Sign-up was fine, actual start-up slower than I hoped
Signing up and getting the initial invoice felt straightforward enough, which gave me some confidence that the process was meant to be easy. The database feature matched what I needed and worked fairly well right away, though sometimes I had to wait a bit longer than expected for the updates to fully install and reflect in the system. The dialer was functional but took a few days of use before I felt comfortable navigating it smoothly. Training helped, but I found it took longer to get everything set up than I anticipated at first. On the plus side, telephonic support was pretty responsive when I did call, which helped clear up some issues with the invoicing and payment process. So while the whole thing did the job, the slower initial pacing was a noticeable part of my experience.