The billing clarity moment was a bit up and down for me
I started out thinking I understood the billing process clearly, but as I went through the invoicing and payment steps, I realized there were some gaps in explanation. The sign-up was straightforward, and the initial invoices seemed clear. However, when automatic updates happened, it wasn't clear if any charges were associated or how they would impact future payments. Support was available to clarify these points, but I still found it a bit confusing. On the positive side, the payment gateway itself worked reliably, and the invoicing was well structured overall. The main issue was the lack of upfront clarity on potential recurring billing nuances and the duration to expect certain payment confirmations. So I’d say the process was mostly functional, but understanding all aspects fully took me some back and forth with support. This gave me a mixed feeling because some parts worked well, yet others could definitely be improved.