Your whole setup felt less intuitive than what I used before
I have to be frank, your sales and pre-purchase process felt confusing compared to the tools I was used to. The information provided was often vague, and it felt like I was juggling too many unclear details about features. You give a lot of promises about what can be done but without clear demos or stepwise clarifications, it was frustrating. Even the software preview wasn’t as accessible as I had hoped. It's not that everything was bad; the idea of the database feature seemed promising, but the way you presented the process to someone like me just felt less professional and harder to follow than previous services I’ve tried.