The wording never really clicked for me
When I was going through the sign-up and browsing through the sales info, I found the labels confusing. It wasn't super clear what some terms meant or how different parts of the software tied into each other. For instance, the way they described the database and calling tools was a bit mixed up, so I wasted time wondering if they were linked or separate features. I guess one thing that wasn’t too bad was the clear invoice descriptions, which helped me know what I was paying for. But overall, I didn’t feel the wording made sense immediately, and it took several attempts to navigate. At no point did it feel intuitive. Because of that, I struggled with deciding if the software really suited my workflow, and this hesitation is why I couldn’t give it a higher rating. I think clearer, more consistent labels would have made a big difference for me.