Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,859 published WFHI Reviews.

2,91,674 of 3,88,859 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,859 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseBilling and payments

    Billing mismatch was the worst part

    You promised a billing system that would fit the actual hours I work, but it did not deliver. I tried tracking my remote workflow hours, expecting transparency and accuracy in invoices. Instead, the billing system kept charging me for time I did not log properly, and the payment reconciliation became a nightmare. The automatic updates did nothing to fix these errors, and calling support left me frustrated since they couldn't resolve my billing issues promptly. The sign-up and invoicing process looked straightforward at first, but the disconnect between logged hours and billable hours made me question if the software was even designed with real remote workers in mind. The database feature didn’t help me manage client hours any better either, which just added to the problem. Overall, your product's billing element seriously did not fit my working hours, and the experience felt like a waste of time and money.

    Prashant PandaManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSoftware and access

    mixed feelings because had to figure out quite a bit by myself

    I found the software access straightforward enough once I got through the initial sign-up and payment procedures, but a lot of the setup required self-learning from my side. The training sessions provided an overview but didn’t cover some of the detailed workflows I needed to understand the database integration fully. Automatic updates often added new features without much explanation, which meant spending additional time experimenting to figure out their impact on established processes. On the plus side, telephonic support was available and reasonably helpful, though not always immediately reachable. Overall, I feel that with a bit more proactive onboarding and detailed guides, my experience could be smoother, but I managed to learn the ropes extensively on my own.

    Harini TandonTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    sale process tha fine, but thoda sa confusing bhi

    Bhai, whole sales and pre-purchase process thoda mix laga mujhe. Initially mujhe lag raha tha ki jo features chahiye wo easily mil jayenge dashboard ya website pe, par thoda search karne ke baad hi sab samajh aaya. On the plus side, information jo milti thi wo detailed thi aur har feature ke bare mein likha hua tha, ye accha tha kyunki main compare kar paaya ki kaunsa plan mujhe suit karta hai. Lekin yaar, kabhi kabhi menu thoda cluttered lagta tha, options zyada the aur ek jagah se dusri jagah switch karna slightly tedious tha. Call back aur telephonic information bhi thik tha, par thoda better flow chahiye tha for smooth decision making. Overall, the process had both ups and downs but the clarity in documentation aur support ne kaafi help ki. Final feeling toh ye hai ki buying ke time experience fair tha, comfortable bhi tha par perfect nahi. Agar thoda streamline karen, toh ye service bahut easy aur user-friendly lag sakti hai.

    Jaideep WaliaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSoftware and access

    Would not choose this software setup again

    I found myself completely confused by the software labels the moment I tried to set up the calling tools. There was a specific instance when I couldn’t understand the meaning of certain buttons and options, which led me to abandon the setup process altogether. The labels and instructions were not intuitive at all, and the lack of clear guidance left me frustrated. Although support was mentioned, I did not feel encouraged to call because the wording made it sound complicated and time-consuming. Now, I’m doubtful about using this software in the future, having had such a discouraging experience at the beginning stage.

    Kedar KelkarGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSoftware and access

    Click tab bhi kuch clear nahi hua tha, thoda khud se samajhna pada

    Initially main soch rahi thi ki training aur onboarding session mere liye easy honge, par jab software chalaya toh kaafi cheezein mujhe khud experience karke samajhni padi. Kuch dialer functions thoda complex lagen, aur database integration pe kayi baar manual interventions ki zarurat padi. Training material kaafi voluminous tha, aur usme se practical application clear karna thoda mushkil raha. Lekin ek din jab maine time nikaal ke hands-on practice kiya, thoda samajh aaya ki flow kya hai. Phir bhi software chalane me basic understanding ke bina thoda struggle karna padega. Complete clarity tab aayi jab automatic updates ke baad interface smooth hua. Thoda aur guided process hota toh better hota, par ab main chalane ke liye comfortable hoon.

    Anagha Meena MitraAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSoftware and access

    software kaafi mixed experience rahi

    Main wfhi ka software thoda time se use kar rahi hoon and asli mein har din ka experience thoda alag raha. Shuruat mein sign up karna simple tha aur dialer setup bhi theek tha. Lekin jab din bhar use karti hoon, toh kabhi kabhi database access slow lagta hai, toh patience ki zarurat padti hai. Training session se to mujhe acchi samajh mili kaise use karna hai, par kuch updates itne smoothly nahi aate the jaise expect karti thi. Invoice process clear tha, payment mein bhi koi issue nahi aaya. Par software ki performance kabhi kabhi lag karti hai, aur call tools mein delay dekha tha jiski wajah se kaam dheere hota hai. Support team se contact kiya toh responsive rahe, par solution sab time expected speed se nahi mila. Overall software kaafi useful hai, par flawless nahi hai, especially agar aap regular heavy use karte hain toh kabhi kabhi dikkat aa sakti hai. Mujhe lagta hai kuch aspects improve honge toh experience better ho jaayega, lekin filhaal ye sahi chal raha hai, bina zyada pareshani ke.

    Swati GuptaTripura, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseBilling and payments

    I initially found the billing and payment steps somewhat confusing as the invoices did not immediate

    I initially found the billing and payment steps somewhat confusing as the invoices did not immediately make it clear how recurring charges worked. I had to explore a bit and refer to the manual before understanding the schedule and the way automatic payments are processed. After that moment of clarity, the process felt much simpler. Signing up was straightforward and the software access was granted promptly, which helped me quickly move to using the dialer and database features. Updates happen automatically, so I never worry about whether I am on the latest version. The invoicing system could be more transparent upfront to save some of the initial guesswork. Though telephonic support was available to clarify payment questions, much of the understanding came through self-navigation. Overall, once the puzzle fell into place, the billing system was reliable and integrated well with the overall service.

    Sanchita RadhakrishnanPunjab, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Socha tha thoda hesitate karungi, par fir bhi dobara karungi

    Main initially thoda unsure thi ki WFHI ka software aur training kitni helpful hogi mera remote workflow manage karne mein. Thoda socha ki shayad time lage seekhne mein, ya phir payment process complex ho sakta hai. Par jab main signup karke training lene lagi, toh lagbhag sab kuch mera expect kiya hua match kar raha tha. Dialer ki functionality achchi thi, aur database feature mera kaam simplify karta tha. Support team se baat karne mein bhi koi badi dikkat nahi aayi. Haan, kabhi kabhi invoice details samajhne mein thoda confusion tha par woh bhi manageable tha. Overall experience kaafi smooth raha, aur training sessions mujhe useful lage. Main abhi clear hoon ki agar mujhe future mein remote software chahiye, toh main dobara WFHI ke software aur training choose karungi. Shayad thoda aur detailed documentation mile toh aur accha rahega, par abhi ki service aur tools se main khush hoon. Itna samajh mein aaya ki ye mere liye kaam karega aur main agle saalon bhi istemal karungi.

    Charu OberoiPunjab, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training and onboarding was a waste of time

    To be honest, training and onboarding with WFHI software was very frustrating for me. The lessons seemed repetitive, and I often found myself waiting long periods for someone to respond to questions during sessions. The entire process dragged on with too much needless waiting and going over the same points multiple times without moving forward. It felt like the training was not well-structured, and I couldn’t get past the basics quickly because of this bottleneck. Even the software setup felt slow and unorganized as each step required waiting on support to proceed. I had expected something more efficient, but instead, it was a waste of time for me. The delays and redundancies made it hard to stay motivated and I ended up losing interest before fully understanding how to use the calling tools and database features. Overall, I can't recommend the onboarding experience as it did not help me get productive in the timeframe I had hoped for. It’s simply not effective for those looking to start quickly.

    Vinay HegdeMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerBilling and payments

    Expectation aur reality me billing ka farq

    Main jab pehli baar WFHI ke billing aur payment system ko samajhne ki koshish kar raha tha, toh mujhe laga ki smooth aur easy sa hoga. Par experience kuch aur hi tha. Sign-up ke time pe invoice details clear nahi thi, aur payment process bhi thoda confusing laga mujhe. Kuch samay ke liye mujhe lagta raha ki support team se help leni padegi. Lekin wo support kaafi limited tha; phone pe baat karne wala banda zyada madad nahi kar paya. Phir bhi ek baat jo achhi lagi wo ye thi ki software updates automatic hote rahe aur unse koi problem nahi aayi. Overall, mai soch raha hoon next time bhi shayad mujhe support call karna pade, kyunki billing process abhi bhi mere liye thoda unclear hai. Mujhe lagta tha ki better detailed instructions honge, par practical mein sab kuch thoda sa complicated tha. Ye experience main last kuch hafton mein dekhraha hoon aur reflection ke roop mein keh sakta hoon ki billing system mein sudhar ki zarurat hai. Bahar se sab simple lagta tha par andar jaake paperwork aur payment kaafi involved tha.

    Indrajit WaliaHaryana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy