Unexpectedly zyada wait aur thoda repetition tha
Mujhe laga tha sign-up and initial call to clarify doubts quick hoga, par thoda zyada time laga jo main expect kar rahi thi. Jo call team se mili vo friendly thi, par baar-baar kuch basic questions repeat ho rahe the, jo thoda time waste lag raha tha. Thoda wait bhi thi jab main pooch rahi thi about software features and training modules. Training sessions theek thi, clear explanations the, lekin onboarding ke dauran jo waiting gaps aaye they, they thodi irritating the. On the software side mujhe problem nahi hui, dialer aur database features sahi chal rahe the, par jo sales interaction tha, woh zyada direct and clear ho sakta tha. Invoice aur payment process smooth tha, koi dikkat nahi aayi wahan. Overall, mujhe thoda surprise hua ki communication thoda slow aur repetitive ho raha tha jab main unse pre-purchase queries kar rahi thi, expect karta tha ki zyada quick and concise hoga. Phir bhi, jo main get kar rahi thi usse zyada confusion nahi hua aur training se bhi kuch clarity mili, isliye mai abhi bhi consider kar rahi hoon ki continue karu ya nahi.