Zyada wait nahi tha par replay thoda kam tha
Maine sales team se contact kiya tha purchasing se pehle, aur mujhe laga ki process thoda busy hoga kyunki main pehli baar aisa software use kar rahi thi. Waiting time itna zyada nahi tha, jo ki acchi baat hai, par thoda lag raha tha ki questions ke jawab mujhe bar bar repeat karne pad rahe the. Mujhe aesa laga ki thoda sa aur patience dikhaya ja sakta tha, taaki har detail bariki se samjhaya ja sake. Itna feedback mila ki mujhe lagta hai ki thodi aur clarity aur confidence milegi pre-purchase phase mein. Lekin sign-up aur onboarding instructions ke dauran training kaafi acchi thi, jo thodi kamzor points ko cover karti thi. Support team ka response generally quick tha, though unka follow-up thoda inconsistent lag raha tha kabhi kabhi. Overall, mujhe thoda lagta hai ki sales aur pre-purchase mein thodi aur thoroughness ki zarurat thi, takki poora process aur smooth lage.