The billing and payment process with WFHI software had its ups and downs. On the one hand, signing u

The billing and payment process with WFHI software had its ups and downs. On the one hand, signing u

The billing and payment process with WFHI software had its ups and downs. On the one hand, signing up and receiving the initial invoice was straightforward and didn't throw up unexpected issues, which I appreciated. However, I found that I had to figure out some payment options and invoice details on my own, as the guidance during onboarding was not as crystal clear as I'd hoped. It took quite a bit of time to understand how the recurring payments would be handled and where exactly to review past invoices. On the plus side, automatic updates related to billing were smooth and didn't disrupt access to the software. The telephonic support helped answer some questions, though I did have to explain myself multiple times. Overall, I think the process requires more clarity from WFHI, but it is workable once you invest the time. This mixed experience means I'm neither fully satisfied nor disappointed, so a moderate rating seems fair.