Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,542 published WFHI Reviews.

2,89,252 of 3,85,542 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,284 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    I wasn’t given a lot of handholding from the sales or pre-purchase side. I ended up spending quite s

    I wasn’t given a lot of handholding from the sales or pre-purchase side. I ended up spending quite some time just figuring out what the platform actually offered and how useful the tools would be for me. There was a fair bit of self-exploration, especially around the database and dialer functions. While that meant I had to invest time on my own, it also felt practical because the information wasn’t over-promised and I wasn’t pressured into buying immediately. Once I got past the initial registration and invoicing, I found that the software itself was capable and mostly did what I needed it to do on a day-to-day basis. The calling tools integrated well into my workflow, though it took a couple of days to feel comfortable using everything together. Overall, the experience was quite hands-on, but once everything was set up, it did the job effectively.

    Ankit ThomasPuducherry, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Few days ke baad hi software sab daily ka kaam ban gaya

    Jab main ne pehli baar sign-up kiya toh sab thoda ajeeb laga, samajhne me time laga dialer aur database integration kaise kaam karta hai. Lekin din ba din jo mere roz ke kaam the, wo software pe smoothly chalne lage. Automatic updates toh aate rahete hain par unka effect immediate nahi dikhta, matlab kaam rukta nahi. Telephonic support helpful rehti hai jab bhi confusion hota hai, aur main jald hi phone uthakar unse call karti hoon rather than wait karna. Payment aur invoice wale process bilkul asaani se ho gaye the sign-up ke baad. Ek hafte tak main har din software ka use karti rahi and mujhe laga ki ye daily workflow ki zaroorat ko achha support karta hai. Jo pehle complicated lagta tha wo ab routine me aa chuka hai. Main bataungi ki patience ke saath agar aap thoda time den to ye software aapke daily tasks ko manage karne me helpful rahega.

    Ramya MenonNagaland, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Kaun karega faayda? Thoda time lagta hai samajhne mein

    Main ne socha tha ki jaldi se setup karaunga aur kaam shuru kar dunga, lekin thoda time laga. Sales team ne enough info di thi initially, par training aur onboarding flow thoda complex tha, jis wajah se mera start thoda late hua. Mujhe jo database features aur dialer chahiye the, unka use karna seekhna pada, jo ek achha process tha lekin dheere dheere. Agar aap already remote workflows mein experience rakhte ho, toh yeh product better suit karega, kyunki woh log jaldi samajh jayenge ki software kaise kaam karta hai. Beginners ke liye shaayad thoda zyada patience chahiye hoga. Calling tools kaafi fit lage mere workflow mein jab setup ho gaya, aur automatic updates ne system ko updated rakha, jo accha hai. Overall it's a solid product, but thoda careful planning ke saath hi efficient use ho payega.

    Chetan SehgalTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Next time bhi shayad thodi help chahiye hogi billing mein

    Maine jab sales aur pre-purchase queries ke liye contact kiya tha, tab overall experience theek tha but kuch chhoti si reservations bhi thi. Jab mujhe sign-up aur payment gates ke baare mein sawal poochne the, to mujhe laga ki sales team ne basic details toh de di, lekin kuch specific questions ka jawab mujhe khud dhundhna pada. Is wajah se main thoda independent feel kar rahi thi, jo shayad sabke liye convenient na ho. Lekin most of the time, information ka outcome useful raha aur final decision lene mein madad mili. Jo training aur software ke features show kiye gaye, woh mujhe acchi tarah samajh aaye. Agli baar jab mera plan renew karna hoga, toh mujhe lagta hai main phir se thodi guidance maangungi, kyunki kuch chhoti chize abhi bhi unclear hain. Overall, outcome mujhe faydemand laga, thoda self-exploration bhi karna pada. Apse thoda aur proactive communication aaya hota, toh shayad aur behtar hota. Fir bhi, mujhe lagta hai main future mein bhi aapki help use karungi.

    Uma BanerjeeGujarat, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sales process ka good aur bad dono side dekha hai

    Jab maine pehli baar WFHI ki sales team se contact kiya, toh unhone mujhe jin softwares aur training options ke baare mein bataya, woh theek the. Lekin jaise-jaise days badhte gaye, mujhe realize hua ki daily basis pe software thoda slow chal sakta hai, aur pre-purchase promises ne thoda zyada expectations generate kiye the. Signing up process simple tha, aur payment steps bhi theek chal rahe the bina kisi bade issue ke. Lekin database feature jo initially bataya gaya tha, uska daily use mein thoda delay aata hai, aur dialer thoda occasionally hang bhi hota hai. Training sessions informative the, par woh jitna interactive hona chahiye tha, shayad nahi the. Onboarding ko leke mujhe lagta hai ki thoda aur smooth hona chahiye, kyunki kabhi-kabhi mujhe technical help ki zarurat padti thi jo main apne aap manage kar leti thi. Support team accessible hai, lekin sabhi problems ko solve karne mein thoda time lagta hai. Overall, positive side bhi hai aur kuch challenges bhi, jo user ko decide karne mein madad karenge ki yeh unke liye suitable hai ya nahi.

    Trupti Rupali DatarArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    You promised ease but setup felt mostly ongoing work

    I was expecting a clear initial setup phase after purchase that would be mostly one-off work so I could then just focus on using the software smoothly. However, the reality was quite different. You presented the onboarding as a straightforward process, but the training felt incomplete and I kept facing issues with the dialer and calling tools that required repeated support calls. The database integration wasn't as plug-and-play as I thought; it needs constant tweaking to work with my remote workflow. While automatic updates arrived regularly, they often required adjustments or relearning parts of the interface. This ongoing effort made it tough to use the software consistently, contrary to what your sales communication suggested. I expected the initial period to be the hardest but instead, the setup has been a continuous task with no clear end point. This mismatch between expectations and reality has been frustrating.

    Supriya BiswasMizoram, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Mujhe WFHI ka software purchase karne mein koi dikkat nahi hui. Sign-up process kaafi smooth tha aur

    Mujhe WFHI ka software purchase karne mein koi dikkat nahi hui. Sign-up process kaafi smooth tha aur mujhe jo bhi information chahiye tha, vo easily mil gayi.

    Aditi JoshiLakshadweep, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Too much hassle compared to what I thought

    Honestly, my experience with WFHI before purchasing was quite frustrating. I had certain expectations about how straightforward everything would be based on the website information and initial talks, but the reality was very different. The sales process itself felt overly complicated, involving numerous back-and-forths and unclear explanations. That meant a lot of effort on my part just to understand the product scope and payment terms, which was tiring. I expected a smoother, quicker overview and onboarding to the software features. Every time I called with a question, I felt I was repeating myself and not getting straightforward answers. The invoicing and sign-up promised seemed easier in theory but turned into a drawn-out affair. I wanted something quicker and more transparent, and this didn’t deliver that at all. Due to all this effort and the gap from what was advertised, my overall impression is quite weary. I hope others find it easier, but for me, the pre-purchase phase consumed too much time and energy.

    Ayush KanadeChandigarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    It took effort but everything explained eventually made sense

    From the start, I knew that signing up and understanding WFHI’s workflow software would require some time and effort on my part, and that was accurate. The initial sales process was transparent but quite detailed, needing attention to several terms and procedures before moving ahead. While the explanations were thorough, I found some of the information overwhelming at first, which made it harder to absorb everything at once. The payment process was clearly described, and I appreciated the documentation provided, but getting to the point where I felt fully confident took a few calls and going over things more than once. On the plus side, their team was patient and answered questions without pushing me through too quickly. So, despite a bit of a learning curve, I felt supported and informed by the time I completed sign-up. The amount of effort required was fair considering the value of the service provided, and thorough clarity was maintained throughout the process.

    Chetan BehlUttarakhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    It took way longer than expected to find what I needed

    I tried navigating your sales portal to understand the software features and training options. Honestly, it took way too long before I could find detailed information about what the product actually offers. The descriptions on your site seemed scattered across different pages, which made it confusing and slow to piece together. While the sign-up process was straightforward once I found it, the difficulty in getting clear pre-purchase details definitely made me hesitate. I think you could improve by presenting key aspects like database management and calling tools more upfront rather than buried in secondary menus. Invoicing and payment details were the only part that was clearly laid out, which I appreciated, but it didn’t really outweigh the frustration beforehand. It felt like I was searching too much rather than easily understanding if this software fits my needs. You should think about reorganizing how you present product info to make the early steps quicker and clearer for potential customers.

    Shilpa AgarwalJharkhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy