish there had been more flexible options or on-demand stuff. Trying to squeeze in the scheduled classes with my other work ended up being a hassle, so yes, some effort on their part but not quite right for my kind of work hours. Feels like it could be much more user friendly in that regard.

    Mukesh RautGujarat, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy