Zyada guidance nahi thi, sab khud hi sochna pada
Starting the sales and pre-purchase process was a bit of a challenge because I found myself needing to figure out many steps without sufficient help. The initial information about how to use the software or what exactly comes in the package was missing or too general. Jab maine sign up kiya, toh onboarding guide itni clear nahi thi ki main bina kisi confusion ke start kar sakun. I had to spend a considerable amount of time experimenting with the dashboard and calling tools on my own. Support team se baat karne ke koshish ki, but replies took time and often felt generic, not very helpful in solving my particular issues. Overall, I expected more detailed instructions or a walkthrough which would save time and effort. Since it was mostly up to me to work out how things should function, the process felt unnecessarily complicated and frustrating. I think agar thoda aur guidance milti toh ye sab itna difficult nahi lagta tha.