You won’t like this if things going wrong stress you out
You claim your software is easy and smooth but when things go wrong it really isn't. The dialer and database crashed multiple times for me and your automatic updates didn’t fix problems as promised but sometimes made things worse. Your telephonic support is slow and often vague when I asked for help during crises, leaving me pretty frustrated. For anyone who expects instant and clear resolutions on issues, this product might not suit their style. The onboarding steps looked straightforward but when errors popped up, it was very difficult to get fast support. Signing up was okay, but invoicing and payment workflows didn’t prepare me for how buggy the software would be later. I understand no system is flawless but your slow response and lack of transparency adds to the stress when dealing with bugs and failures. If you prefer stable, hassle-free software that handles errors quickly, then this probably isn’t right for you. From my point of view, you need to improve error handling and support timeliness significantly before recommending this broadly because it’s just too troublesome for my needs otherwise.