Your support didn’t give me the confidence I needed
I have to be honest, the telephonic support did not restore my confidence in the software at all. Initially, I hoped talking to someone would clear up the confusion about the database syncing, but even after multiple calls, I felt my questions were left partly unanswered. The explanations felt generic, and I wasn’t sure if my issues were understood deeply. There was a moment when I thought, maybe the dialer problem would be fixed quickly, but it didn’t happen. This lack of reassurance made me hesitant to fully rely on the platform. While I appreciate the prompt pick-up times, the content of support calls didn't provide the guidance I expected from a paid service. Signing up and paying was fine, but your communication after that point needs real improvement to make me feel assured.