Your training mostly matched expectations but with a small gap
I approached your training with certain expectations about how on-point and comprehensive it would be. I'd say it largely met those expectations: the onboarding process was fairly clear, the content was relevant, and the support available made it manageable for a newcomer. I particularly found the step-by-step guidance helpful when setting up the calling tools and database features. However, one thing that we hoped for but wasn't fully as expected was the pacing; some sections felt rushed and others dragged a little. This inconsistency affected how comfortably I could follow along. Nonetheless, I can appreciate the effort made to assist during onboarding and the automatic updates did help keep the software relevant throughout. So while I am generally satisfied, fine-tuning the flow would improve the experience further.