Billing mismatch was the worst part
You promised a billing system that would fit the actual hours I work, but it did not deliver. I tried tracking my remote workflow hours, expecting transparency and accuracy in invoices. Instead, the billing system kept charging me for time I did not log properly, and the payment reconciliation became a nightmare. The automatic updates did nothing to fix these errors, and calling support left me frustrated since they couldn't resolve my billing issues promptly. The sign-up and invoicing process looked straightforward at first, but the disconnect between logged hours and billable hours made me question if the software was even designed with real remote workers in mind. The database feature didn’t help me manage client hours any better either, which just added to the problem. Overall, your product's billing element seriously did not fit my working hours, and the experience felt like a waste of time and money.