4 out of 54 of 5Verified purchaseSales and pre-purchase
your invoicing missteps stood out to me
I was going through the sign-up and pre-purchase process and honestly, what caught my attention was the delay in invoicing after purchase. While the software access was set up quickly and training material started well, the confusion about invoice timing made me hesitate momentarily. I think you need to make that clearer upfront to avoid unnecessary back and forth. Support was responsive and polite when I called, which helped. Once the invoice arrived, payment was straightforward but that initial gap made me question how organized the process is. Otherwise, the rest of the experience has been pretty positive so far and the software works well.