Your training seemed ok at first, but daily use showed gaps
When I first started with WFHI’s training, I expected it would completely prepare me for daily remote workflow management, but the day-to-day experience told a different story. You provided structured onboarding sessions that were fine for the basics, but when I began using the calling tools and database features regularly, I noticed gaps in the training coverage. Automatic updates were explained, but their practical effects on the workflow were unclear until I experienced them firsthand, which caused some disruption. Telephonic support helped clear issues one-off, but relied too much on their guidance instead of the training itself preparing me for likely scenarios. Signing up and setting up payments was straightforward, which met my expectations well. However, I’d have preferred a stronger focus on continuing education rather than just initial training, because real work started after onboarding, and that’s where I needed more detailed help from you.