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4.0out of 5

4 out of 5

Based on all 3,88,214 published WFHI Reviews.

2,91,198 of 3,88,214 reviews include a verification label.

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WFHI Reviews

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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    sab mila ke theek tha, thoda smooth hona chahiye tha

    Company, jab bhi training mein galt ho jaata hai or koi issue aata hai, tum log jo support dete ho, wo kaafi help karta hai aur asaan bana deta hai poora experience. Maine jab dialer aur database features ke setup mein problem face kiye, tab tumhari telephonic support ne kaafi calmly aur patiently samjhaya, jo ki main appreciate karti hoon. Training sessions mein clear nahi hota tha ki agar kuch galat ho jaaye toh kaise troubleshoot karna hai, lekin tum log ke response time aur guidance ne mujhe feel karaya ki main akeli nahi hoon. Sign-up aur payment ke process mein bhi mujhe thoda confusion hua tha, lekin invoices time par mil gaye aur payments smoothly process huye. Bas ek chhoti si baat hai ki automatic updates ke process ko thoda aur transparent banaye, kyunki kabhi kabhi updates start hone mein der lagti thi jo frustrating tha. Overall, mujhe laga poora system aur support ka flow theek tha, aur jab gadbad hui toh tum log ne jaldi react kiya jo mere liye comfort tha. Bas thodi aur clarity aur speed hui toh main aur khush ho jaati.

    Sangeeta PawarJharkhand, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    Surprisingly slow onboarding process

    I was quite surprised at how long it took to actually get started with the training and onboarding. I had expected a more streamlined setup considering the modern tools they advertise, but I found myself waiting several days just to get access to the essential modules. The step-by-step instructions were not very clear, which added to the delay. Additionally, the dialer tool and database setup took multiple attempts before they were functional. This not only slowed down my initial progress, but also left me quite frustrated since I was eager to dive in and start using the software productively.

    Ansari NayakJharkhand, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Pehla step thik tha, baaki thodi scattered lage

    Socha main jyada easy flow milegi jab training start kari, but honestly main kaafi awkward feel kar rahi thi. Pehla step toh bilkul usual tha aur sahi order mein tha, wo mujhe theek laga kyunki usse thoda confidence bhi mila. Par baaki steps thoda scattered lag rahe the, aise as if har cheez randomly rakhi gayi ho. Sometimes mujhe lagta tha ki main kahin ke kahin phas gayi hoon, aur next step kya hai samajhna mushkil tha. Wahi dialer aur software features ko samajhne mein bhi difficulty hui kyunki training ka sequence aisa nahi bana jaise logically progress hota. Mujhe lagta hai agar woh steps zyada structured hote toh mera experience better hota, par thik hai, chalo koi na. Support team se phone pe help mili, woh thoda sahara tha, par woh bhi kabhi kabhi delay kar deti thi. Overall main ye kahungi ki pehla part toh acha tha onboarding ka, baki ke tools ke liye mujhe khud zyada explore karna pada, jo mujhe itna pasand nahi aaya.

    Sahana RaoArunachal Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Mujhe WFHI ka training aur onboarding experience mila aur main kehana chahungi ki overall ye theek t

    Mujhe WFHI ka training aur onboarding experience mila aur main kehana chahungi ki overall ye theek thaak tha, par puri tarah se seamless nahi tha. Onboarding mein mujhe kaafi cheezein khud se samajhni padhi, jaise ki dialer setup karna aur database mein data kaise manage karna hai. Training material acha tha aur waha pe basic se lekar kuch advanced steps bhi cover the, lekin mujhe lagta hai ki thoda zyada practical examples ya videos hote toh zahir si baat hai ki process aur smooth hota. Onboarding mein mujhe har step pe software ke features explore karne ka moka mila, jo ki achha tha ki mujhe zyada dependent nahi rehna pada support par. Lekin iska matlab ye bhi hua ki kabhi kabhi mujhe chhoti moti problems ka solution khud dhoondhna padha, jo time-consuming bhi tha. Automatic updates ke baad kuch naye features aaye, par woh mere liye thode confusing rahe without proper explanation, toh mujhe time laga unka use samajhne mein. Overall, training ki quality achhi thi aur process informative tha, lekin main kahungi ki main kisi extent tak self-learning bhi kar rahi thi, jo sabke liye ideal nahi hoga. Agar future mein aur detailed training mili hoti, toh main ussey zyada seamless experience samajhti. Toh verdict ye hai ki training useful tha par thoda aur accessible hona chahiye.

    Sonia ChatterjeeHimachal Pradesh, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    Bahut zyada mehnat lag gayi start karne mein

    Mujhe training aur onboarding mein start hone mein kaafi waqt laga aur main thodi frustrated thi is wajah se. Jo main chahti thi woh thi ki jaldi se software se familiar ho jaun aur apne workflows ko implement kar paun, par training kaafi detailed thi aur har step ko samajhne mein time laga. Kabhi kabhi main sochti thi ki ye mechanism itna complex kyun hai, especially database setup ke waqt. Dialer aur calling tools ke instructions theek the, lekin unka integration thoda confusing tha pehle, is wajah se main repeat karte karte bore ho gayi thi. Payment aur invoicing process initially smooth tha, par mujhe lagta tha ki support team se thoda proactive assistance milni chahiye thi mere liye, takki jaldi ready ho sakun. Automatic updates se accessibility improve hui, par onboarding ka overall effort mujhe thoda zyada laga. Shayad agar thoda concise training hota toh ye sab easy ho jata, par abhi ke liye main soch rahi thi ki patience rakhna padega.

    Prerna PathakPuducherry, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training and onboarding: works, but I figured most by myself

    Starting with the training, I found the basic materials and webinars helpful to get the gist of how to use the software and dialer. But there were quite a few moments where I realized the system assumed a prior understanding which I didn’t have. The onboarding flow took me through initial steps like signing up and database setup, which was okay, but beyond that I was often left to explore the tool on my own. That’s not necessarily bad, but it meant I spent more hours figuring out shortcuts and settings rather than being guided through every feature. The automatic updates were reliable and didn’t interrupt my workflow, which was a relief. I especially appreciated the dialer integration – it synced well and didn’t lag during calling sessions over several days. My only reservation is that a bit more explicit training on advanced features or use cases would have helped. Overall, I would say the training is solid as a starting point, but plan on doing some self-teaching for a smoother experience later on.

    Priya ShenoyMeghalaya, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Onboarding mein bahut deri aur confusion

    Yaar, main honestly bolun toh onboarding process bahut slow tha. Jab maine sign up kiya toh lagta tha jaldi se start kar paaunga par sab kuch hectic aur complicated laga. Call karne ke liye tools setup karne mein der lag gayi. Training material bhi itna clear nahi tha ki jaldi samajh jaoon. Mujhe lagta hai isliye main software try karne mein improve karne ka man nahi bana paya. Database feature bhi itna user-friendly nahi lagta compared to expectations. Automatic updates ka koi impact notice nahi hua. Billing aur payment process clear tha, par baaki sab chaos mina jaisa tha. Support pe do baar call kiya par response thoda late mila. Basically pura system mere liye theek se kaam nahi kar paaya. Waiting time in training aur poor instructions ne frustration badha di. Mujhe laga tha main jaldi se remote workflows manage kar paunga, par opposite hua. Pura experience disappointing tha for setup and getting started. Main toh recommend nahi karunga aise onboarding experience ke liye.

    Kabir DeoSikkim, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Thodi clarity aur better wording honi chahiye thi

    Maine WFHI ki training aur onboarding use kiya, lekin mujhe laga ki labels aur instructions thode confusing the. Kabhi kabhi terms network ya workflow ke baare mein clear nahi the, jo mere jaise naye user ke liye frustrating tha. Training material mein thodi aur clarity hoti toh shayad zyada efficient tariqe se seekh pati. Lekin ek achi baat ye thi ki jab help ke liye request bheji, toh response time theek tha aur wale log polite they. Phir bhi, main expect karti thi ki software ke andar jo steps diye hain, wo simple aur user-friendly language mein honge. Kuch buttons aur options ke naam aise lagte they jaise directly translate kiye ho, jo samajhne mein mushkil karte the. Overall, mujhe laga ki software reliable hai par onboarding ke waqt thoda better communication system chahiye tha jo beginner-friendly ho, tab main zyada quickly ready ho pati.

    Gunjan PandaPunjab, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training aur onboarding mein samay kaafi laga tha

    Training start karte waqt mujhe laga tha ki main jaldi se sari cheezein samajh jaungi aur confident feel karungi, par reality mein thoda zyada waqt laga. Starting mein jo onboarding module tha, usme kuch cheezein mujhe clear nahi hui, especially jab calling tools aur dialer ki baat aayi. Mujhe lag raha tha ki thoda zyada practice aur detailed explanations milni chahiye thi, par uske baad jab main database feature aur automatic updates samajh gayi toh meri confidence level improve hui. Training ke dauraan kaafi baar mujhe lagta tha ki mujhe aur thoda hands-on time mil sakta tha. Kahi steps repeat karna pada, jo thoda tedious laga par ye experience mujhe seekhne mein help bhi kiya. Jab main last phase tak pahunchi, tab overall confidence mila ki main software ko kaise use karungi, par shuruaat mein itna smooth flow nahi tha. Sochti hoon ki agar onboarding process thoda zyada interactive aur engaging hota, toh main jaldi adjust kar paati. Ab jab main software daily use karti hoon, toh main training ke flaws ko samajh pati hoon aur phir bhi appreciation karti hoon ki basic use ke liye kaafi support tha.

    Ekta MishraDelhi, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expected a smoother step-by-step but got quite confused

    Hey, so I was expecting the training modules to walk me through the onboarding steps logically, but honestly, it felt like they jumped around a bit. I was trying to set up the database and get the calling tools sorted, but the order of instructions didn't really make sense to me. It seemed like some parts were explained before the basics had been covered, which left me scratching my head. I tried to call support a couple of times, but they were tied up or couldn't give me a proper walkthrough. Signing up for the service was fine, but then the confusing sequence of training made me question whether I was really going to get the hang of it. Definitely not what I expected when I started.

    Girish Ramesh WadekarAndaman and Nicobar Islands, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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