zaruri tha ki order maintain ho support mein
Mujhe lage ki support experience mein jo sabse bada missing part tha, wo tha proper stepwise guidance. Jab maine pehli baar call kiya toh instructions vague thi aur mujhe samajh nahi aaya ki next kya karna hai. Database aur dialer problems ke samay system update hone chahiye tha taaki issues jaldi fix ho sake, lekin wo to hota nahi tha. Invoicing process toh thik tha, par jo telephonic support mila wo short aur confusing tha. Updates automatically aate hain, par mere liye wo kabhi kabhi software ko disrupt karte hain bina kisi prior warning ke. Main bas yeh chahungi ki support ko ek logical aur progressive order mein steps dene chahiye taaki hum as customers ko samajhne mein aasani ho. Otherwise itna supportive feel nahi hua mujhe jo ek ache onboarding process mein expected hota hai. Yeh simple cheezen miss karna disappointing tha mere liye.