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4.0out of 5

4 out of 5

Based on all 3,87,909 published WFHI Reviews.

2,90,969 of 3,87,909 reviews include a verification label.

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WFHI Reviews

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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training and getting started took a bit longer than main socha tha

    Maine socha tha ke onboarding process jaldi khatam ho jayega lekin actually thoda zyada time laga, aur overall experience thik-thak raha. Training sessions kaafi detailed the, jisme basic se advanced tak sab steps samjhaye gaye the, lekin yeh thoda overwhelming laga kabhi kabhi. Starting ke dinon me, software ke dialer aur calling tools ko samajhna initially tricky tha, especially database use karna. Par enterprise software hone ki wajah se, realistic tha ki sab smoothly nahi hoga first time. Support team se help milti rahi, jo onboarding ko asaan banati thi. Mujhe lagta hai agar thoda aur concise training modules mile hote toh zyada acha hota, par overall process admit karu toh thoda patience chahiye tha. Jo cheez main batana chahunga apne dost ko toh yeh hogi ki startup thoda slow hai, magar jab chalu ho jaye toh software ka workflow kaafi acha hai. Toh main kahe sakta hoon ki onboarding thoda lambha pada par result me kaam kaafi behtar nikla. Next time toh easily use kar paunga main.

    Mihir PandeyKerala, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    Kuch cheezen missing thi onboarding mein

    Maine jo training aur onboarding process start kiya tha, wo kaafi mixed tha overall. Kuch basic setup process ek hi baar karni thi, jaise ki software download aur account banana, jo ki asaan tha. Lekin baaki jo updates aur controls hain, unko samajhne mein thodi confusion hui, aur unka repeat karna pada baar-baar. Training sessions toh theek-thaak the, par lagta hai ki kuch important cheezen jaise database integration pe zyada focus nahi tha. Mujhe laga tha thoda detailed guide milega ki ongoing basis pe kaise workflows manage karne hain, par wo part thoda miss kar gaya. Lekin ek positive baat ye thi ki support team se baat karne pe mere doubts ka jawab mila aur clear samjhaaya gaya ki kaise dialer aur calling tools ka use karna hai. Overall, onboarding mein jo repeat karne wale steps the wo thoda tedious lage, par starting ke liye software setup theek tha. Shuruaat aur chalataan ko samajhne ke liye training useful rahi, par ongoing guidance ke liye thoda aur material milna chahiye tha.

    Vikas BasuMizoram, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    The waiting in the onboarding was the biggest issue

    You offered a decent training experience overall, but what really stood out for me was the amount of waiting time involved. I spent a lot of time just waiting for the next step or the system to update before proceeding. The repetition in the training modules wasn’t very helpful either; while I can see why repetition could strengthen understanding, it felt more like I was stuck going over the same basics multiple times without progressing forward. The calling tools and dialer were explained well, and I managed to get a decent grip on those quickly. However, your automatic updates sometimes delayed the process and made me pause in between sessions, which was frustrating when I was eager to move on. Telephonic support was available but not always timely, which meant I sometimes ended up waiting on calls or for callbacks. The sign-up and invoicing procedures felt fairly standard and didn’t have issues. I’d say if you could reduce waiting times and make training modules less repetitive, the whole onboarding would feel much smoother and more productive for users like me.

    Suresh KhuranaLadakh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training kaafi accha tha, par mujhe help chahiye phir bhi hogi

    You have designed the training and onboarding process well, I appreciate the clear explanations and step-by-step guidance especially for the dialer and database features. Mujhe laga ki main kaafi confident kar paaungi software use karne mein after the sessions. Lekin kuch cheezein aisi hain jahan mujhe lagta hai main thodi si help phir se maangni pad sakti hoon. Kabhi kabhi new updates ke baad nahi pata chal pata ki naye features se kaise deal karen easily without kisi confusion ke. Aapka telephonic support helpful hai but mujhe lagta hai agar thoda jyada proactive follow-up hota toh aur better hota. Maine onboarding ke dauraan basics achhi tarah seekh liye, toh initial phase mein toh koi dikkat nahi hai. Overall toh ye training program kaafi effective raha, par agle waqt mein shayad mujhe thodi si personal assistance chahiye hogi kabhi jab complex features istemal karoon. Toh good ka kaam kiya aapne, bas thoda aur support ka scope chahiye hoga.

    Rupali PatilGoa, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Setup karne me bohot effort lagana pada

    Mujhe pehle laga tha ki training aur onboarding me zyada baar baar help milti rahegi, par aisa nahi tha. Mostly mujhe apne aap hi sab software ke tools samajhne pade, dialer aur database ko set karna bohot time-consuming tha. Support ka response thoda late aata tha aur jab training sessions the, unme clarity thodi kam thi about ongoing help. Mujhe yeh lagta hai ki ek baar setup karne ke baad bhi regular help kaafi limited thi. Payment aur invoicing chalti rahi par yeh extra efforts ke bina sab kuch samajhna mushkil tha. Overall lagta hai ki onboarding process thoda aur user friendly hona chahiye tha.

    Prabha RaiMeghalaya, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Some parts fit my hours but others were inconvenient

    I went into the WFHI training hoping it would fit well with my work schedule, which is mostly evenings and late nights. At first, I was able to access the online training modules during my free hours, and the self-paced lessons worked out fine. However, the live onboarding sessions and telephonic support calls were scheduled during regular office hours, which meant I had to rearrange or miss some of my tasks. This mismatch made parts of the process a bit frustrating. On the other hand, the software updates happened automatically and didn't require my immediate attention, which was a relief. The invoicing and payment steps were straightforward enough to complete on my own time. Still, the parts that required direct interaction were not very flexible given when I work. So, while parts of the experience showed good adaptability, other aspects of the training seemed less tailored to alternative hour arrangements. It was a mixed experience in that respect, balancing positives and inconveniences.

    Harleen Charu ChopraDelhi, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Setup required effort but felt manageable overall

    I'd say the training and onboarding required more upfront effort than I expected, especially in setting up the database and dialing tools properly for everyday use. Much of that effort was one-time, like entering contact details and learning how to navigate the software’s features. However, there was an ongoing element too, with updates and needing to adjust workflow habits as the software evolved. While the automatic updates helped by reducing manual maintenance, I found myself having to repeat some steps or refresh training occasionally, which was tiring after a while. Despite these extra efforts, the overall process was manageable once you get into the rhythm, but it’s important to note it does take a chunk of time and persistence up front. For those who want things running smoothly long-term, being ready to invest that initial energy is key. I wouldn’t give 5 stars because of the ongoing tweaking required, but it’s a solid 4 given everything does eventually fall into place.

    Sankalp BakshiSikkim, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerTraining and onboarding

    Onboarding hours mismatch ki wajah se poora experience thoda off laga

    Main soch raha tha ki training aur onboarding hours mere kaam ke schedule ke hisaab se set honge, matlab thoda flexible timing milegi jo main follow kar sakun bina zyada dikkat ke. Lekin jab actual scheduling hua toh wo mere liye itna suit nahi karta tha, kyunki jo time slots diye gaye unmein meri working hours se clash tha. Is se mujhe training ke sessions me poori tarah participate karna mushkil hua aur mere liye stress bhi badh gaya. Main samajhta hoon ki training content accha hai aur setup wholesome hai, par time ki yeh mismatch poore experience ko thoda awkward bana deta hai. Bas yeh kehna chahta hoon ki agar hours thode aur flexible hote, toh main shayad zyada productive feel karta.

    Devang WadekarRajasthan, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training left much to be desired

    Your training program was not effective for me. I found many parts confusing, and I did not get the support I was hoping for. Only the intro session was decent, but I need better for next time.

    Simran KhannaLadakh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training thodi repetitive thi, par samajhne mein help mili

    Training aur onboarding ka experience theek tha, main zyada impatient nahi thi is repetition ko lekar, lekin haan, thoda lagta tha ke hamesha same cheezein baar-baar samjhayi ja rahi hain. Mostly training sessions acchi thi, par kabhi kabhi mujhe lagta tha ki waiting time bhi zyada tha bich mein, jo mera patience thoda test karta tha. Software ke basics ache se cover kiye gaye the jaise dialer kya hota hai, calling tools kaise manage karni hain, par mujhe laga ki thodi aur zyada focus hona chahiye tha thodi complex chizo pe jis se mujhe aage chal kar kam time lage handling mein. Sign-up aur invoicing process simple tha, koi zyada dikkat nahi hui. Overall, main kahungi ki ye training dobara bhi kar sakti hoon, lekin shayad thoda kam repetition aur thoda kam wait ho toh aur better rahega mera experience.

    Bhavana ChavanKerala, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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