Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,86,706 published WFHI Reviews.

2,90,102 of 3,86,706 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,741 matching

Back to the start of the list
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Confidence nahi aayi, beginners ke liye nahi hai

    Training ka jo session tha, usmein ek specific moment tha jab mujhe bilkul bhi confidence nahi aaya ki main aage kaam kar paunga. Wo dialer tool ka demonstration jab chal raha tha, toh mujhe lag raha tha sab complex hai aur samajhna mushkil hoga. Baaki training ke baare mein kuch khaas yaad nahi, matlab clarity aur ease kaafi kam tha. Lagta hai yeh system un logon ke liye nahi jinke paas pehle se technical background nahi hai, kyunki onboarding flow mujhe kaafi atmospheric aur unclear laga. Support team jo thi, woh helpful hone ki koshish kar rahi thi par training materials itne vague the ki bas time waste ho gaya. Mujhe lagta hai wo log jo advanced users hain, unke liye shayad thik hai, par beginners ke point of view se yeh bilkul suit nahi karta. Agar aapko thodi bhi training mein doubt hota hai toh, confidence build karna mushkil hoga. Maine socha tha ki training thorough hogi, par itna achha experience nahi mila.

    Farhan BehlKerala, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training ke dauraan bohot struggle karna pada sab theek karne mein

    Maine WFHI ka training aur onboarding try kiya, lekin jab kuch issues aaye toh kaafi problem hui unhe solve karne mein. Training session mein jab dialer setup kar raha tha, toh software bar bar freeze ho jata tha, par training team se help lene pe response bahut slow mila. Kabhi kabhi toh mujhe wait karna padta tha telephone support ke liye, aur main bohot anxious ho gayi thi ki ye mera time waste ho raha hai. Onboarding process expected thorough tha, lekin jab database integration ka time aaya, tabohon mujhe lag raha tha ki kaafi manual confusion ho raha hai. Jo steps training mein diye gaye, wo practical lag nahin rahe the, aur unpe wapas jaake question karna thoda tiring laga. Overall mujhe laga ki ye system complex hai aur agar problems aaye, toh unka support utna quick nahi hai jitna hona chahiye tha. I was trying to stay patient but it demanded more effort than expected.

    Tejal ChauhanBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Main bas yehi kahungi ki training aur onboarding ka process theek tha, kuch zyada smooth nahi tha pa

    Main bas yehi kahungi ki training aur onboarding ka process theek tha, kuch zyada smooth nahi tha par itna bhi badhiyan nahi tha ki serious problem lage. Sab kuch thoda slow start hua but then gradually software samajh mein aaya aur call tools thik se kaam karne lage. Dialer use karni me thodi dikat aayi thi starting me par training session me jo steps dikhaye gaye woh helpful the. Mujhe lagta hai ki agar onboarding fast hota toh zyada acha lagta, par overall jamta jata hai. Database ko samajhne me mujhe thoda waqt laga kyunki kuch features clear nahi the, par training me unhe highlight kiya gaya tha thoda. Automatic updates ke time software thoda bhi glitch karta hai kabhi kabhi, par short duration ke liye. Mujhe lagta hai jo log isko shuru karne wale hain wo patience rakhein thoda because itni jaldi sab perfect nahi hota. Wo invoices aur payment process bhi straightforward thi, koi jyada complication nahi. Overall main 4 star dungi iske liye, kyunki start me thoda time laga setup karne me but ab use karne me khaas problem nahi hai.

    Naina JainTripura, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    setup was straightforward but ongoing learning needed

    I found the initial setup of the software fairly quick and fairly one-off in nature. The invoicing and payment section was clear, and I didn’t have to repeat any steps once I completed onboarding. However, getting used to the dialer and database functionality required ongoing learning and some regular tweaking over several weeks. The training materials were helpful but didn’t cover every little change that came with automatic updates. It meant occasional adjustments to workflows which wasn’t a big deal but did require attention. Overall, the effort was moderate; initial onboarding was pleasant and the continuing optimization kept me nicely engaged.

    Asha BhatiaPunjab, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training-me sabse badi dikkat thi support

    Training aur onboarding ke dauran bahut confusion hua, aur sabse frustrating baat thi jab software glitch karne laga. Jab main contact support kar raha tha, toh response bohot slow mila aur problem solve hone mein der hui. Database integration samajhne mein bhi mushkil aayi kyunki clear guidance nahi di gayi thi. Dialer setup bhi baar baar fail ho raha tha, jiski wajah se pura workflow ruk gaya. Invoice process theek se samajh nahi aaya aur automatic updates ne settings kharab kar di. Mujhe laga ki training mein thoda zyada practical help deni chahiye thi, takki mistakes kaise avoid karni hain samajh aaye. Overall, software kaafi unstable laga aur onboarding experience frustrating raha, mujhe bilkul confidence nahi mila ki main ise aage badha paunga. Aise issues ke liye better telephonic support ki zarurat hai, warna ye package mere liye waste hi hai.

    Farhan RaneMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    the onboarding was decent, some parts were straightforward while others felt a bit confusing. I like

    the onboarding was decent, some parts were straightforward while others felt a bit confusing. I liked the initial guidance, but it could definitely be more concise.

    Liam CarterDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Thoda clearer explanation chahiye thi, baaki theek thi training

    Jab maine training aur onboarding attend kiya, toh mujhe laga tha ki sab kuch zyada clearly samjhaaya jayega. Maine expect kiya tha ki detailed step-by-step walkthrough milega taaki database aur calling tools ko setup karna simple ho jaye. Lekin jo explanations diye gaye the, wo thode concise aur kabhi kabhi ambiguous the. Matlab, basics theek thi samajhne ke liye, par jab complex configuration ki baat aayi toh kuch points reh gaye ji samajh ke bahar. Training sessions mein humse questions lene ke alawa, aur visual aids kam use kiye gaye lagte hain. Mujhe laga tha ki onboarding ke sath zyadatar doubt clear kar diye jayenge, par mujhe alag se thoda extra samay dena pada self-learning ke liye. Jo expected clarity thi woh poori nahi hui, lekin main yeh bhi kahungi ki basic tools ki understanding toh milti hai. Jo missing tha, wo thoda aur detailed aur accessible tarika tha jisse beginners bina confusion ke samajh saken training content ko.

    Vinita DasWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training bilkul waise hi tha jaise expect kar rahi thi

    Maine training aur onboarding mein jo socha tha, vohi mila mujhe experience karte waqt. Har module clearly samjhaaya gaya tha, aur practical examples bhi diye the, jo mera kaam samajhne mein madad karte the. Mujhe laga pehle thoda complex hoga software seekhna, par step-by-step instructions ne meri saari confusion door kar di. Thoda time laga initial setup mein, par onboarding process smooth tha. Jo expectations thi mere paas training ko lekar, woh poori tarah match ki. Kabhi kabhi kuch terms thodi technical lagti thi, par trainer ne patiently sab kuch explain kiya. Overall, main kaafi satisfied hoon ki training waise hi thi jaise main soch rahi thi pehle. Definitely recommend karungi apne dost ko bhi.

    Neha DesaiJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    training start karne me thoda wait tha, thoda aur info chahiye thi

    Mujhe onboarding aur training ka process theek laga, par start karne me thoda time zyada laga. Jab main pehli baar software use kar rahi thi, tab calls set karna aur dialer samajhna thoda muskil hua. Mujhe laga ki training clear hogi, par kuch aspects jaise database integration thodi detail me nahi thi. Iska matlab ye hai ki mein apne schedule ke mutabiq jaldi ready nahi ho pa rahi thi. Kuch calls aur tools ko samajhne ke liye main ne extra help liya, par training sessions me thoda aur focused material chahiye tha jo day-to-day operations me madad de sakta tha. Sign-up aur payment system fast tha, aur invoice bhi time pe mila. Overall, process me patience rakhna padha, par agar onboarding thoda zyada detailed hota to shayad better hota. Automatic updates aur telephonic support theek chal rahe the, lekin main better guidance expect kar rahi thi start me.

    Sudha DixitPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training worked well but didn’t fit perfectly with my working hours

    You provided solid training content that was clear and easy to follow, especially the videos and step-by-step guides for using the calling dialer and managing the database. The onboarding flow was structured logically and made sense for someone new to remote workflows. However, what didn’t fit as well was the timing of live sessions and scheduled support calls—they mostly happened during hours that conflicted with my actual workday commitments. Since I began training expecting some flexibility, I found it difficult to engage live without squeezing my own work around the scheduled times. While the asynchronous materials helped, having more options in live sessions outside typical working hours would improve the fit for someone like me working different shifts. Despite this, the overall experience was positive as the software training was effective and the automatic updates kept everything current. I expect you can enhance this further by considering broader scheduling needs for your users.

    Tanuja ShanbhagDelhi, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy