Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,87,753 published WFHI Reviews.

2,90,859 of 3,87,753 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,954 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training toh theek thi, par next time dobara help chahiye hogi

    Mera training aur onboarding ka experience WFHI ke saath thoda mixed raha. Jo basic steps the, jaise software ke calling tools ko samajhna aur database feature ki functionality check karna, wo theek tha. Training session samajhne mein mushkil zyada nahi thi, aur software ke automatic updates ne kaafi smooth banaya daily workflow ko. Par main kabhi kabhi sochti thi ki agar dusri baar dobara default hoon yah start karoon toh shayad mujhe phir se help lena padega because sab cheezein itni simple nahi hain jitni training mein batayi gayi thi. Payment system ke sign-up aur invoicing to sahi tha, par mujhe lagta hai ki thodi aur detailed training honi chahiye jo mujhe next time independent banaye. Support ne jab-tak help di, wo thik tha, par mujhe pura confidence abhi bhi nahi mila ki main akele poore system ko operate kar sakti hoon bina kisi external assistance ke. Agar aapko thoda patience aur help milti rahe during onboarding, to better ho sakta hai. Bas, dhyaan rahe ki agle steps mein shayad aapko fir se assistance chahiye hogi.

    Neeta BhallaMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    didn’t expect the training steps to flow so naturally

    I wasn’t really sure what to expect when I started the training and onboarding with this software. I thought it might be a bit all over the place or too technical right from the start. But I was pleasantly surprised at how the steps were arranged in a really sensible order. First they got me familiar with the basics like logging in and setting up the dialer which made a lot of sense. Then they moved on to more complex things like managing the database and handling automatic updates. It felt like a natural progression where each step built on what I learned before. Plus the onboarding flow was pretty smooth, nothing felt rushed or skipped over. I appreciated that they didn’t bombard me with too much information at once which often happens elsewhere. The training included plenty of real-life examples which made everything more relatable. Even some quick tips about how to use the calling tools better were quite handy. By the time I finished, I felt like I had a really good grasp on how the software worked overall. The sequencing made my whole experience easier and reduced any nervousness. Honestly, I did not expect such a well-thought-out flow. It feels like using the software now will be straightforward and I’ll remember what I learned without needing to constantly check back. Definitely a nice surprise for me.

    Vishakha Jahnavi KarnikUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training toh mili, but sab kuch perfect nahi tha

    So, I began the training with high expectations and was pretty curious about how fast things would roll out. The people helping were pretty responsive overall, they replied to questions within a day which felt okay. Par ek baar mera ek sawal thoda late answer hua, so thodi frustration hui, but on the whole they kept up. Jo onboarding steps hain, woh detailed the and I could easily use the dialer and database features after the lessons. Lekin ek thing jo thoda dikkat wali thi, woh thi ki kabhi kabhi remote support thoda slow lagti thi, which made me wait more than I had thought. Despite that, mujhe laga ki main kaafi kuch samajh gayi thi training ke baad and I was able to work on the software quite properly. Finishing the training felt good, though I hoped for quicker responses sometimes, especially when I was stuck on some settings. Sab mila ke outcome yeh hi hai ki I got what I needed, par thoda aur prompt help better hoti.

    Jyoti BandopadhyayKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Setup mein itna time aur effort lagta hai, samajh nahi aata

    Mujhe lagta tha ki training aur onboarding simple honge, par ye process kaafi zyada effort maangta hai. Har step pe lagta tha ki ek baar ka kaam hai, par jab implementation shuru kiya toh bohot saari baar repetitive setup karna padta tha. Dialer tool jab main chalati thi, tab bhi configuration bar-bar update karni padti thi, aur training material se samajh kar bhi kaafi cheezein baar baar check karni padti thi. Bahut time consume hua, aur kabhi kabhi lagta tha ki is effort se zyada work main khud se kar leti. Koshish ki ki sab notes banau, par har naya update ke saath phir se adapt karna padta hai. Overall, ye setup itna asaan nahi tha jitna socha tha, aur main abhi bhi naye challenges face karti hoon.

    Sanchita NambiarMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training mein sabse zyada surprising cheez thi lack of confidence

    Jab maine training start ki thi, mujhe laga ki shayad sab kuch clear kar diya jayega aur mai easily software samajh jaun. Lekin reality thodi alag nikli. Tutorial videos inherently achhe the aur basics cover ho rahe the, lekin end tak confidence nahi ban paya mujhe ki kaise main poora workflow manage karungi. Yeh to achhi baat thi ki inhone telephonic support bhi diya, aur kuch queries ka answer mil gaya, par fir bhi kuch important aspects jaise database integration thoda confusing lag gaya, jo main expect nahi karti thi. Training material thoda inconsistent tha, kabhi bahut simple aur kabhi unnecessarily detailed. Onboarding process bhi smooth tha initial signup pe, par jab dialer use karte waqt problems aaye, toh lagta tha ki thoda aur practical guidance honi chahiye thi. Agar ek customer mere jaisa new user hai, toh yeh jagah pe thoda hesitate kar sakta hai, especially jab training mein confidence build ho hi nahi raha. Mujhe lagta hai ki training mein thoda aur focus hona chahiye user ki clarity pe, taaki end mein koi doubt na rahe.

    Rupali BoseUttarakhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Kabhi nahi samjha yeh system, training se click hi nahi hua

    Main WFHI training aur onboarding kaafi excited tha, socha ki yeh tools thoda easy samajh aa jayenge jald. Par actually experience kuch aur hi tha. Roz roz jab main software kholta aur dialer ya database try karta, toh lagta ki yeh system mere liye bana hi nahi hai. Training me jo simple samjhaya tha, woh practically use karne mein bahut confusing lag raha tha. Mujhe laga ki training thodi aur practical aur step by step honi chahiye thi, jisme actual daily use ke hisaab se examples hote. Jo dialer tools hain aur database setup hai, woh itne smooth ya predictable nahi the. Roz kuch na kuch problem aati, jise main self-solve nahi kar pa raha tha. Mujhe laga main jab tak kisi help ke bina khud hi samajh na loon, yeh onboarding mera kam nahi ban payega. Thodi clarity honi chahiye thi continuous support me, par usme bhi delays rehte. Toh mera overall experience training wala clicked nahi hua, aur main thoda frustrate ho gaya yeh use karte hue.

    Naveen SenUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Disappointed hui, working hours ke hisaab se bilkul fit nahi

    Mujhe training process start karte waqt laga ki timing thoda flexible hoga, par ye onboardings fixed slots mein hoti thi jo mere kaam ke hours ke saath match nahi karti thi. Kabhi kabhi mujhe apne existing routine adjust karna padta tha aur pause lene ka option bhi asaani se nahi mila. Training content achha tha aur delivery thodi smooth thi, magar time slots itne strict hone ki wajah se main effective tarike se nahi seekh paayi. Onboarding steps nai clear hain, par thode zyada samay dena padta hai jab aap apne proper routine ke saath fit karte ho. Call support mila jab zarurat padi thi, lekin availability limited thi working hours ke bahar. Overall, jo hours wale aspect tha usme main satisfied nahi thi. Shayad agar flexible hours milte toh better hota, par software aur tools theek kaam kar rahe the. Bas mujhe timing adjust karna mushkil laga, isliye ye mujhe problem hua onboarding ke dauraan. Training ke content aur process thodi time-consuming thi, kuch cheezein mere kaam hours ke liye accommodate nahi hui.

    Usha SharmaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Bohot mehnat lagai onboarding mein

    Mujhe training aur onboarding mein sahi cheez dhoondhne mein kaafi mushkil hui thi. Ek moment yaad hai jab database feature ko samajhne ki koshish kar rahi thi, par instructions itne clear nahi the. Jo dialer use karna tha, uske liye alag se software open karna tha, which added confusion. Automatic updates bhi kabhi kabhi asaani nahi dete the, kyunki system restart karna padta tha. Telephonic support se poochha toh kuch help mili par poore process ko asaan banana chahiye tha. Sign-up process simple tha lekin jo training modules diye gaye, wo itne user-friendly nahi lage. Overall, main expect karti thi ki onboarding mein thodi flexibility mile taki khud se seekh sakoon par yeh thoda frustrating raha.

    Kiran DesaiMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Jab samajh aaya ki training kaise kaam karti hai

    Mai WFHI ki training se overall satisfied hoon, starting mein thoda different lage software se pehle jo maine use kiya tha. Mujhe laga zyada visual aids aur walkthroughs use karne mein agar hote toh shayad jaldi samajh aata. Thoda modern approach use hua hai jo pehle mujhe nahi mila tha, par sabse jab mujhe dialer interface ke basic functions samajh aaye tab training ka pura matlab samajh aaya. Training mein ek chhota sa aspect tha jo shayad mera pehle experience ke wajah se acha laga, wo tha automatic updates ke saath naye features ka introduction jo bhihte smooth tha. Bas mera ek chhota sa observation yeh hai ki database functions ko thoda aur detail mein explain karein toh aur beneficial hota, kyunki mujhe lagta hai thoda rushed tha vahan pe hissa. Poora training module technically thik tha, start se end tak kaafi clarity thi, bas thoda aur hands-on examples add karne chahiye the taaki log zyda trustworthy feel karein.

    Manjeet KolheGoa, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    I have to say, the training and onboarding schedule did not fit well with my actual working hours. T

    I have to say, the training and onboarding schedule did not fit well with my actual working hours. The sessions were planned at times when I am usually busy or unable to attend. I tried to make it work, but missed some key parts due to timing conflicts. This made the whole process frustrating and difficult to keep up with. Despite waiting for recorded versions, I felt out of sync with the overall progress and couldn’t keep pace properly. I have explained before how important flexible timing is for me, yet this remained an issue. Because of this mismatch, I wouldn’t recommend this onboarding experience to anyone with hours like mine. It just didn’t suit my schedule, and that impacted my ability to use the software effectively. Honestly, it just didn’t work for me at all.

    Trupti Vedant ChakrabortyMizoram, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy