Zyada time laga samajhne mein, accha nahi tha
WFHI ke software ko kharidne se pehle mujhe lag raha tha ki sales aur pre-purchase process fast aur simple hoga, par main thodi disappointment mehsoos kar rahi thi. Mujhe laga kafi cheezein khud se samajhni padi, jaise ki different features ka meaning aur unka usage. Jo information sales team ne di thi, wo kabhi kabhi vague thi, jisme mujhe kaafi time lag gaya clarify karne mein ki main exactly kis cheez ke liye pay kar rahi hoon. Invoicing bhi kaafi baar aise thi jisme mujhe step by step update lena pada ki kya charges hain aur kab payment karni hai. Onboarding ke waqt jo training diya gaya usme bhi thodi rush thi aur mujhe kuch steps baar baar repeat karne pade taaki samajh aaye. Overall, yeh saari cheezein time zyada leti hain aur main thoda sa confused thi yahaan tak ki mujhe lagne laga ki thoda aur assistance honi chahiye thi purchase ke pehle.