Zyada wait aur baar-baar bolna pada
Main jab WFHI ki software aur training ke liye sign-up kar raha tha, toh mujhe laga ki process thoda ajeeb tha. Pehle training mein samajhne mein kuch confusion thi, aur database setup ke waqt baar-baar mujhe apne details ko dobara enter karna pada. Koi clear direction nahi thi ki next step kya karna hai, toh kaafi wait bhi karna pada support response ke liye. Dialer ka interface theek tha, par usme bhi kabhi delay hua jab calls place kar raha tha. Payment process theek tha, invoices sahi tareeke se mile, wo achha tha. Lekin overall jitna smooth experience expect kiya tha, utna nahi mila. Automatic updates ne software mein kuch naye features laaye, lekin mujhe samajh nahi aaya ki wo kaise kaam karte hain bina proper explanation ke. Mujhe laga ki onboarding mein thoda aur clarity aur kam repetition hona chahiye tha, taaki waqt bacha sakein. Toh main isliye 2 stars de raha hoon, kyunki ek do features the jo theek kaam karte hain, lekin overall thoda frustrating tha experience.