Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,350 published WFHI Reviews.

2,91,301 of 3,88,350 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,092 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mein thoda aur help chahiye tha

    Training aur onboarding ke time mujhe laga ki zyada kuch toh automatic nahi tha, mujhe apne aap samajhna pada kaafi cheezein. Basic dashboard se introduce hone ke baad, jo detailed functions hain unko samajhne mein main thoda struggle kar rahi thi. Dialer aur database features ko effectively use karne ke liye zyada practical demonstration hona chahiye tha. Support team se kabhi kabhi baat hui, par har bar thorough explanation nahi milti thi. Jo automatic updates aate hain, unka impact clear nahi tha ki workflow pe kya farak padta hai. Overall, main samajh rahi hoon ki software accha hai, par onboarding mein thoda aur structured help honi chahiye thi taaki main jaldi use kar paun bina zyada confusion ke ya khud se sab kuch explore kiye.

    Yasmin BhallaDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Jo log basic technology ko samajhte hain, unke liye training suitable hai

    WFHI ki training sessions mein explanation kaafi clear thi, specially un logon ke liye jo moderate tech background rakhte hain. Training materials aur onboarding process mein guidance samajhne layak thi, par thoda aur depth mein jana chahiye tha advanced users ke liye. Jo cheezein achhi lagi woh yeh ki calling tools aur dialer ka use kaisa karna chahiye, ye achche se samjhaya gaya. Par jo log bilkul beginner hain ya advanced technical experts hain, unke liye ho sakta hai yeh training thodi ya zyada suitable na lage. Mere hisaab se training kaafi practical thi aur time ke hisab se efficient bhi, lekin thodi customization ki gunjaaish chahiye har type ke user ke liye.

    Anagha Himani KaleWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Onboarding mein thoda effort chahiye tha, lekin accha tha

    Maine jo training aur onboarding expect ki thi, wo bilkul match karti thi mere experience se. Initially thoda sa effort laga kyunki software ke different modules ko samajhna tha aur unke use case ko samajhna bhi zaruri tha. Lekin jo training videos aur live sessions the, woh kaafi helpful the. Jo pace mein main comfortable thi, us hisaab se steps diye gaye the, jisse mujhe confuse nahi hona pada. Onboarding flow mein step-by-step guidance mili, user-friendly structure tha jisne naye users ko bhi smoothly guide kiya. Kayi baar mujhe lagta tha ki kuch cheezein jyada detail mein cover kar sakte the, par overall, ye mujhe training ke liye ready karne ke liye kaafi sahi tha. Technical support ne bhi timely responses diye, jo mujhe step-by-step problems samajhne mein madad karte rahe. Aakhir mein lagta hai ki thoda patience zaroor chahiye, especially jab aap naye ho aur software ke bare mein fully familiar nahi ho. Magar agar aap wo effort karte ho jo training mein mention hota hai toh aapko out of box ready feel hoga. Main keh sakti hoon ki ye process mere expectations se match karne wala hi tha.

    Nisha SarkarHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training onboarding was a bit of a mess, honestly

    Hey, so talking about the day-to-day with this training stuff, it wasn’t the smoothest ride. First, when I started, the onboarding video was okay, I guess, but after that the software felt kinda glitchy during my sessions. Some lessons wouldn't load properly on certain days, and the dialer sometimes dropped calls randomly, which was super frustrating. I did like that the database feature helped me keep things organized, but honestly, juggling all this felt like a bigger task than I thought. And the support? Well, sometimes they answered fast, other times it took ages, so it was pretty inconsistent. Not everything was bad, though. The training content itself was decent enough, and I could follow most parts without too much trouble. Just wish the whole system would've worked more reliably across the week because those little bugs really killed the vibe.

    Pradeep Aswathy MalhotraMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Thoda acha aur kuch thoda kharab tha onboarding mein

    Maine training start ki thi sufficient info ke liye, par thoda confusion hua onboarding process mein. Mujhe lagta tha jab mai naye steps follow kar rahi thi toh clarity thodi kam thi. Par ek acha point hai ki jab bhi main help ke liye call karti thi, toh quick response milta tha, jo ki thoda positive tha. Lekin overall guidance expected jitni smooth nahi thi. Next time mujhe shayad phir se same help ki zarurat padegi because system thoda complex lag raha hai abhi. Software ke basics samajh mein aaye hain par practically use karne mein abhi aadat lagani padegi. Toh haan, kuch cheezein achhi thi, par main overall zyada impressed nahi hui, especially onboarding ke time pe clarity ki kami ne issue create kiya. Lekin support team ka response timing decent tha, woh ek achha point tha.

    Trupti ZachariahChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    overall onboarding experience thoda confusing sa laga

    Main ne jab training start ki toh lag raha tha sab kuch easy milega, but honestly thoda difficult hua find karna ki kaunsa step karna hai. Materials to theek hain, par organize acha nahi tha, mujhe baar baar phrase ya tools dhoondhne padte the. Onboarding ke process mein clarity chahiye thi ki next kya karna hai, par wahan thoda random feel hua. Dialer aur calling tools sahi se work karte hain, par mujhe unke baare mein zyada samajh nahi aaya initial waqt mein. Database option theek laga, par agar mujhe zyada guidance milti toh better hota. Support mein phone pe baat karne se madad mili, but response kaafi slow tha kabhi kabhi, jiski wajah se thoda irritation hua. Sign-up aur payment process straightforward tha, billing mein koi dikkat nahi thi. Overall mujhe yeh poora experience zyada seamless nahi laga, thoda frustrating feel hogi. Shayad training ko thoda aur hi user-friendly banaya jaaye, tab ye sab easy ho jayega. Par haan, jo software hai woh basic cheezein manage kar leta hai. Mujhe laga ki agar main zyada time aur patience laoon toh koi fayda ho sakta hai.

    Gowri ShenoyHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training process theek tha, par onboarding thoda slow bhi tha

    Mujhe WFHI ka training aur onboarding thoda mixed laga. Shuru mein, jo training sessions diye gaye the, wo kaafi informative the aur software ke calling tools samajhne mein madad ki. Lekin onboarding thoda lamba chal gaya, kyunki system setup mein bahut steps the aur database integration samajhne mein waqt laga. Kuch cheezein asani se samajh aayi aur mujhe laga ki automatic updates sahi se manage honge, par kabhi-kabhi manual intervention dena padta tha, jisse waqt zyada lag gaya. Support team se baat karna kabhi kabhi helpful raha, par waiting time bhi zyada hota tha jo thoda frustrating tha. Overall, training ki quality thik-thaak thi lekin jo speed se onboarding hona chahiye tha, wo missing thi, jis wajah se shuruat mein dikkat hui. Par haan, jo basic features tha wo kaam ke the, ispe mein agree kar sakti hoon.

    Malini DixitManipur, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training ka fast pace tha, thoda thak gaya shuruat mein

    Training aur onboarding process ko leke mera experience thoda mixed raha. Jo modules diye they unmein se ek part jo stand out kiya wo tha call dialer setup. Uske through mujhe jaldi clarity mili ki daily workflow kaise manage karna hai, lekin overall training thodi lambi lagi. Onboarding mein kuch cheezein samajhne mein time laga, jaise database integration aur auto updates ke features. Mere liye process easy start nahi hua, lekin jab tak finish kiya toh lag gaya ki jo sikha thoda practical tha. Mera maanna hai ki agar time diya toh yeh system kafi help karega, par starting mein patience rakhna zaroori hai.

    Vidya AgarwalNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training process laga repetitive aur slow

    Mujhe lag raha tha ki onboarding wala process thoda zyada hi repeat kar raha tha. Ek baar jab main call kar rahi thi training support ko, tab mujhe wait karna pada quite long time before koi respond kar paya. Baaki jo software ke basic functions sikhaya gaya, woh properly cover hua, par bar bar wohi cheezein sunne ko mil rahi thi. Kabhi kabhi toh lagta tha ki ye training update thodi jaldi ho jaati toh better hota. Database aur dialer tools hain, par unke bare mein jyada detailed usage nahi dikhaya gaya. Mujhe laga the sign-up aur payment process thoda confusing rahe, thoda properly guide nahi kara gaya. So generally mujhe ye training experience itna accha nahi laga jitna expect kar rahi thi, kuch cheezein better ho sakti thi.

    Gauri Manisha ThomasKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    setup surprise: mostly one-off, some ongoing steps

    The training process for the software was straightforward, focusing primarily on the initial setup of the calling tools and database integration. I expected the onboarding to be a bit more hands-on in ongoing usage but the majority of the setup turned out to be one-off tasks, like configuring preferences and account details. After these steps, much of the work shifted to using the software routinely with little additional formal training needed. However, some ongoing learning was necessary when automatic updates introduced new features or slight changes to the interface, requiring occasional revisiting of training materials. The dialing system worked well after initial setup, and support was available when I needed help adjusting to updates. The payment and invoicing steps were clearly laid out during onboarding, which helped me complete them without much trouble. Overall, the balance between one-time setup and ongoing adaptation was a bit more skewed towards initial setup than I had thought.

    Sneha JainHaryana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy