1 out of 51 of 5Unverified experienceSupport and communication
Your labels just don't make any sense
I tried to use your software and honestly, the way you label different sections made no sense at all. The database feature especially felt confusing since I couldn't understand why certain fields were named the way they were. When I tried to call support, the explanations were vague and did not clarify how to actually proceed. Your dialer interface had ambiguous options that slowed me down regularly. If the wording used in your menus was clear and intuitive, then maybe users like me could work without constantly checking tutorials. But as it stands, I feel like you put minimal thought into making the platform user-friendly. If you hope to keep customers, reconsider your terminology and user interface carefully.