Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,84,811 published WFHI Reviews.

2,88,712 of 3,84,811 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,84,811 published

Back to the start of the list
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Sab kuch direct tha, mujhe zyada madad nahi chahiye thi phir

    Maine jab WFHI ke software adopt kiya tha, toh pura sales aur onboarding process straightforward tha. Mujhe har cheez ko samajhne me zyada help nahi chahiye thi kyunki unka dashboard aur instructions basic se leke advanced level tak step-wise diye gaye the. Training modules match karte the mere kaam ke demands ke saath, toh zyada confusion nahi thi. Database aur dialer ki functionalities clear thay aur automatic updates ne bhi koi dikkat nahi di. Sign-up se leke payment tak sab kuch direct tha, toh mujhe alag se kisi se point of contact ki madad lene ki zarurat nahi padi after shuruat. Agar baad me bhi koi doubt hua, toh telephonic support available tha par mujhe lagta hai main akeli handle kar sakti hoon. Ye pura process mujhe simple laga, koi unnecessary complication nahi thi. Isliye main kahungi ki aage agar phir se koi update lena hua toh bhi basic help se hi manage kar lungi, jyada dependency nahi chahiye.

    Sayali SidhuMizoram, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Expectations aur reality alag nikli

    Jab maine WFHI se training liya, toh mujhe laga tha ki process meri working hours ko suit karega. Lekin asal mein jab training shuru hui, tab kuch samay tak life calls mein shift hona pad gaya, jo meri timings ke liye kaafi inconvenient raha. Samay ki bandish ne mujhe stress diya, kyunki mujhe laga ki sab kuch khatam hone me time jayega. Yeh thoda frustrating raha kyunki maine socha tha ki maine jo bhi schedule set kiya hai, wo kaafi smooth hone wala hai. Unki training kabhi kabhi mere hours se nahi mila, aur yeh experience sach mein expect se bilkul alag tha. Mujhe ya toh koi aur flexibility chahiye thi ya unhone timing ke options aur clear diye hote toh meri frustration kam hoti.

    Chandan TiwariAndaman and Nicobar Islands, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training steady nahi tha, wait aur repeat dekha maine

    Training shuru karne ke baad mujhe lag raha tha ki thoda zyada hi same cheeze repeat ho rahi hai. Pehle session mein basic things ko baar baar cover kiya gaya, jiski wajah se interest kam hota gaya. Dusre modules ke beech mein kuch time waste hua, jab mujhe lagta tha ki main zyada kuch seekh sakta tha instead of wait karne ke. Jo onboarding flow tha woh bhi slow tha. Training ke dauran samajh aaya ki kabhi kabhi toh main chahta tha ki seedha software pe focus karun, na ki unnecessary explanations sunun. Overall, moment nahi aaya jab mujhe lage ki training full-on click kar gayi ho.

    Pradeep KharadeUttarakhand, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support team ki communication achhi thi par thodi delays the

    Mujhe naturally laga tha ki support kaam karte waqt instantly ready milega, aur kuch cases mein waise bhi hua. Lekin kuch baar jab dialer aur database integration mein thodi dikkat aayi thi, toh unka response thoda slow tha. Jo communication flow thi, woh transparent thi; woh bata rahe the ki issue identify kar rahe hain, par kabhi kabhi ek response mein thoda waqt lagta tha. Training sessions ke dauraan jo clarity thi woh theek thi, par actual software use karte wakt jo kuch chhote chhote bugs mile, unke liye support ka turnaround time thoda disappointing tha. Onboarding process smooth tha par initial expectations ko pura karne mein thodi firki thi. Overall, main keh sakta hoon ki support sahi thi lekin har baar utni prompt nahi. Software ke updates ache the par unki telephonic assistance jo fast response deni chaiye thi, usme thoda gap tha. Toh positive aur negative dono aspects clear hain, isi liye rating 3 dunga.

    Gopal KhuranaHaryana, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerTraining and onboarding

    frustration hua daily, even though shuruat mein thoda hope tha

    Shuruaat mein jab maine training li thi toh mujhe laga software theek tareeke se work karega par din bhar ke use ke baad samajh aaya ki kahi technical issues hain. Call dialer baar baar hang hota tha aur database feature bhi kabhi kabhi sahi data load nahi karta tha. Onboarding mein teacher ne sab explain kiya tha par meeting ke baad jab khud se kaam kiya toh bahut saras problems samne aaye. Mujhe aisa laga ki ye software consistent nahi hai aur roz itni dikkat se main kaam kar nahi sakta, ye mera sabse bada issue tha in saari cheezon mein.

    Ramesh TiwariHimachal Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSoftware and access

    Setup took too long compared to my previous software

    Getting started with this particular software and gaining access took much longer than I expected based on my prior experiences with other similar platforms. The sign-up itself was fine, but then accessing the key features like the dialer and database was not immediate, causing delays. The onboarding and training materials were not very intuitive initially, so I found myself stuck, especially trying to figure out the integration process with my existing workflow. I compared it to the more streamlined software tools I used earlier where the transition was faster and the dashboard felt lighter and easier to navigate. Also, automatic updates here sometimes introduced new quirks that forced me to relearn parts of the interface. I won’t say everything was negative because telephonic support helped clarify some usage details and the interface itself eventually became manageable. Still, compared to what I was used to, setting this up was slower and more cumbersome. Time consumption in accessing core functions was the main problem for me here.

    Savita SalviTripura, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceBilling and payments

    Sab mila ke thoda confusing experience tha payment ka

    Soch rahi thi ki billing aur payments process smooth hoga, par jab maine software use karna shuru kiya toh labeling aur wording itni clear nahi lagi. Invoice par jo details diye gaye the, unka meaning samajhne mein time lag gaya. Kuch terms aise thay jo mujhe samajh nahi aaye ki ye kis cheez ko refer kar rahe hain. Payment ke options theek-thaak the, par jo automatic updates hain, unka impact payment plans pe thoda unclear raha. Baad mein jab mujhe support se poochna pada toh unhone araam se samjhaya, par mujhe lagta hai ki onboarding ke dauran thoda aur clarity honi chahiye thi. Dialer aur database features efficient hain, par unke subscription ke charges clear nahi the by default. Sign-up process aasan thi, par ye sari chize ultimately thoda confusing feeling deti hain. Overall, ye pura system mere liye thoda complex laga initially, par support ke wajah se manage kar paayi hoon main.

    Usha Mridula BharadwajLadakh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Not too much effort day-to-day, but some things took getting used to

    Hey, just wanted to share how my onboarding with WFHI has been going. At first, setting up felt a bit like a puzzle, but over the course of the week I found the day-to-day software pretty user-friendly. The training itself wasn’t overwhelming, which was nice because I could learn while working with the dialer and calling tools. Day-to-day, the database feature fit well into my routine and automatic updates didn’t surprise me much. Sometimes I had to call support, and honestly, those calls were pretty quick and chill, not stressful. It did take some patience to get used to how invoices worked and the layout of the payment section, but once I got that sorted, it felt much easier. I guess it wasn’t super easy at the start, but with just a bit of effort, I was running it like a pro. Definitely manageable and I feel like I’ll keep getting better at using everything.

    Harini TrivediJammu and Kashmir, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Sales timing ne mera kaam bahut aasaan kar diya

    Mujhe sales aur pre-purchase process bilkul meri working hours ke hisaab se bana hua mila, jo mere liye bahut important tha. Main kaafi der tak ghar se kaam karta hoon, aur jab bhi mujhe software ke baare mein sawal puchne hote, toh support team humesha available thi. Isse mere liye poora setup process fast aur stress-free ho gaya. Jo dialing tools aur database features diye vy WFHI ne, unke saath kaam karna bhi aasaan raha, bina kisi interruption ke. Main kaafi khush hoon ki yeh product meri routine mein itna smoothly fit ho gaya hai. Program ne mere work-life balance ko better banane mein madad kiya aur main future mein bhi iska use karta rahunga.

    Sanjay ChhabraRajasthan, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSupport and communication

    Labels toh confuse kar rahe the, seriously

    Yaar, main kya kahun, support aur communication toh ekdum confused thi. Jab main software use kar rahi thi, labels aur wording kuch samajh nahi aa rahe the, matlab ek line pe kahin aur likha hua kuch aur. Yeh confusion face karte karte phone support se baat karne ki sochi, par unka response bhi thoda slow tha, matlab vo bhi clear nahi kar paaye mujhe ki kya karna hai. Main onboarding ke dauran database feature samajh nahi paayi, aur ye cheezein explain karne mein support team ne mujhe aisa mehsoos karaya ki main bas waste kar rahi hoon unka time. Mera dialer bhi baar baar freeze ho gaya, aur automatic updates bhi thoda itne ache se deploy nahi hue ki kaam smoothly chale. Overall laga ki yeh sab toh ek complicated jumla ban raha tha mere liye, soch rahi thi ki main phir se try karu, par frustration itna zyada thi ki lagta hai main kar hi nahi paungi.

    Sharmila KolheUttar Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.