Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,85,216 published WFHI Reviews.

2,89,014 of 3,85,216 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,220 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    streamlined but needed a bit more guidance

    The overall experience with WFHI's sales process felt reasonably smooth but left me to figure out some important details myself. The software demo was informative enough to get a general sense of the capabilities, yet when it came to specifics like integrating the dialer with my existing tools, I had to rely on trial and error. Their onboarding materials were clear, but I found some workflows weren't fully outlined, pushing me to experiment or reach out to support more often than I expected. On the positive side, the payment and invoicing process was straightforward and transparent, which eased initial concerns. The sign-up itself took just a few minutes, and immediate access to the database and automatic updates helped me start working efficiently very quickly. While the telephonic support was helpful when contacted, I wished there was more proactive guidance upfront to avoid spending time figuring out intermediate steps. Overall, I appreciate the software's robustness and the professionalism behind training, though next time I would prefer a bit more structured assistance to shorten my learning curve.

    Govind SidhuDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Mixed feelings but excited to get started

    I have mixed feelings about the starting process with the software, honestly. On one hand, I was pretty excited and impressed by how easy the initial signup and invoicing was, so I was ready to get going quickly. But on the other hand, the training and onboarding took longer than I thought it would, which was a bit of a slowdown. The dialer and database features seemed promising once set up, but it felt like getting to the point where I could actually use them well needed more time and patience from my side. Support was helpful but not always immediately available, so that added to the waiting. Still, overall, I think once things were running, the experience felt better, and I was looking forward to making full use of the product despite a slow start. The automatic updates appeared to run smoothly, and the payment process was fine from what I saw initially. So kind of a bumpy ride in the beginning, but still excited about how it might work out.

    Vinay KurupKerala, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Jab samajh hi nahi aaya

    Actually main soch rahi thi ki sab clear hoga before I commit, but jab main sales team ko phone karti hoon tabhi confusion shuru ho gayi thi. Ek moment tha jab wo bola, "Ye sab features tumhare workflow ke liye perfect hain," And I was trying to imagine, par mujhe lag raha tha ki wo mujhe generally kuch bhi keh raha tha bas like kisi se baat kar raha ho. Uske baad hi mujhe laga ki explanations theek se clear nahi hain. Baaki sales material online bhi thoda vague tha, which didn’t help mera decision banane mein. Woh ek call mein clarity nahi mili, and I was left wondering about what exactly main purchase kar rahi hoon. Kya main uske software tools se use kar paungi apne daily calling list mein? Kya training achhi milegi? Sab kuch unclear raha, bas ek confusing experience jo mujhe frustrated karti thi. Itna random laga ki clarity ke bina main aage kaise badh sakti hoon. Signing up ke process mein bhi koi clear guide nahi thi ki kab ya kaise main login karke start karungi. Toh overall main bilkul sure nahi hoon ki yeh mera kaam karega ya nahi, aur mujhe lag raha tha ki wo sales wale bhi samajh nahi paa rahe the meri expectations properly.

    Nisha BhardwajBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Overall the sales experience was theek-thaak, not bad

    Mujhe pehle se lag raha tha ki WFHI ki sales process simple aur practical hogi, aur waise hi thi. Sign-up procedure straightforward tha aur sab forms easily samajh aate the, jisse main bina tension ke aage badh saka. Lekin thoda hesitation maine tab mehsoos kiya jab main product features aur tools ke bare mein aur detail mein pooch raha tha; kuch information thodi general lagi jo ki mujhe jyada clarity nahi di pehle se. Jo dialer aur database ka feature jo unhone bataya tha, wo overall acha laga aur day-to-day use mein kaafi helpful tha. Agar mujhe ek phrase mein kehna ho toh, poora interaction thoda 'smooth but could be clearer' jaise feel hua. Bas thodi aur transparency aur clear detail sales mein add ho jaye toh jyada acha lagta.

    Arun KhuranaMizoram, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Would not try again despite small hopeful points

    Before this, I used a different remote workflow tool and honestly, I found their onboarding process a lot smoother. Here, the sign-up was clear but I struggled with the dialer and calling tools — they seemed complicated and didn’t integrate well with my usual workflow. The training was minimal too, so I couldn’t really get comfortable. One small reservation I had was about the telephonic support which was polite but quite slow to respond and not very helpful in clarifying my doubts. Overall, I won’t go for this software and service again because it just didn’t meet my expectations compared to what I had before.

    Neha SatheMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Consistent daily performance despite lengthy initial process

    At first, I found the pre-purchase communications and sign-up processes a bit long and requiring patience. The initial paperwork and setting up of invoicing seemed to stretch over several days longer than I was expecting. Despite this, the day to day operation of the software after onboarding has been smooth and stable. Once past the initial delay, the calling tools and dialer load quickly and function reliably across all interfaces. The database management features integrate well with my workflow and haven’t required constant attention or troubleshooting. Telephonic support has been responsive when contacted, offering substantive advice that doesn’t feel scripted. Automatic updates to the software arrive without interrupting ongoing tasks, which gives me confidence in system stability. While my wait to fully access the software was longer than preferred, it is clear that the service is designed for sustained use, and I have experienced minimal day-to-day disruption or delays since then.

    Karan MathurBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Quick response on the wait time but some repeated confirmations

    Initially, the sign-up process seemed smooth and the online interface was pretty straightforward, which I appreciated. However, there was one point during the onboarding call where I had to repeat some details multiple times because of connectivity pauses or delays in the system, which felt a bit tedious. Beyond that moment, the rest of the software setup and training proceeded without much waiting or repetition, which helped keep my momentum going as I tried to get things running. The dialer feature connected well during calls, and I was pleased that the system handled automatic updates in the background without interrupting my workflow. Still, I think trimming down the moments that require duplicated confirmations or repeated inputs could improve the overall experience. Overall, the balance between efficiency and occasional hiccups left me mostly satisfied, just with a little reservation about those specific repeated steps.

    Gauri KapadiaKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Surprise was mostly about what didn’t quite fit

    Before purchasing, my expectations were centered around a smooth setup that would fit seamlessly with my existing remote work routine. The sign-up process was straightforward and the invoicing clear, which I appreciated. However, I found that certain aspects of the software’s call dialer and database features didn't align perfectly with how I like to organize my work. For instance, the automatic updates sometimes introduced changes I wasn’t prepared for, which interrupted my flow briefly. On the other hand, the telephonic support was helpful and responsive when I needed clarification. Training materials were okay but could have been a bit more detailed given some of the features' complexity. I was pleased that payments and billing didn’t require much attention, so that part of the process met my expectations well. Overall, I feel the product does accomplish much of what I wanted but surprised me by not matching my way of working fully, which means I continue adapting my process slightly around it.

    Omkar DhawanMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Socha sab clear hoga, par explain karna tha jaise nayi cheez sikha rahe ho

    Main soch raha tha WFHI ka software aur training sab clearly bata denge ki kya karna hai, par yaar bolun toh woh clarity nahi mili. Unhone invoice aur payment process toh bata diya, par bahut saare points aise the jahan mujhe lag raha tha extra padhna padega ya guess karna padega ki yeh kya matlab hai. Jab support ko call kiya, toh direct answer bhi nahi mila, baar-baar repeat karna pad raha tha apni baat. Mujhe laga tha main simple steps mein ready ho jaunga, par actual mein toh thoda jhanjhat hua experience ke wajah se jo explain nahi hua tha during sign-up.

    Vedant ParabChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sab kuch clear nahi tha, thoda frustrating sa laga

    Mujhe lagta hai pura process thoda unclear tha, bohot baar maine same cheezein explain karni padhi jaise ki main pehle ye hi question kar chuka tha. Sale ke time pe clarity honi chahiye thi ki kaunse features kaise kaam karenge aur kya expect karna chahiye, par woh clearly nahi samjha paye. Signing up me bhi kuch confusion thi invoice ke bare mein, jo baar baar repeat karna pada. Yaar, mujhe laga poora experience ekdum thaka dene wala tha. Agar pehle se thoda achha clarification milta toh zyada acha hota. Thoda slow aur confusing lag gaya, aur kabhi kabhi laga sab bas formalities hain bina kisi real understanding ke. Poore process mein patience rakha par definitely thoda aur transparent hona chahiye tha sab kuch.

    Ashok SinhaNagaland, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy