Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,934 published WFHI Reviews.

2,90,989 of 3,87,934 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,718 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales process jo bhi tha, kuch accha tha aur kuch thoda alag tha

    Sales aur pre-purchase ke dinon mein experience mixed tha. Sabse pehle, sign-up aur billing process clearly detailed tha aur invoices generally consistent mile. Ye accha tha kyunki mujhe pata tha ki paise kaise manage karne hain. Lekin day to day software operation mein kuch issues aaye, jisse mujhe lagta hai ki backend mein thoda better refinement hona chahiye. Automatic updates kabhi kabhi aise implement hue jaise unka pura impact samajh mein nahi aaya, jis wajah se main thoda confused ho gaya about latest features. Dialer system chalane mein time nhi laga, par jyada customize karna ho toh limits nazar aaye hain. Support team matter-of-fact thi, jinki madad se basic problems solve hui, lekin zehan se bhaut elaborate troubleshooting nahi hui. Overall, sales se leke daily use tak ka safar thoda uneven tha - basic cheezein theek hain, par regular struggles bhi face karni padti hain. Agar in chhoti chhoti baaton par dhyan diya jaye toh better feel ho sakta hai.

    Sudhir KarnikHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Took a while but felt ready at the end

    The sales and pre-purchase process took longer than I had expected due to multiple questions I needed to clarify. There was a lot of information about the software capabilities and training options, which I considered carefully. By the end, I felt reasonably confident that the purchase would meet my needs if I committed to the training. The sign-up and invoicing steps were straightforward once I completed the initial discussions. I did not feel overwhelmed, just that the time invested was necessary to make an informed choice. The presence of telephonic support and priority assistance contributed positively to my understanding, although no one pressured me to decide quickly. Overall, it was a measured process that left me comfortable with the decision to proceed.

    Mohit VargheseArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Smooth process with some hiccups handled well

    Signing up and making my first payment went without major issues, though there was a brief moment during the invoicing stage when I experienced some confusion about how to enter details correctly. Fortunately, contacting support was straightforward and they clarified everything in a timely manner, which really helped solve that hiccup quickly. The training and onboarding went smoothly too, with clear explanations on how to use the dialer and software tools. There were a few automatic updates that caught me off guard, requiring me to adjust slightly to changes in the interface. Still, the team was proactive in informing about those updates later on. Overall, the combination of quick responses when things went wrong, and clear guidance otherwise, made me feel supported and able to get started comfortably.

    Vasudha KapoorMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    started slow but payment process was smooth

    Looking back, the pace at which everything got set up was slower than I expected. Signing up felt straightforward enough, but moving from that to actually using the calling tools and managing the database took quite some time, longer than I anticipated. The onboarding and training steps seemed drawn-out and sometimes repetitive, which slowed my progress. However, one positive was the payment and invoicing system. It worked efficiently and without any hiccups, providing a sense of reliability in that area. Support calls during the initial phase didn’t exactly speed things up, as responses were somewhat delayed or lacked depth. While the automatic updates were handled in the background, they didn’t do much to improve the getting started process either. Overall, in hindsight, the biggest drag was how long it took to be truly operational, even though at least the billing side was intact and clear.

    Narendra BhardwajLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Work hours ke hisaab se fitting thik nahi hui

    Main soch rahi thi ki software aur training mera actual kaam karne ka time dhyan mein rakhenge, lekin thoda mismatch hua. Jo calling tools aur dialer features hain, woh bas tab thik se kaam karte hain jab aap fixed hours mein hi online ho. Mere flexible schedule ko poora suit nahi kiya. Database feature bhi kabhi kabhi slow respond karta, jisse mera kaam delay ho jata. Sign-up aur payment process mein thodi clarity thi, wo theek tha, par overall jo main chaahti thi support timing ke hisaab se, wo pura nahi hua. Aaj bhi main soch rahi hoon ki ye mera din bhar kaam karne ke routine se zyada aligned nahi raha, isliye main shaayad continue nahi karungi.

    Gunjan Sudha MenonDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Took longer than expected, but some parts fitted well

    Signing up and understanding how the software could fit into my working hours took me longer than I initially thought. The invoicing and payment process was straightforward, which made things easy upfront. I found the onboarding flow to be clear but it required more time than I anticipated to fully grasp how the database and dialer would fit into my typical day. The training was helpful, but it sometimes felt a bit fast-paced, which made retention tricky in the early stages. On the positive side, once I got a better hang of the calling tools, they integrated smoothly into my schedule without much disruption. Telephonic support was available when needed and felt reassuring. Overall, while the time commitment was more than I planned, the features did align reasonably well with my actual hours, making the software somewhat suitable for my workflow.

    Rupali ParekhBihar, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Great for individuals wanting to learn

    The service perfectly matched what I expected before purchasing. It seems tailored for those keen on mastering remote workflows, but might not suit someone looking for just basic tools.

    Sonia VermaMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    The wording never really clicked for me

    When I was going through the sign-up and browsing through the sales info, I found the labels confusing. It wasn't super clear what some terms meant or how different parts of the software tied into each other. For instance, the way they described the database and calling tools was a bit mixed up, so I wasted time wondering if they were linked or separate features. I guess one thing that wasn’t too bad was the clear invoice descriptions, which helped me know what I was paying for. But overall, I didn’t feel the wording made sense immediately, and it took several attempts to navigate. At no point did it feel intuitive. Because of that, I struggled with deciding if the software really suited my workflow, and this hesitation is why I couldn’t give it a higher rating. I think clearer, more consistent labels would have made a big difference for me.

    Simran ChaturvediMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Pre-purchase mein support ne sabse achha handle kiya

    Jab main WFHI ke software ke liye pehli baar inquiry ki, toh kuch confusion tha payment options ko lekar aur cancellation policies ko samajhne mein. Lekin sales team ne mauka mila toh bahut patience se meri har baat suni aur clear explanations di. Woh part mujhe sabse remarkable laga kyunki bahut sales teams sirf jaldi se contract sign karwana chahti hain. Jo bhi technical queries thi software ke features ke baare mein, unka response time acha tha. Pre-purchase mein koi adbhut cheez nahi thi, par mujhe laga ki agar risk ya doubt ho toh sales side ki clarity achhi hai, jo comfort deti hai. Overall, main expect karta tha ki thoda rushed communication hoga, par mujhe har step pe clear guidance mili. Isliye mein strongly recommend karta hoon unka pre-purchase support for transparency and patience.

    Chaitanya VarmaPuducherry, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Kab samajh aya aur kab nahi, thoda mixed laga

    Jab main pehli baar sign-up kar raha tha, tab thoda confusion hua tha payment aur invoice ke mamle me. System ne thoda late confirmation diya, toh main soch raha tha ki sab thik se handle ho payega ya nahi. Lekin support se baat karne ke baad thodi clarity mili aur uske baad ka process smooth raha. Training ke sections bhi theek-thak the, par kuch cheezein repeat ho rahi thi aur kuch naye updates samajhne me thoda time laga. Dialer aur calling tools ache se kaam karte the, par database ka interface mujhe itna seamless nahi laga. Overall, jab samajh aaya toh process chal raha tha, par thodi jagah pe frustration bhi mehsoos hui. Mujhe lagta hai agar thoda aur clarity pehle di hoti toh experience behtar hota.

    Jeevan SinghalWest Bengal, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy